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  #1  
Old 12-22-2007, 12:00 AM
gjbnh@hotmail.com
 
Posts: n/a
Default Repair Install problems

I think I need to fix my vista installation. Several problems exist.
I have NO vista install disk; I have only a disk that fpormats my hard
drive and restores a ghosted image to factory condition.
When I choose the "repair my computer" option after pressing F8, I got
a login account called "other user" after it finishes loading. This
accout refuses all my passwords and user names. I have tried
administrator. Every attempt returns the message "the specified domain
either does not exsit or cannot be contacted", or a simalair message.
How do I fix this? Remember I have NO Vista disk.
thanks
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  #2  
Old 12-22-2007, 12:42 AM
Andre Da Costa[ActiveWin]
 
Posts: n/a
Default Re: Repair Install problems

Can you borrow a Windows Vista DVD from someone who has one and attempt the
repair process?
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog...3DB!9709.entry
<gjbnh@hotmail.com> wrote in message
news:cb8ca1ef-1665-499b-b1f6-b87c8da3fad1@x69g2000hsx.googlegroups.com...
>I think I need to fix my vista installation. Several problems exist.
> I have NO vista install disk; I have only a disk that fpormats my hard
> drive and restores a ghosted image to factory condition.
> When I choose the "repair my computer" option after pressing F8, I got
> a login account called "other user" after it finishes loading. This
> accout refuses all my passwords and user names. I have tried
> administrator. Every attempt returns the message "the specified domain
> either does not exsit or cannot be contacted", or a simalair message.
> How do I fix this? Remember I have NO Vista disk.
> thanks



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  #3  
Old 12-22-2007, 01:31 AM
gjbnh@hotmail.com
 
Posts: n/a
Default Re: Repair Install problems

NO unfortunatly; everyone I know has systems that came pre-installed
with vista, and have only ghosted system disks. Any other ideas?
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  #4  
Old 12-22-2007, 05:57 AM
Mick Murphy
 
Posts: n/a
Default Re: Repair Install problems

When you hit F8 at startup, and you come to a choice, you can't use the up
and down arrows to get into safe mode?

"gjbnh@hotmail.com" wrote:

> NO unfortunatly; everyone I know has systems that came pre-installed
> with vista, and have only ghosted system disks. Any other ideas?
>

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  #5  
Old 12-22-2007, 06:07 AM
Andre Da Costa[ActiveWin]
 
Posts: n/a
Default Re: Repair Install problems

I can only recommend contacting the PC manufacturer about obtaining a Vista
DVD for your system since you are encountering problems repairing your PC.
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog...3DB!9709.entry
<gjbnh@hotmail.com> wrote in message
news:3a96569e-d7b0-45f8-8be4-48331518e1cb@18g2000hsf.googlegroups.com...
> NO unfortunatly; everyone I know has systems that came pre-installed
> with vista, and have only ghosted system disks. Any other ideas?



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  #6  
Old 12-22-2007, 01:32 PM
gjbnh@hotmail.com
 
Posts: n/a
Default Re: Repair Install problems

Safe Mode is not what I want, I want the Repair my computer option
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  #7  
Old 12-22-2007, 01:44 PM
gjbnh@hotmail.com
 
Posts: n/a
Default Re: Repair Install problems

When I first got my computer, and it had problesm I tried for THREE
months between ACER and MICROSOFT to get such a disk. ( cost less than
$10, which I was willing to pay) ACER refused to send me anything
other than a ghosted image of the factory install, claiming they could
NOT send me anything other than that because of their contract with
MICROSOFT, and MICROSOFT tech support could NOT send me one because
they DIDN"T have one!!
It seems LYING, and LACK of CUSTOMER SUPPORT is their BUSINESS
MODEL.
$150 for a new store bought version is more than I can afford. I am
disabled, living on a fixed income. Every cent of my income goes to
pay bills, my wife works 2 jobs trying to keep a roof over our heads
and food in the house.
Any other ideas?
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  #8  
Old 12-22-2007, 02:25 PM
AJR
 
Posts: n/a
Default Re: Repair Install problems

To get helpful replies it is necessary that you include your original pos or
problemt.

However there are two repair options 1; ACER restore utility - check out the
proceedure since many restore utilities permit OS restore only in additon to
a complete restore. 2. Vista repair utility wich requires the Vista
DVD -(evidently your reference point).

If a friend has a Vista DVD it would probably perform a start up repair
function - which does not require a product key.

<gjbnh@hotmail.com> wrote in message
news:5ffd63ce-50ca-411d-8051-dbb2b717c9b3@e23g2000prf.googlegroups.com...
> When I first got my computer, and it had problesm I tried for THREE
> months between ACER and MICROSOFT to get such a disk. ( cost less than
> $10, which I was willing to pay) ACER refused to send me anything
> other than a ghosted image of the factory install, claiming they could
> NOT send me anything other than that because of their contract with
> MICROSOFT, and MICROSOFT tech support could NOT send me one because
> they DIDN"T have one!!
> It seems LYING, and LACK of CUSTOMER SUPPORT is their BUSINESS
> MODEL.
> $150 for a new store bought version is more than I can afford. I am
> disabled, living on a fixed income. Every cent of my income goes to
> pay bills, my wife works 2 jobs trying to keep a roof over our heads
> and food in the house.
> Any other ideas?



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  #9  
Old 12-22-2007, 02:32 PM
brink
 
Posts: n/a
Default Re: Repair Install problems


gjbnh;551417 Wrote:
> When I first got my computer, and it had problesm I tried for THREE
> months between ACER and MICROSOFT to get such a disk. ( cost less than
> $10, which I was willing to pay) ACER refused to send me anything
> other than a ghosted image of the factory install, claiming they could
> NOT send me anything other than that because of their contract with
> MICROSOFT, and MICROSOFT tech support could NOT send me one because
> they DIDN"T have one!!
> It seems LYING, and LACK of CUSTOMER SUPPORT is their BUSINESS
> MODEL.
> $150 for a new store bought version is more than I can afford. I am
> disabled, living on a fixed income. Every cent of my income goes to
> pay bills, my wife works 2 jobs trying to keep a roof over our heads
> and food in the house.
> Any other ideas?


Gjbnh,

Have you installed anything before this "Other account" showed up?
Sometimes security software suites may add a guest account so it can
have full access to your system. This account cannot be accessed. You
can test this by uninstalling the suspect program.

If this is not the case, I can only suggest that you backup what you do
not want to lose and do a reinstall since you have a Recovery (Ghost)
installation DVD.

Hope this helps,
Shawn.


--
brink

*There are no dumb questions, just the people that do not ask them.*
VISTA FORUMS X64 (\"HTTP://WWW.VISTAX64.COM/\")
*Please post feedback to help others.*
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  #10  
Old 12-22-2007, 04:25 PM
gjbnh@hotmail.com
 
Posts: n/a
Default Re: Repair Install problems

yes I can go into safe mode, but why would I want to???? I want the
"repair the computer" option! Going into safe mode will not fix the
OS!!
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