some of the start menu items don't work!

Many thanks!!! Finally I've solved the problem!!

I followed the instructions in the link you've gave me, installed the
Shexview, and then "... disable non-Microsoft context menu handlers
*one-by-one* and verify if the problem is solved. If disabling one does not
solve the problem, undo the disabled item and disable the next non-Microsoft
handler. Do the same until the problem is solved and finally identify the
culprit...".

Finally, I found out that "DriveHQ Online Backup" is the culprit! Disable
it, and everything comes OK now!!

Here I give some details about the "DriveHQ Online Backup":

Extension Name: DriveHQ Online Backup;
Product Name: DriveHQMenu Dynamic Link Library;
Filename: d:\Program Files\DriveHQ\DriveHQ Online Backup 3.8\BackupMenu.dll;
CLSID: {80B7F271-5A28-4C8D-B26F-3498B343049D}
File Extensions: *, Directory, Folder


Thanks again for your kind help!! ^_^







"On the Bridge!" <On@the,Bridge> дÈëÏûÏ¢
news:47c819c7$1@newsgate.x-privat.org...
> nah never give up..
>
> read here some people are discussing this problem and there is a solution
> there
> with nirsoft shellexview
> http://www.winmatrix.com/forums/inde...howtopic=14341
>
>
>
>
> "Windy" <lizhiyuan@live.com> wrote in message
> news:%23AlG1$teIHA.4728@TK2MSFTNGP03.phx.gbl...
>> It can't work either.
>>
>> Maybe some keys in the Regedit have been changed or deleted. It causes my
>> office apps and some other apps (but not all apps) can't launch through
>> start menu.
>>
>> Actually, it's not a big deal. Forget about that and thanks very much for
>> your help! ^_^
>>
>>
>>
>>
>>
>> "On the Bridge!" <On@the,Bridge> дÈëÏûÏ¢
>> news:47c81485$1@newsgate.x-privat.org...
>>> strange.. try this
>>>
>>> remove that pinned one and now =
>>> drag and drop the icon from your desktop onto the start buton itself,
>>> and release the mouse button while hovering on the start button
>>>
>>> when you do this a shortcut is created on the start menu
>>>
>>>
>>>
>>>
>>> "Windy" <lizhiyuan@live.com> wrote in message
>>> news:BC0E8FE4-1A13-4945-BD17-294FAA56D63A@microsoft.com...
>>>> Thanks On the Bridge.
>>>>
>>>> I've try what you said. The icon shows on the top of the start menu,
>>>> but it
>>>> doesn't work either.
>>>> I click it, and nothing happen.
>>>>
>>>> Than I right click it, "Send To"-->"Desktop (creat short)", and then
>>>> return
>>>> the desktop and double click the created icon, and the app start
>>>> normally.
>>>>
>>>> Just can't tell why~~~ Has any idea? Please~~~
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> "On the Bridge!" <On@the,Bridge> дÈëÏûÏ¢
>>>> news:47c80669@newsgate.x-privat.org...
>>>>> right click on the one that does not work and remove it,
>>>>> then go to All programs" --> "Microsoft Office" ---> "Microsoft Office
>>>>>> Word 2007 and right click on that and select PIN TO START MENU
>>>>>
>>>>> a new shorcut will be created..
>>>>>
>>>>>
>>>>> tell me if this helps
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> "Windy" <lizhiyuan@live.com> wrote in message
>>>>> news:6B9BDC6E-24F8-4D64-A534-EF454EBD0D34@microsoft.com...
>>>>>> Please help!
>>>>>>
>>>>>> Under Vista SP1, I click the "Microsoft Office Word 2007" item in
>>>>>> start
>>>>>> menu, and it can't launch the app!!! Nothing happens. The same with
>>>>>> the
>>>>>> "Diskeeper 2008", "Excel" , etc.
>>>>>>
>>>>>> So, I click "All programs" --> "Microsoft Office" ---> "Microsoft
>>>>>> Office
>>>>>> Word 2007" one by one, and the app is normally started. What's more,
>>>>>> the
>>>>>> desktop icons work normally too.
>>>>>>
>>>>>> Could anybody help me, please ??? Thanks~
>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>>
>>>
>>>
>>>
>
>
>

Glad to be of service,

and remember NEVER give up...

this applies to all life, not only computer fixing :-)



