Sony laptop VGN-A690 with memory stick not working with Vista Upgr

I recently upgraded my Sony VGN-A690 from Windows XP to Windows Vista Home
Premium. I have down loaded all of the drivers, updates, and patches from
Sony's website and from Microsoft - however my built in Memory Stick still
does not work and is not recognized by Vista. I have tried several other
sticks and they do not work either. Back with XP when I inserted the stick a
blue light beside the drive would come on and a bell sound would be produced
- now nothing - no light no sound. I have a truck load of these sticks
because I use Sony video/still systems - so I have to get this working.
HELP!!

Hi Benjamin,

After you upgraded, did you update your motherboard drivers with
Vista-compatible drivers from Sony?

--
Jane, not plain 64 bit enabled :-)
Batteries not included. Braincell on vacation ;-)
MVP Windows Shell/User

"Benjamin" <Benjamin@discussions.microsoft.com> wrote in message
news:E60DC32C-70F7-45D2-B674-09499BB5800A@microsoft.com...
>I recently upgraded my Sony VGN-A690 from Windows XP to Windows Vista Home
> Premium. I have down loaded all of the drivers, updates, and patches from
> Sony's website and from Microsoft - however my built in Memory Stick still
> does not work and is not recognized by Vista. I have tried several other
> sticks and they do not work either. Back with XP when I inserted the
> stick a
> blue light beside the drive would come on and a bell sound would be
> produced
> - now nothing - no light no sound. I have a truck load of these sticks
> because I use Sony video/still systems - so I have to get this working.
> HELP!!

Jane:
I downloaded everything from Sony website - after I read your posting I went
back to look - there are no drivers call motherboard drivers, where should I
go to get them?
Thanks.

"Jane C" wrote:

> Hi Benjamin,
>
> After you upgraded, did you update your motherboard drivers with
> Vista-compatible drivers from Sony?
>
> --
> Jane, not plain 64 bit enabled :-)
> Batteries not included. Braincell on vacation ;-)
> MVP Windows Shell/User
>
> "Benjamin" <Benjamin@discussions.microsoft.com> wrote in message
> news:E60DC32C-70F7-45D2-B674-09499BB5800A@microsoft.com...
> >I recently upgraded my Sony VGN-A690 from Windows XP to Windows Vista Home
> > Premium. I have down loaded all of the drivers, updates, and patches from
> > Sony's website and from Microsoft - however my built in Memory Stick still
> > does not work and is not recognized by Vista. I have tried several other
> > sticks and they do not work either. Back with XP when I inserted the
> > stick a
> > blue light beside the drive would come on and a bell sound would be
> > produced
> > - now nothing - no light no sound. I have a truck load of these sticks
> > because I use Sony video/still systems - so I have to get this working.
> > HELP!!
>

Hi Benjamin,

Perhaps I should have been more specific - the chipset drivers for the
motherboard. They should have been on the Sony site.

If you go into Device Manager, are any of the items marked with the warning
exclamation mark? Look particularly at any USB devices/USB root hub.

--
Jane, not plain 64 bit enabled :-)
Batteries not included. Braincell on vacation ;-)
MVP Windows Shell/User

"Benjamin" <Benjamin@discussions.microsoft.com> wrote in message
news:172C7EE1-F0C5-41D7-9E37-E9FD6181AB73@microsoft.com...
> Jane:
> I downloaded everything from Sony website - after I read your posting I
> went
> back to look - there are no drivers call motherboard drivers, where should
> I
> go to get them?
> Thanks.
>
> "Jane C" wrote:
>
>> Hi Benjamin,
>>
>> After you upgraded, did you update your motherboard drivers with
>> Vista-compatible drivers from Sony?
>>
>> --
>> Jane, not plain 64 bit enabled :-)
>> Batteries not included. Braincell on vacation ;-)
>> MVP Windows Shell/User
>>
>> "Benjamin" <Benjamin@discussions.microsoft.com> wrote in message
>> news:E60DC32C-70F7-45D2-B674-09499BB5800A@microsoft.com...
>> >I recently upgraded my Sony VGN-A690 from Windows XP to Windows Vista
>> >Home
>> > Premium. I have down loaded all of the drivers, updates, and patches
>> > from
>> > Sony's website and from Microsoft - however my built in Memory Stick
>> > still
>> > does not work and is not recognized by Vista. I have tried several
>> > other
>> > sticks and they do not work either. Back with XP when I inserted the
>> > stick a
>> > blue light beside the drive would come on and a bell sound would be
>> > produced
>> > - now nothing - no light no sound. I have a truck load of these
>> > sticks
>> > because I use Sony video/still systems - so I have to get this working.
>> > HELP!!
>>

Jane C:
YES!! Two items have ! marks. Mass Storage Controller and TCV-U02. I have
downloaded the Memory Stick and Icon file from Sony website and still does
not work. What do you suggest?
Thanks.

