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  #1  
Old 08-25-2007, 03:44 PM
Johnathan RUss
 
Posts: n/a
Default My PC is failing WGA when it didn't before!

Hello.

I installed Vista and Office 2007 on this machine, both of which are genuine
as were bought as gifts by a family member of an employee at Microsoft UK.
Vista has passed the genuine test before, but failed today. Office passed
fine today.

Today the test for Vista failed when it never used to, I tried on IE7 and
Firefox and the alternate method.

I have NOT used the product key more than once and not given it to anyone
else.
I did install Vista from the same disc on other computer so I could evaluate
it before switching from a dual boot with XP and only to vista. (two computer
household).
As I understand is I was allowed to do this for 30 days using the same disc
as long as I did not enter the product key code. If this is the reason I am
happy not to evaule vista on my other pc and reformat the partition and just
leave XP on there, but I was surprised and unhapy to find that installing
what is pretty much a 30 day free trial on my other pc (using the same disc
but no key) has caused me to lose my genuine status.

Any help appreciated.

I tried to email microsoft but the report submission fails with an
unexpected error whenever I try it.
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  #2  
Old 08-25-2007, 03:54 PM
Carey Frisch [MVP]
 
Posts: n/a
Default Re: My PC is failing WGA when it didn't before!

There seems to be an issue with the Microsoft WGA servers
that developed within the past 24 hours. There is no reason
to become alarmed. When the issue is resolved, I'll post
back with a solution.

In the mean time, you can try the following:

http://www.microsoft.com/downloads/e...displayLang=en

--
Carey Frisch
Microsoft MVP
Windows Shell/User

----------------------------------------------------------------------

"Johnathan RUss" wrote:

Hello.

I installed Vista and Office 2007 on this machine, both of which are genuine
as were bought as gifts by a family member of an employee at Microsoft UK.
Vista has passed the genuine test before, but failed today. Office passed
fine today.

Today the test for Vista failed when it never used to, I tried on IE7 and
Firefox and the alternate method.

I have NOT used the product key more than once and not given it to anyone
else.
I did install Vista from the same disc on other computer so I could evaluate
it before switching from a dual boot with XP and only to vista. (two computer
household).
As I understand is I was allowed to do this for 30 days using the same disc
as long as I did not enter the product key code. If this is the reason I am
happy not to evaule vista on my other pc and reformat the partition and just
leave XP on there, but I was surprised and unhapy to find that installing
what is pretty much a 30 day free trial on my other pc (using the same disc
but no key) has caused me to lose my genuine status.

Any help appreciated.

I tried to email microsoft but the report submission fails with an
unexpected error whenever I try it.

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  #3  
Old 08-25-2007, 04:10 PM
Johnathan RUss
 
Posts: n/a
Default Re: My PC is failing WGA when it didn't before!

Thanks for letting me know, I did try that link you gave but the same message
was given. Unable to determin if this copy of Windows is genuine.

"Carey Frisch [MVP]" wrote:

> There seems to be an issue with the Microsoft WGA servers
> that developed within the past 24 hours. There is no reason
> to become alarmed. When the issue is resolved, I'll post
> back with a solution.
>
> In the mean time, you can try the following:
>
> http://www.microsoft.com/downloads/e...displayLang=en
>
> --
> Carey Frisch
> Microsoft MVP
> Windows Shell/User
>
> ----------------------------------------------------------------------
>
> "Johnathan RUss" wrote:
>
> Hello.
>
> I installed Vista and Office 2007 on this machine, both of which are genuine
> as were bought as gifts by a family member of an employee at Microsoft UK.
> Vista has passed the genuine test before, but failed today. Office passed
> fine today.
>
> Today the test for Vista failed when it never used to, I tried on IE7 and
> Firefox and the alternate method.
>
> I have NOT used the product key more than once and not given it to anyone
> else.
> I did install Vista from the same disc on other computer so I could evaluate
> it before switching from a dual boot with XP and only to vista. (two computer
> household).
> As I understand is I was allowed to do this for 30 days using the same disc
> as long as I did not enter the product key code. If this is the reason I am
> happy not to evaule vista on my other pc and reformat the partition and just
> leave XP on there, but I was surprised and unhapy to find that installing
> what is pretty much a 30 day free trial on my other pc (using the same disc
> but no key) has caused me to lose my genuine status.
>
> Any help appreciated.
>
> I tried to email microsoft but the report submission fails with an
> unexpected error whenever I try it.
>
>

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  #4  
Old 08-25-2007, 04:33 PM
Charlie Tame
 
Posts: n/a
Default Re: My PC is failing WGA when it didn't before!

Actually thank you, it is helpful when people quickly report back
results, it didn't work for me either but then I already knew my Debian
Linux was genuine

Seriously though I "Think" it would still have to contact the server.


