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  #1  
Old 07-02-2009, 10:13 PM
Steve
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Default USB device no longer recognized

I have a SanDisk 16gb cruzer that is easily recognized in my XP Pro
machines and was for a brief while on my 2 Vista Ultimate machines.
A few weeks ago, my 2 Vista Machines stop recognizing it. If I go to
device manager, I can see it listed as a disk drive. To get it to work
I scroll down to USB Mass Storage Device and disable/enable it and it
pops up and all is good. If I look in Computer Mgmt /Disk Mgmt, it
shows up as unallocated so it does not get assigned a driver letter.
If I boot the PC with the usb drive inserted it works fine. I called
Sandisk technial support and they said it was "Vista problem" because
the drive works in XP and in a friend's computer also running Vista.
Can one delete all USB devices in Vista without doing a complete
reload of Vista. Maybe setting all USB paramters back to that after a
clean install would help ?
Any help would be much appreciated. Steve
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  #2  
Old 07-02-2009, 11:34 PM
Earle Horton
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Default Re: USB device no longer recognized

Instead of disable/enable try uninstall, and put it in another port if you
have one. I have a 256 Meg noname that does the same thing now and then.

Earle

"Steve" <steve.rolls@comcast.net> wrote in message
news:d8f89393-48ab-4498-9d13-94fe2466f93d@b9g2000yqm.googlegroups.com...
>I have a SanDisk 16gb cruzer that is easily recognized in my XP Pro
> machines and was for a brief while on my 2 Vista Ultimate machines.
> A few weeks ago, my 2 Vista Machines stop recognizing it. If I go to
> device manager, I can see it listed as a disk drive. To get it to work
> I scroll down to USB Mass Storage Device and disable/enable it and it
> pops up and all is good. If I look in Computer Mgmt /Disk Mgmt, it
> shows up as unallocated so it does not get assigned a driver letter.
> If I boot the PC with the usb drive inserted it works fine. I called
> Sandisk technial support and they said it was "Vista problem" because
> the drive works in XP and in a friend's computer also running Vista.
> Can one delete all USB devices in Vista without doing a complete
> reload of Vista. Maybe setting all USB paramters back to that after a
> clean install would help ?
> Any help would be much appreciated. Steve


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  #3  
Old 07-03-2009, 03:33 AM
fatsteve
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Posts: n/a
Default Re: USB device no longer recognized

Steve wrote:
> I have a SanDisk 16gb cruzer that is easily recognized in my XP Pro
> machines and was for a brief while on my 2 Vista Ultimate machines.
> A few weeks ago, my 2 Vista Machines stop recognizing it. If I go to
> device manager, I can see it listed as a disk drive. To get it to work
> I scroll down to USB Mass Storage Device and disable/enable it and it
> pops up and all is good. If I look in Computer Mgmt /Disk Mgmt, it
> shows up as unallocated so it does not get assigned a driver letter.
> If I boot the PC with the usb drive inserted it works fine. I called
> Sandisk technial support and they said it was "Vista problem" because
> the drive works in XP and in a friend's computer also running Vista.
> Can one delete all USB devices in Vista without doing a complete
> reload of Vista. Maybe setting all USB paramters back to that after a
> clean install would help ?
> Any help would be much appreciated. Steve


Try this. Worked for me.

http://www.online-tech-tips.com/comp...ot-recognized/

It may not be the problem you're having but worth a try.
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  #4  
Old 07-04-2009, 04:00 PM
Steve
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Posts: n/a
Default Re: USB device no longer recognized

On Jul 2, 7:33*pm, fatsteve <inter...@sky.com> wrote:
> Steve wrote:
> > I have a SanDisk 16gb cruzer that is easily recognized in my XP Pro
> > machines and was for a brief while on my *2 Vista Ultimate machines.
> > A few weeks ago, my 2 Vista Machines stop recognizing it. * If I go to
> > device manager, I can see it listed as a disk drive. To get it to work
> > I scroll down to USB Mass Storage Device and disable/enable it and it
> > pops up and all is good. *If I look in Computer Mgmt /Disk Mgmt, it
> > shows up as unallocated so it does not get assigned a driver letter.
> > If I boot the PC with the usb drive inserted it works fine. *I called
> > Sandisk technial support and they said it was *"Vista problem" because
> > the drive works in XP and in a friend's computer also running Vista.
> > Can one delete all USB devices in Vista without doing a complete
> > reload of Vista. *Maybe setting all USB paramters back to that after a
> > clean install would help ?
> > Any help would be much appreciated. * Steve

>
> Try this. *Worked for me.
>
> http://www.online-tech-tips.com/comp...ot-recognized/
>
> It may not be the problem you're having but worth a try