"Jane C" wrote:

> Hi Benjamin,
>
> Perhaps I should have been more specific - the chipset drivers for the
> motherboard. They should have been on the Sony site.
>
> If you go into Device Manager, are any of the items marked with the warning
> exclamation mark? Look particularly at any USB devices/USB root hub.
>
> --
> Jane, not plain 64 bit enabled :-)
> Batteries not included. Braincell on vacation ;-)
> MVP Windows Shell/User
>
> "Benjamin" <Benjamin@discussions.microsoft.com> wrote in message
> news:172C7EE1-F0C5-41D7-9E37-E9FD6181AB73@microsoft.com...
> > Jane:
> > I downloaded everything from Sony website - after I read your posting I
> > went
> > back to look - there are no drivers call motherboard drivers, where should
> > I
> > go to get them?
> > Thanks.
> >
> > "Jane C" wrote:
> >
> >> Hi Benjamin,
> >>
> >> After you upgraded, did you update your motherboard drivers with
> >> Vista-compatible drivers from Sony?
> >>
> >> --
> >> Jane, not plain 64 bit enabled :-)
> >> Batteries not included. Braincell on vacation ;-)
> >> MVP Windows Shell/User
> >>
> >> "Benjamin" <Benjamin@discussions.microsoft.com> wrote in message
> >> news:E60DC32C-70F7-45D2-B674-09499BB5800A@microsoft.com...
> >> >I recently upgraded my Sony VGN-A690 from Windows XP to Windows Vista
> >> >Home
> >> > Premium. I have down loaded all of the drivers, updates, and patches
> >> > from
> >> > Sony's website and from Microsoft - however my built in Memory Stick
> >> > still
> >> > does not work and is not recognized by Vista. I have tried several
> >> > other
> >> > sticks and they do not work either. Back with XP when I inserted the
> >> > stick a
> >> > blue light beside the drive would come on and a bell sound would be
> >> > produced
> >> > - now nothing - no light no sound. I have a truck load of these
> >> > sticks
> >> > because I use Sony video/still systems - so I have to get this working.
> >> > HELP!!
> >>
>

Jane:
According to the Sony website I was to load a file "msacus20" I have
searched but can not find it on the Sony website and I can not find it on the
web. Please advise.
Thanks.

"Benjamin" wrote:

> Jane C:
> YES!! Two items have ! marks. Mass Storage Controller and TCV-U02. I have
> downloaded the Memory Stick and Icon file from Sony website and still does
> not work. What do you suggest?
> Thanks.
>
> "Jane C" wrote:
>
> > Hi Benjamin,
> >
> > Perhaps I should have been more specific - the chipset drivers for the
> > motherboard. They should have been on the Sony site.
> >
> > If you go into Device Manager, are any of the items marked with the warning
> > exclamation mark? Look particularly at any USB devices/USB root hub.
> >
> > --
> > Jane, not plain 64 bit enabled :-)
> > Batteries not included. Braincell on vacation ;-)
> > MVP Windows Shell/User
> >
> > "Benjamin" <Benjamin@discussions.microsoft.com> wrote in message
> > news:172C7EE1-F0C5-41D7-9E37-E9FD6181AB73@microsoft.com...
> > > Jane:
> > > I downloaded everything from Sony website - after I read your posting I
> > > went
> > > back to look - there are no drivers call motherboard drivers, where should
> > > I
> > > go to get them?
> > > Thanks.
> > >
> > > "Jane C" wrote:
> > >
> > >> Hi Benjamin,
> > >>
> > >> After you upgraded, did you update your motherboard drivers with
> > >> Vista-compatible drivers from Sony?
> > >>
> > >> --
> > >> Jane, not plain 64 bit enabled :-)
> > >> Batteries not included. Braincell on vacation ;-)
> > >> MVP Windows Shell/User
> > >>
> > >> "Benjamin" <Benjamin@discussions.microsoft.com> wrote in message
> > >> news:E60DC32C-70F7-45D2-B674-09499BB5800A@microsoft.com...
> > >> >I recently upgraded my Sony VGN-A690 from Windows XP to Windows Vista
> > >> >Home
> > >> > Premium. I have down loaded all of the drivers, updates, and patches
> > >> > from
> > >> > Sony's website and from Microsoft - however my built in Memory Stick
> > >> > still
> > >> > does not work and is not recognized by Vista. I have tried several
> > >> > other
> > >> > sticks and they do not work either. Back with XP when I inserted the
> > >> > stick a
> > >> > blue light beside the drive would come on and a bell sound would be
> > >> > produced
> > >> > - now nothing - no light no sound. I have a truck load of these
> > >> > sticks
> > >> > because I use Sony video/still systems - so I have to get this working.
> > >> > HELP!!
> > >>
> >