Johnathan RUss wrote:
> Thanks for letting me know, I did try that link you gave but the same message
> was given. Unable to determin if this copy of Windows is genuine.
>
> "Carey Frisch [MVP]" wrote:
>
>> There seems to be an issue with the Microsoft WGA servers
>> that developed within the past 24 hours. There is no reason
>> to become alarmed. When the issue is resolved, I'll post
>> back with a solution.
>>
>> In the mean time, you can try the following:
>>
>> http://www.microsoft.com/downloads/e...displayLang=en

>

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  #5  
Old 08-25-2007, 04:44 PM
grahamilton
 
Posts: n/a
Default Re: My PC is failing WGA when it didn't before!

Me too
Booted up my computer today and got an message about Aero not working, You
may be the victim of software counterfeiting. Vista says my copy is not
genuine.
tried emailing microsoft but also get submission fails with an unexpected
error.



"Johnathan RUss" <JohnathanRUss@discussions.microsoft.com> wrote in message
news:18056F73-1A00-4AA0-BAD0-69E1BACB20C5@microsoft.com...
> Hello.
>
> I installed Vista and Office 2007 on this machine, both of which are
> genuine
> as were bought as gifts by a family member of an employee at Microsoft UK.
> Vista has passed the genuine test before, but failed today. Office passed
> fine today.
>
> Today the test for Vista failed when it never used to, I tried on IE7 and
> Firefox and the alternate method.
>
> I have NOT used the product key more than once and not given it to anyone
> else.
> I did install Vista from the same disc on other computer so I could
> evaluate
> it before switching from a dual boot with XP and only to vista. (two
> computer
> household).
> As I understand is I was allowed to do this for 30 days using the same
> disc
> as long as I did not enter the product key code. If this is the reason I
> am
> happy not to evaule vista on my other pc and reformat the partition and
> just
> leave XP on there, but I was surprised and unhapy to find that installing
> what is pretty much a 30 day free trial on my other pc (using the same
> disc
> but no key) has caused me to lose my genuine status.
>
> Any help appreciated.
>
> I tried to email microsoft but the report submission fails with an
> unexpected error whenever I try it.


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  #6  
Old 08-25-2007, 04:50 PM
grahamilton
 
Posts: n/a
Default Re: My PC is failing WGA when it didn't before!

Did not work;

The validation service is unable to determine whether this copy of Windows
Vista is genuine.
[0xC004C4A5]

Would really like to get this sorted ASAP, just got Bioshock and i cant play
it cause game keeps minimizing when a popup appears telling me about windows
not being genuine.


"Carey Frisch [MVP]" <cnfrisch@nospamgmail.com> wrote in message
news:OUAa0Az5HHA.3916@TK2MSFTNGP02.phx.gbl...
> There seems to be an issue with the Microsoft WGA servers
> that developed within the past 24 hours. There is no reason
> to become alarmed. When the issue is resolved, I'll post
> back with a solution.
>
> In the mean time, you can try the following:
>
> http://www.microsoft.com/downloads/e...displayLang=en
>
> --
> Carey Frisch
> Microsoft MVP
> Windows Shell/User
>
> ----------------------------------------------------------------------
>
> "Johnathan RUss" wrote:
>
> Hello.
>
> I installed Vista and Office 2007 on this machine, both of which are
> genuine
> as were bought as gifts by a family member of an employee at Microsoft UK.
> Vista has passed the genuine test before, but failed today. Office passed
> fine today.
>
> Today the test for Vista failed when it never used to, I tried on IE7 and
> Firefox and the alternate method.
>
> I have NOT used the product key more than once and not given it to anyone
> else.
> I did install Vista from the same disc on other computer so I could
> evaluate
> it before switching from a dual boot with XP and only to vista. (two
> computer
> household).
> As I understand is I was allowed to do this for 30 days using the same
> disc
> as long as I did not enter the product key code. If this is the reason I
> am
> happy not to evaule vista on my other pc and reformat the partition and
> just
> leave XP on there, but I was surprised and unhapy to find that installing
> what is pretty much a 30 day free trial on my other pc (using the same
> disc
> but no key) has caused me to lose my genuine status.
>
> Any help appreciated.
>
> I tried to email microsoft but the report submission fails with an
> unexpected error whenever I try it.
>


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  #7  
Old 08-25-2007, 04:56 PM
ETGwebs
 
Posts: n/a
Default Re: My PC is failing WGA when it didn't before!


Don't be alarmed? HA! a microsoft server goes down and now once validated
Vista instals are deemed counterfiet?!?! This is not acceptable to put the
burden of software piracy on the backs of the legit consumer! I personally
will be seeking legal reprensentation for our company as this is just too
much. I hope all above board consumers will join in the only thing MS
understands. BIG LAWSUITS!
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  #8  
Old 08-25-2007, 05:13 PM
grahamilton
 
Posts: n/a
Default Re: My PC is failing WGA when it didn't before!