"Windy" <lizhiyuan@live.com> wrote in message
news:0C858DE8-0581-4E5E-82C7-65E16260CC73@microsoft.com...
> Many thanks!!! Finally I've solved the problem!!
>
> I followed the instructions in the link you've gave me, installed the
> Shexview, and then "... disable non-Microsoft context menu handlers
> *one-by-one* and verify if the problem is solved. If disabling one does
> not solve the problem, undo the disabled item and disable the next
> non-Microsoft handler. Do the same until the problem is solved and finally
> identify the culprit...".
>
> Finally, I found out that "DriveHQ Online Backup" is the culprit! Disable
> it, and everything comes OK now!!
>
> Here I give some details about the "DriveHQ Online Backup":
>
> Extension Name: DriveHQ Online Backup;
> Product Name: DriveHQMenu Dynamic Link Library;
> Filename: d:\Program Files\DriveHQ\DriveHQ Online Backup
> 3.8\BackupMenu.dll;
> CLSID: {80B7F271-5A28-4C8D-B26F-3498B343049D}
> File Extensions: *, Directory, Folder
>
>
> Thanks again for your kind help!! ^_^
>
>
>
>
>
>
>
> "On the Bridge!" <On@the,Bridge> дÈëÏûÏ¢
> news:47c819c7$1@newsgate.x-privat.org...
>> nah never give up..
>>
>> read here some people are discussing this problem and there is a solution
>> there
>> with nirsoft shellexview
>> http://www.winmatrix.com/forums/inde...howtopic=14341
>>
>>
>>
>>
>> "Windy" <lizhiyuan@live.com> wrote in message
>> news:%23AlG1$teIHA.4728@TK2MSFTNGP03.phx.gbl...
>>> It can't work either.
>>>
>>> Maybe some keys in the Regedit have been changed or deleted. It causes
>>> my office apps and some other apps (but not all apps) can't launch
>>> through start menu.
>>>
>>> Actually, it's not a big deal. Forget about that and thanks very much
>>> for your help! ^_^
>>>
>>>
>>>
>>>
>>>
>>> "On the Bridge!" <On@the,Bridge> дÈëÏûÏ¢
>>> news:47c81485$1@newsgate.x-privat.org...
>>>> strange.. try this
>>>>
>>>> remove that pinned one and now =
>>>> drag and drop the icon from your desktop onto the start buton itself,
>>>> and release the mouse button while hovering on the start button
>>>>
>>>> when you do this a shortcut is created on the start menu
>>>>
>>>>
>>>>
>>>>
>>>> "Windy" <lizhiyuan@live.com> wrote in message
>>>> news:BC0E8FE4-1A13-4945-BD17-294FAA56D63A@microsoft.com...
>>>>> Thanks On the Bridge.
>>>>>
>>>>> I've try what you said. The icon shows on the top of the start menu,
>>>>> but it
>>>>> doesn't work either.
>>>>> I click it, and nothing happen.
>>>>>
>>>>> Than I right click it, "Send To"-->"Desktop (creat short)", and then
>>>>> return
>>>>> the desktop and double click the created icon, and the app start
>>>>> normally.
>>>>>
>>>>> Just can't tell why~~~ Has any idea? Please~~~
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> "On the Bridge!" <On@the,Bridge> дÈëÏûÏ¢
>>>>> news:47c80669@newsgate.x-privat.org...
>>>>>> right click on the one that does not work and remove it,
>>>>>> then go to All programs" --> "Microsoft Office" ---> "Microsoft
>>>>>> Office
>>>>>>> Word 2007 and right click on that and select PIN TO START MENU
>>>>>>
>>>>>> a new shorcut will be created..
>>>>>>
>>>>>>
>>>>>> tell me if this helps
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> "Windy" <lizhiyuan@live.com> wrote in message
>>>>>> news:6B9BDC6E-24F8-4D64-A534-EF454EBD0D34@microsoft.com...
>>>>>>> Please help!
>>>>>>>
>>>>>>> Under Vista SP1, I click the "Microsoft Office Word 2007" item in
>>>>>>> start
>>>>>>> menu, and it can't launch the app!!! Nothing happens. The same with
>>>>>>> the
>>>>>>> "Diskeeper 2008", "Excel" , etc.
>>>>>>>
>>>>>>> So, I click "All programs" --> "Microsoft Office" ---> "Microsoft
>>>>>>> Office
>>>>>>> Word 2007" one by one, and the app is normally started. What's more,
>>>>>>> the
>>>>>>> desktop icons work normally too.
>>>>>>>
>>>>>>> Could anybody help me, please ??? Thanks~
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>
>>>>
>>>>
>>
>>
>>

[dommer2000]

Thanks - method 2 worked for me. I disabled a Webex menu item and everything started working again.