help & support

I've some problem in ( Help & support ) missing Icons "windows basic"
"Security and Maintenance " and so on.. and also cannot get help always
giving one lump of letter words . i've tries several method ( Fix Help and
Support.reg ) by Kristan M. Kenney and (helpcontentfix_vista.reg ) from
microsoft
windows premium. and windows repaired ( DVD disk ) but still cannot what
going wrong ......
thank...