Try here:

http://esupport.sony.com/US/perl/swu...20&region_id=1

--
Jane, not plain 64 bit enabled :-)
Batteries not included. Braincell on vacation ;-)
MVP Windows Shell/User

"Benjamin" <Benjamin@discussions.microsoft.com> wrote in message
news:43D12EDB-91F7-4CFD-9496-058938B3BF8E@microsoft.com...
> Jane:
> According to the Sony website I was to load a file "msacus20" I have
> searched but can not find it on the Sony website and I can not find it on
> the
> web. Please advise.
> Thanks.
>
> "Benjamin" wrote:
>
>> Jane C:
>> YES!! Two items have ! marks. Mass Storage Controller and TCV-U02. I
>> have
>> downloaded the Memory Stick and Icon file from Sony website and still
>> does
>> not work. What do you suggest?
>> Thanks.
>>
>> "Jane C" wrote:
>>
>> > Hi Benjamin,
>> >
>> > Perhaps I should have been more specific - the chipset drivers for the
>> > motherboard. They should have been on the Sony site.
>> >
>> > If you go into Device Manager, are any of the items marked with the
>> > warning
>> > exclamation mark? Look particularly at any USB devices/USB root hub.
>> >
>> > --
>> > Jane, not plain 64 bit enabled :-)
>> > Batteries not included. Braincell on vacation ;-)
>> > MVP Windows Shell/User
>> >
>> > "Benjamin" <Benjamin@discussions.microsoft.com> wrote in message
>> > news:172C7EE1-F0C5-41D7-9E37-E9FD6181AB73@microsoft.com...
>> > > Jane:
>> > > I downloaded everything from Sony website - after I read your posting
>> > > I
>> > > went
>> > > back to look - there are no drivers call motherboard drivers, where
>> > > should
>> > > I
>> > > go to get them?
>> > > Thanks.
>> > >
>> > > "Jane C" wrote:
>> > >
>> > >> Hi Benjamin,
>> > >>
>> > >> After you upgraded, did you update your motherboard drivers with
>> > >> Vista-compatible drivers from Sony?
>> > >>
>> > >> --
>> > >> Jane, not plain 64 bit enabled :-)
>> > >> Batteries not included. Braincell on vacation ;-)
>> > >> MVP Windows Shell/User
>> > >>
>> > >> "Benjamin" <Benjamin@discussions.microsoft.com> wrote in message
>> > >> news:E60DC32C-70F7-45D2-B674-09499BB5800A@microsoft.com...
>> > >> >I recently upgraded my Sony VGN-A690 from Windows XP to Windows
>> > >> >Vista
>> > >> >Home
>> > >> > Premium. I have down loaded all of the drivers, updates, and
>> > >> > patches
>> > >> > from
>> > >> > Sony's website and from Microsoft - however my built in Memory
>> > >> > Stick
>> > >> > still
>> > >> > does not work and is not recognized by Vista. I have tried
>> > >> > several
>> > >> > other
>> > >> > sticks and they do not work either. Back with XP when I inserted
>> > >> > the
>> > >> > stick a
>> > >> > blue light beside the drive would come on and a bell sound would
>> > >> > be
>> > >> > produced
>> > >> > - now nothing - no light no sound. I have a truck load of these
>> > >> > sticks
>> > >> > because I use Sony video/still systems - so I have to get this
>> > >> > working.
>> > >> > HELP!!
>> > >>
>> >

Jane:
Went to the website and installed - still not working - on the phone with
Sony ($29.99 per hour). Getting nowhere fast with them. OMG!!! They are
talking about trying a complete reinstall to get it right!! Help me Lord
Jesus!!!

