My HP Pavilion Media Center PC – model #m7747c, Vista Home
Premium,*(config follows) is 23 days old today.
I am really questioning my sanity with this system for many reasons,
and while I won’t bore you with the details of the many frustrations
experienced, I am so hoping someone can help me, and perhaps help
anybody else who may be experiencing what I am.
Just one question here. Many others questions may follow:
When I put the computer in sleep mode and then wake it up, all Internet
connection is lost and I have to restart the system to establish
Internet connection.
Not the end of the world, but is this the way it is supposed to
be?????
After two hours today, one HP TECH guy, says YES. “Of course you will
lose internet connection after putting your computer in sleep. After
all, everything has to sleep!”
Previous HP email, chats, and tech phone questions yielded all kinds of
things to do: many of which I tried, short of a system recovery –
because who wants factory settings wiping out everything I’ve tried to
tweak?
Microsoft wont’ talk to me as I am to contact HP support. Between
emails, phone calls and chat sessions I’ve WASTED easily 30-40 hours
with HP on this and other issues. Just amazing what an individual end
user has to put up with!!!
So: Is Sleep supposed to work the way I thought, eg. saving all that
one was working on at the time of sleep (including web pages) and
resuming and function normally upon wake up????
Or should we all just forget this a take a nap????
*My Computer Specs follow:
From Command Prompt:
Sleep states available: “Standby (S1 S3) Hibernate Hybrid Sleep
Standby (S2) The system firmware does not support this standby state.
If the above is a clue, is there anything I can do about changing the
firmware?
Manufacturer HP-Pavilion
Model RT680AA-ABA m7747c
Total amount of system memory 2.00 GB RAM
System type 32-bit operating system
Number of processor cores 2
64-bit capable Yes
Storage
Total size of hard disk(s) 298 GB
Disk partition (C 242 GB Free (292 GB Total)
Disk partition (D 899 MB Free (6 GB Total)
Media drive (E CD/DVD
Media drive (F CD/DVDCD/DVD
Graphics
Display adapter type NVIDIA GeForce 7500 LE
Total available graphics memory 527 MB
Dedicated graphics memory 256 MB
Dedicated system memory 0 MB
Shared system memory 271 MB
Display adapter driver version 7.15.10.9752
Primary monitor resolution 1680x1050
DirectX version DirectX 9.0 or better
Network
Network Adapter Intel(R) PRO/100 VE Network Connection
Network Adapter Microsoft Tun Miniport Adapter
Seeking the Truth/ Resolution RE: Sleep Mode 
242 GB Free (292 GB Total)
Linear Mode
