My new computer came with Norton Internet Security pre installed. I am
subscribed to another center McAfee. Prior to downloading my McAfee I went
to Norton website and downloaded and run the latest uninstall. Everything
seems to have uninstalled correctly, nothing shows from Symantec in
programs, in task manager ie applications, processes, etc. However in
Windows Security Center under virus, firewall, malware etc it shows the
Norton products as being on and installed. I have run searches for Symantec
and Norton software but none shows up.
My question then is how do I delete the Norton programs in the Security
center.
jvc
Right-click Command Prompt and Run as Administrator. Type the following
command:
winmgmt /verifyrepository
If the system returns "WMI repository is not consistent", run this command:
winmgmt /salvagerepository
The first time you run this it will fail. It will issue stop commands to
the services causing it to fail. It might take a couple minutes for the
services to shut down. Run the command again. You actually may have to run
it 3 times before it finally runs and completes on its own.
Reboot your system.
"jvc" <jcuthbertson@wi.rr.com> wrote in message
news:60133E6A-FB53-4AE2-AF50-45773B0E28EF@microsoft.com...
> My new computer came with Norton Internet Security pre installed. I am
> subscribed to another center McAfee. Prior to downloading my McAfee I
> went to Norton website and downloaded and run the latest uninstall.
> Everything seems to have uninstalled correctly, nothing shows from
> Symantec in programs, in task manager ie applications, processes, etc.
> However in Windows Security Center under virus, firewall, malware etc it
> shows the Norton products as being on and installed. I have run searches
> for Symantec and Norton software but none shows up.
> My question then is how do I delete the Norton programs in the Security
> center.
> jvc
> Try this:
>
> Right-click Command Prompt and Run as Administrator. Type the following
> command:
>
> winmgmt /verifyrepository
>
> If the system returns "WMI repository is not consistent", run this command:
>
> winmgmt /salvagerepository
>
> The first time you run this it will fail. It will issue stop commands to
> the services causing it to fail. It might take a couple minutes for the
> services to shut down. Run the command again. You actually may have to run
> it 3 times before it finally runs and completes on its own.
>
> Reboot your system.
>
> "jvc" <jcuthbertson@wi.rr.com> wrote in message
> news:60133E6A-FB53-4AE2-AF50-45773B0E28EF@microsoft.com...
> > My new computer came with Norton Internet Security pre installed. I am
> > subscribed to another center McAfee. Prior to downloading my McAfee I
> > went to Norton website and downloaded and run the latest uninstall.
> > Everything seems to have uninstalled correctly, nothing shows from
> > Symantec in programs, in task manager ie applications, processes, etc.
> > However in Windows Security Center under virus, firewall, malware etc it
> > shows the Norton products as being on and installed. I have run searches
> > for Symantec and Norton software but none shows up.
> > My question then is how do I delete the Norton programs in the Security
> > center.
> > jvc
>
My re;pository is consistent but the norton still shows in the security
center.
>
Right-click Command Prompt and Run as Administrator. Type (or Copy and
Paste) the following commands, pressing Enter after each one:
net stop winmgmt
cd %windir%\system32\wbem
ren repository repository.old
net start winmgmt
This will rebuild the Repository.
Make sure the following Services are set to automatic, in Computer
Management:
Base Filtering Engine
Windows Firewall
Remote Procedure Call (RPC)
DCOM Server Process Launcher
In Windows Update, make sure KB935807 is installed.
"jgrobert" <jgrobert@discussions.microsoft.com> wrote in message
news:B7F7B681-9F62-49D8-8D4A-F00454929497@microsoft.com...
>
>
> "dean-dean" wrote:
>
>> Try this:
>>
>> Right-click Command Prompt and Run as Administrator. Type the following
>> command:
>>
>> winmgmt /verifyrepository
>>
>> If the system returns "WMI repository is not consistent", run this
>> command:
>>
>> winmgmt /salvagerepository
>>
>> The first time you run this it will fail. It will issue stop commands to
>> the services causing it to fail. It might take a couple minutes for the
>> services to shut down. Run the command again. You actually may have to
>> run
>> it 3 times before it finally runs and completes on its own.
>>
>> Reboot your system.
>>
>> "jvc" <jcuthbertson@wi.rr.com> wrote in message
>> news:60133E6A-FB53-4AE2-AF50-45773B0E28EF@microsoft.com...
>> > My new computer came with Norton Internet Security pre installed. I am
>> > subscribed to another center McAfee. Prior to downloading my McAfee I
>> > went to Norton website and downloaded and run the latest uninstall.
>> > Everything seems to have uninstalled correctly, nothing shows from
>> > Symantec in programs, in task manager ie applications, processes, etc.
>> > However in Windows Security Center under virus, firewall, malware etc
>> > it
>> > shows the Norton products as being on and installed. I have run
>> > searches
>> > for Symantec and Norton software but none shows up.
>> > My question then is how do I delete the Norton programs in the Security
>> > center.
>> > jvc
>>
>
>
> My re;pository is consistent but the norton still shows in the security
> center.
>>
jvc;286645 Wrote:
> My new computer came with Norton Internet Security pre installed. I am
> subscribed to another center McAfee. Prior to downloading my McAfee I
> went
> to Norton website and downloaded and run the latest uninstall.
> Everything
> seems to have uninstalled correctly, nothing shows from Symantec in
> programs, in task manager ie applications, processes, etc. However in
> Windows Security Center under virus, firewall, malware etc it shows the
> Norton products as being on and installed. I have run searches for
> Symantec
> and Norton software but none shows up.
> My question then is how do I delete the Norton programs in the Security
> center.
> jvc
Hi jvc,
It sounds like you have a entry in the registry still for Norton. Try
this to remove all Norton entries.
1. Open regedit.
2. Click Edit.
3. Click Find.
4. Type "Norton" (no quotes)
5. Click Find Next.
6. Delete any entry it finds for "Norton"
7. Click Find Next and repeat step 6 until regedit says complete. (no
more entries for "Norton")
Shawn
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