"Jane C" wrote:

> Try here:
>
> http://esupport.sony.com/US/perl/swu...20&region_id=1
>
> --
> Jane, not plain 64 bit enabled :-)
> Batteries not included. Braincell on vacation ;-)
> MVP Windows Shell/User
>
> "Benjamin" <Benjamin@discussions.microsoft.com> wrote in message
> news:43D12EDB-91F7-4CFD-9496-058938B3BF8E@microsoft.com...
> > Jane:
> > According to the Sony website I was to load a file "msacus20" I have
> > searched but can not find it on the Sony website and I can not find it on
> > the
> > web. Please advise.
> > Thanks.
> >
> > "Benjamin" wrote:
> >
> >> Jane C:
> >> YES!! Two items have ! marks. Mass Storage Controller and TCV-U02. I
> >> have
> >> downloaded the Memory Stick and Icon file from Sony website and still
> >> does
> >> not work. What do you suggest?
> >> Thanks.
> >>
> >> "Jane C" wrote:
> >>
> >> > Hi Benjamin,
> >> >
> >> > Perhaps I should have been more specific - the chipset drivers for the
> >> > motherboard. They should have been on the Sony site.
> >> >
> >> > If you go into Device Manager, are any of the items marked with the
> >> > warning
> >> > exclamation mark? Look particularly at any USB devices/USB root hub.
> >> >
> >> > --
> >> > Jane, not plain 64 bit enabled :-)
> >> > Batteries not included. Braincell on vacation ;-)
> >> > MVP Windows Shell/User
> >> >
> >> > "Benjamin" <Benjamin@discussions.microsoft.com> wrote in message
> >> > news:172C7EE1-F0C5-41D7-9E37-E9FD6181AB73@microsoft.com...
> >> > > Jane:
> >> > > I downloaded everything from Sony website - after I read your posting
> >> > > I
> >> > > went
> >> > > back to look - there are no drivers call motherboard drivers, where
> >> > > should
> >> > > I
> >> > > go to get them?
> >> > > Thanks.
> >> > >
> >> > > "Jane C" wrote:
> >> > >
> >> > >> Hi Benjamin,
> >> > >>
> >> > >> After you upgraded, did you update your motherboard drivers with
> >> > >> Vista-compatible drivers from Sony?
> >> > >>
> >> > >> --
> >> > >> Jane, not plain 64 bit enabled :-)
> >> > >> Batteries not included. Braincell on vacation ;-)
> >> > >> MVP Windows Shell/User
> >> > >>
> >> > >> "Benjamin" <Benjamin@discussions.microsoft.com> wrote in message
> >> > >> news:E60DC32C-70F7-45D2-B674-09499BB5800A@microsoft.com...
> >> > >> >I recently upgraded my Sony VGN-A690 from Windows XP to Windows
> >> > >> >Vista
> >> > >> >Home
> >> > >> > Premium. I have down loaded all of the drivers, updates, and
> >> > >> > patches
> >> > >> > from
> >> > >> > Sony's website and from Microsoft - however my built in Memory
> >> > >> > Stick
> >> > >> > still
> >> > >> > does not work and is not recognized by Vista. I have tried
> >> > >> > several
> >> > >> > other
> >> > >> > sticks and they do not work either. Back with XP when I inserted
> >> > >> > the
> >> > >> > stick a
> >> > >> > blue light beside the drive would come on and a bell sound would
> >> > >> > be
> >> > >> > produced
> >> > >> > - now nothing - no light no sound. I have a truck load of these
> >> > >> > sticks
> >> > >> > because I use Sony video/still systems - so I have to get this
> >> > >> > working.
> >> > >> > HELP!!
> >> > >>
> >> >
>
>

Jane:
You are not going to believe this ****!! Sony does not support upgrading
the 2005 VGN-A690 from XP to Vista Home Premium. They know that the internal
driver will stop working but they are blaming the problem on Microsoft and
expect the "fix" to be in Service Pack 1 that is coming out in Jan 2008 or
later and that they are NOT working on a fix until after its release.
Want to buy a sony - cheap? Leaving now to go to Bestbuy and get a Dell or
an IBM.