OK a friend of mine has just phoned and has the same problem, this seems to
be widespread problem.

"Carey Frisch [MVP]" <cnfrisch@nospamgmail.com> wrote in message
news:OUAa0Az5HHA.3916@TK2MSFTNGP02.phx.gbl...
> There seems to be an issue with the Microsoft WGA servers
> that developed within the past 24 hours. There is no reason
> to become alarmed. When the issue is resolved, I'll post
> back with a solution.
>
> In the mean time, you can try the following:
>
> http://www.microsoft.com/downloads/e...displayLang=en
>
> --
> Carey Frisch
> Microsoft MVP
> Windows Shell/User
>
> ----------------------------------------------------------------------
>
> "Johnathan RUss" wrote:
>
> Hello.
>
> I installed Vista and Office 2007 on this machine, both of which are
> genuine
> as were bought as gifts by a family member of an employee at Microsoft UK.
> Vista has passed the genuine test before, but failed today. Office passed
> fine today.
>
> Today the test for Vista failed when it never used to, I tried on IE7 and
> Firefox and the alternate method.
>
> I have NOT used the product key more than once and not given it to anyone
> else.
> I did install Vista from the same disc on other computer so I could
> evaluate
> it before switching from a dual boot with XP and only to vista. (two
> computer
> household).
> As I understand is I was allowed to do this for 30 days using the same
> disc
> as long as I did not enter the product key code. If this is the reason I
> am
> happy not to evaule vista on my other pc and reformat the partition and
> just
> leave XP on there, but I was surprised and unhapy to find that installing
> what is pretty much a 30 day free trial on my other pc (using the same
> disc
> but no key) has caused me to lose my genuine status.
>
> Any help appreciated.
>
> I tried to email microsoft but the report submission fails with an
> unexpected error whenever I try it.
>


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  #9  
Old 08-25-2007, 05:16 PM
Charlie Tame
 
Posts: n/a
Default Re: My PC is failing WGA when it didn't before!

ETGwebs wrote:
> Don't be alarmed? HA! a microsoft server goes down and now once validated
> Vista instals are deemed counterfiet?!?! This is not acceptable to put the
> burden of software piracy on the backs of the legit consumer! I personally
> will be seeking legal reprensentation for our company as this is just too
> much. I hope all above board consumers will join in the only thing MS
> understands. BIG LAWSUITS!



Well you may not have a choice of OS if your other software isn't
available so there are two issues here.

1. As you mention legal action

2. Advise your software supplier you may need to make other choices in
future so they better start writing for alternative OS.

MS have not just shot themselves in the foot, or both feet, they have
fallen into a meat grinder. This is a pity but they were told of the
dangers. It won't be the law suits, their real problems will start with
customers feet as they start walking elsewhere.
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  #10  
Old 08-25-2007, 06:12 PM
Greg Rozelle
 
Posts: n/a
Default Re: My PC is failing WGA when it didn't before!

On Sat, 25 Aug 2007 17:44:03 +0100, "grahamilton"
<feckoff@craggieisland.net> wrote:

>Me too
>Booted up my computer today and got an message about Aero not working, You
>may be the victim of software counterfeiting. Vista says my copy is not
>genuine.
>tried emailing microsoft but also get submission fails with an unexpected
>error.
>
>
>
>"Johnathan RUss" <JohnathanRUss@discussions.microsoft.com> wrote in message
>news:18056F73-1A00-4AA0-BAD0-69E1BACB20C5@microsoft.com...
>> Hello.
>>
>> I installed Vista and Office 2007 on this machine, both of which are
>> genuine
>> as were bought as gifts by a family member of an employee at Microsoft UK.
>> Vista has passed the genuine test before, but failed today. Office passed
>> fine today.
>>
>> Today the test for Vista failed when it never used to, I tried on IE7 and
>> Firefox and the alternate method.
>>
>> I have NOT used the product key more than once and not given it to anyone
>> else.
>> I did install Vista from the same disc on other computer so I could
>> evaluate
>> it before switching from a dual boot with XP and only to vista. (two
>> computer
>> household).
>> As I understand is I was allowed to do this for 30 days using the same
>> disc
>> as long as I did not enter the product key code. If this is the reason I
>> am
>> happy not to evaule vista on my other pc and reformat the partition and
>> just
>> leave XP on there, but I was surprised and unhapy to find that installing
>> what is pretty much a 30 day free trial on my other pc (using the same
>> disc
>> but no key) has caused me to lose my genuine status.
>>
>> Any help appreciated.
>>
>> I tried to email microsoft but the report submission fails with an
>> unexpected error whenever I try it.



See my other post titled
"WGA temporary fix"


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