Thanks for the suggestions...I tried both these suggestions and many
more and still no luck. One suggested deleting th eUSB and USBSTORE
keys in the registry. I changed permissions so I could do that and I
still cannot delete those keys. I put mys sandisk 16gb stick in
another pc runnig vista and it recognized it. I tried a frien'ds 32gb
stick in my 2 pc's... no luck on either pc. Very baffling! I hate
have to reload windows on my 2 machines that otherwise work just
fine. Any other suggestions?
Steve
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  #5  
Old 07-08-2009, 06:24 PM
Steve
Guest
 
Posts: n/a
Default Re: USB device no longer recognized

On Jul 4, 8:00*am, Steve <steve.ro...@comcast.net> wrote:
> On Jul 2, 7:33*pm, fatsteve <inter...@sky.com> wrote:
>
>
>
>
>
> > Steve wrote:
> > > I have a SanDisk 16gb cruzer that is easily recognized in my XP Pro
> > > machines and was for a brief while on my *2 Vista Ultimate machines..
> > > A few weeks ago, my 2 Vista Machines stop recognizing it. * If I go to
> > > device manager, I can see it listed as a disk drive. To get it to work
> > > I scroll down to USB Mass Storage Device and disable/enable it and it
> > > pops up and all is good. *If I look in Computer Mgmt /Disk Mgmt, it
> > > shows up as unallocated so it does not get assigned a driver letter.
> > > If I boot the PC with the usb drive inserted it works fine. *I called
> > > Sandisk technial support and they said it was *"Vista problem" because
> > > the drive works in XP and in a friend's computer also running Vista.
> > > Can one delete all USB devices in Vista without doing a complete
> > > reload of Vista. *Maybe setting all USB paramters back to that after a
> > > clean install would help ?
> > > Any help would be much appreciated. * Steve

>
> > Try this. *Worked for me.

>
> >http://www.online-tech-tips.com/comp...ot-recognized/

>
> > It may not be the problem you're having but worth a try

>
> Thanks for the suggestions...I tried both these suggestions and many
> more and still no luck. *One suggested deleting th eUSB and USBSTORE
> keys in the registry. I changed permissions so I could do that and I
> still cannot delete those keys. * I put mys sandisk 16gb stick in
> another pc runnig vista and it recognized it. *I tried a frien'ds 32gb
> stick in my 2 pc's... no luck on either pc. * Very baffling! *I hate
> have to reload windows on my 2 machines that otherwise work just
> fine. * Any other suggestions?
> Steve- Hide quoted text -
>
> - Show quoted text -


I figured out what the problem was. I installed Acronis True Image
Home 2009 on both of my Vista machines about a month ago. That was
about the time my memory sticks stopped being recognized on these
machines. Once I uninstalled it and installed a new build of this
software, everything was working fine.

Steve
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  #6  
Old 07-08-2009, 11:40 PM
cwl7454
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Posts: n/a
Default Re: USB device no longer recognized



Once I uninstalled it and installed a new build of this
software, everything was working fine.

Curious as to where you got a "new" build?


--
cwl7454
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  #7  
Old 07-09-2009, 08:37 AM
Camper
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Posts: n/a
Default Re: USB device no longer recognized


"cwl7454" <guest@unknown-email.com> wrote in message
news:fced830e7a5361a1ac0c9053416e6de5@nntp-gateway.com...
>
> Once I uninstalled it and installed a new build of this
> software, everything was working fine.
>
> Curious as to where you got a "new" build?
>
>
> --
> cwl7454


I would assume from Acronis's web site. I am now on my 3rd build of True
Image 2009, all downloaded from they web site.

Camper

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  #8  
Old 07-09-2009, 11:09 PM
cwl7454
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Posts: n/a
Default Re: USB device no longer recognized



Are you downloading trial versions?

The reason I'm so interested is because I bought True Image 2009 via
disc and the gui has no option for updates.
On their website I see no updates for 9.0; plenty for 10.0 & 9.1 but
they are for servers and such.


--
cwl7454
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  #9  
Old 07-10-2009, 12:13 PM
Camper
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Posts: n/a
Default Re: USB device no longer recognized


"cwl7454" <guest@unknown-email.com> wrote in message
news:bdd8417138a4bf1a1c2f46d391fe8f15@nntp-gateway.com...
>
> Are you downloading trial versions?
>
> The reason I'm so interested is because I bought True Image 2009 via
> disc and the gui has no option for updates.
> On their website I see no updates for 9.0; plenty for 10.0 & 9.1 but
> they are for servers and such.
>
>
> --
> cwl7454


Have you registered your product and logged on to their site? I just log on
to http://www.acronis.com.au and the site tells me what the latest update
is. Currently it is build 9770 released 29/8/2009 for true Image 2009.
Obviously unless you are in Australia you would not want to register and log
in to the au site.

Regards

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