"Benjamin" wrote:

> Jane:
> Went to the website and installed - still not working - on the phone with
> Sony ($29.99 per hour). Getting nowhere fast with them. OMG!!! They are
> talking about trying a complete reinstall to get it right!! Help me Lord
> Jesus!!!
>
> "Jane C" wrote:
>
> > Try here:
> >
> > http://esupport.sony.com/US/perl/swu...20&region_id=1
> >
> > --
> > Jane, not plain 64 bit enabled :-)
> > Batteries not included. Braincell on vacation ;-)
> > MVP Windows Shell/User
> >
> > "Benjamin" <Benjamin@discussions.microsoft.com> wrote in message
> > news:43D12EDB-91F7-4CFD-9496-058938B3BF8E@microsoft.com...
> > > Jane:
> > > According to the Sony website I was to load a file "msacus20" I have
> > > searched but can not find it on the Sony website and I can not find it on
> > > the
> > > web. Please advise.
> > > Thanks.
> > >
> > > "Benjamin" wrote:
> > >
> > >> Jane C:
> > >> YES!! Two items have ! marks. Mass Storage Controller and TCV-U02. I
> > >> have
> > >> downloaded the Memory Stick and Icon file from Sony website and still
> > >> does
> > >> not work. What do you suggest?
> > >> Thanks.
> > >>
> > >> "Jane C" wrote:
> > >>
> > >> > Hi Benjamin,
> > >> >
> > >> > Perhaps I should have been more specific - the chipset drivers for the
> > >> > motherboard. They should have been on the Sony site.
> > >> >
> > >> > If you go into Device Manager, are any of the items marked with the
> > >> > warning
> > >> > exclamation mark? Look particularly at any USB devices/USB root hub.
> > >> >
> > >> > --
> > >> > Jane, not plain 64 bit enabled :-)
> > >> > Batteries not included. Braincell on vacation ;-)
> > >> > MVP Windows Shell/User
> > >> >
> > >> > "Benjamin" <Benjamin@discussions.microsoft.com> wrote in message
> > >> > news:172C7EE1-F0C5-41D7-9E37-E9FD6181AB73@microsoft.com...
> > >> > > Jane:
> > >> > > I downloaded everything from Sony website - after I read your posting
> > >> > > I
> > >> > > went
> > >> > > back to look - there are no drivers call motherboard drivers, where
> > >> > > should
> > >> > > I
> > >> > > go to get them?
> > >> > > Thanks.
> > >> > >
> > >> > > "Jane C" wrote:
> > >> > >
> > >> > >> Hi Benjamin,
> > >> > >>
> > >> > >> After you upgraded, did you update your motherboard drivers with
> > >> > >> Vista-compatible drivers from Sony?
> > >> > >>
> > >> > >> --
> > >> > >> Jane, not plain 64 bit enabled :-)
> > >> > >> Batteries not included. Braincell on vacation ;-)
> > >> > >> MVP Windows Shell/User
> > >> > >>
> > >> > >> "Benjamin" <Benjamin@discussions.microsoft.com> wrote in message
> > >> > >> news:E60DC32C-70F7-45D2-B674-09499BB5800A@microsoft.com...
> > >> > >> >I recently upgraded my Sony VGN-A690 from Windows XP to Windows
> > >> > >> >Vista
> > >> > >> >Home
> > >> > >> > Premium. I have down loaded all of the drivers, updates, and
> > >> > >> > patches
> > >> > >> > from
> > >> > >> > Sony's website and from Microsoft - however my built in Memory
> > >> > >> > Stick
> > >> > >> > still
> > >> > >> > does not work and is not recognized by Vista. I have tried
> > >> > >> > several
> > >> > >> > other
> > >> > >> > sticks and they do not work either. Back with XP when I inserted
> > >> > >> > the
> > >> > >> > stick a
> > >> > >> > blue light beside the drive would come on and a bell sound would
> > >> > >> > be
> > >> > >> > produced
> > >> > >> > - now nothing - no light no sound. I have a truck load of these
> > >> > >> > sticks
> > >> > >> > because I use Sony video/still systems - so I have to get this
> > >> > >> > working.
> > >> > >> > HELP!!
> > >> > >>
> > >> >
> >
> >