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  #1  
Old 06-07-2007, 09:42 PM
Alan
 
Posts: n/a
Default Computer wont shutdown using Vista

My PC wont shutdown, it just goes threw all the steps and then restarts..this
is really annoying the hell out of me, how can i fix this problem?

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  #2  
Old 06-07-2007, 10:00 PM
Richard Urban
 
Posts: n/a
Default Re: Computer wont shutdown using Vista

Go to Computer | Properties | Advanced System Settings | Advanced | Startup
and Recovery

Remove the check from "Automatically Restart"

Now, when your computer crashes during shutdown you will be presented with a
blue screen (BSOD) that will have show a great deal of information. Write
down the information *precisely* as it appears. Then post this information
back here for people to review.

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!

"Alan" <Alan@discussions.microsoft.com> wrote in message
news:C74EBBED-5A94-457D-9AA4-48803DC3B052@microsoft.com...
> My PC wont shutdown, it just goes threw all the steps and then
> restarts..this
> is really annoying the hell out of me, how can i fix this problem?
>


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  #3  
Old 06-08-2007, 06:02 AM
Alan
 
Posts: n/a
Default Re: Computer wont shutdown using Vista

"Richard Urban" wrote:

> Go to Computer | Properties | Advanced System Settings | Advanced | Startup
> and Recovery
>
> Remove the check from "Automatically Restart"
>
> Now, when your computer crashes during shutdown you will be presented with a
> blue screen (BSOD) that will have show a great deal of information. Write
> down the information *precisely* as it appears. Then post this information
> back here for people to review.
>
> --
>
>
> Regards,
>
> Richard Urban
> Microsoft MVP Windows Shell/User
> (For email, remove the obvious from my address)
>
> Quote from George Ankner:
> If you knew as much as you think you know,
> You would realize that you don't know what you thought you knew!
>
> "Alan" <Alan@discussions.microsoft.com> wrote in message
> news:C74EBBED-5A94-457D-9AA4-48803DC3B052@microsoft.com...
> > My PC wont shutdown, it just goes threw all the steps and then
> > restarts..this
> > is really annoying the hell out of me, how can i fix this problem?
> >

>
>




Sorry it took me so long to reply, i did as you said, and nothing came up,
it just restarted again.
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  #4  
Old 06-08-2007, 06:55 AM
Richard Urban
 
Posts: n/a
Default Re: Computer wont shutdown using Vista

Check your bios startup/power settings to see if there is anything there
that would cause a restart.

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!

"Alan" <Alan@discussions.microsoft.com> wrote in message
news:ABDE122C-3A05-42D2-B412-C8B653420793@microsoft.com...
> "Richard Urban" wrote:
>
>> Go to Computer | Properties | Advanced System Settings | Advanced |
>> Startup
>> and Recovery
>>
>> Remove the check from "Automatically Restart"
>>
>> Now, when your computer crashes during shutdown you will be presented
>> with a
>> blue screen (BSOD) that will have show a great deal of information. Write
>> down the information *precisely* as it appears. Then post this
>> information
>> back here for people to review.
>>
>> --
>>
>>
>> Regards,
>>
>> Richard Urban
>> Microsoft MVP Windows Shell/User
>> (For email, remove the obvious from my address)
>>
>> Quote from George Ankner:
>> If you knew as much as you think you know,
>> You would realize that you don't know what you thought you knew!
>>
>> "Alan" <Alan@discussions.microsoft.com> wrote in message
>> news:C74EBBED-5A94-457D-9AA4-48803DC3B052@microsoft.com...
>> > My PC wont shutdown, it just goes threw all the steps and then
>> > restarts..this
>> > is really annoying the hell out of me, how can i fix this problem?
>> >

>>
>>

>
>
>
> Sorry it took me so long to reply, i did as you said, and nothing came up,
> it just restarted again.


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  #5  
Old 06-08-2007, 06:58 AM
Jane C
 
Posts: n/a
Default Re: Computer wont shutdown using Vista

Hello Alan,

Can you check in your BIOS to see if Wake on Lan or anything similar is
enabled?

--
Jane, not plain 64 bit enabled :-)
Batteries not included. Braincell on vacation ;-)
MVP Windows Shell/User

"Alan" <Alan@discussions.microsoft.com> wrote in message
news:ABDE122C-3A05-42D2-B412-C8B653420793@microsoft.com...
> "Richard Urban" wrote:
>
>> Go to Computer | Properties | Advanced System Settings | Advanced |
>> Startup
>> and Recovery
>>
>> Remove the check from "Automatically Restart"
>>
>> Now, when your computer crashes during shutdown you will be presented
>> with a
>> blue screen (BSOD) that will have show a great deal of information. Write
>> down the information *precisely* as it appears. Then post this
>> information
>> back here for people to review.
>>
>> --
>>
>>
>> Regards,
>>
>> Richard Urban
>> Microsoft MVP Windows Shell/User
>> (For email, remove the obvious from my address)
>>
>> Quote from George Ankner:
>> If you knew as much as you think you know,
>> You would realize that you don't know what you thought you knew!
>>
>> "Alan" <Alan@discussions.microsoft.com> wrote in message
>> news:C74EBBED-5A94-457D-9AA4-48803DC3B052@microsoft.com...
>> > My PC wont shutdown, it just goes threw all the steps and then
>> > restarts..this
>> > is really annoying the hell out of me, how can i fix this problem?
>> >

>>
>>

>
>
>
> Sorry it took me so long to reply, i did as you said, and nothing came up,
> it just restarted again.


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  #6  
Old 06-08-2007, 07:09 AM
Alan
 
Posts: n/a
Default Re: Computer wont shutdown using Vista

i checked my bios earlier today, for wake on lan, pci ps2 keyboard etc, and
they are all disabled.

"Jane C" wrote:

> Hello Alan,
>
> Can you check in your BIOS to see if Wake on Lan or anything similar is
> enabled?
>
> --
> Jane, not plain 64 bit enabled :-)
> Batteries not included. Braincell on vacation ;-)
> MVP Windows Shell/User
>
> "Alan" <Alan@discussions.microsoft.com> wrote in message
> news:ABDE122C-3A05-42D2-B412-C8B653420793@microsoft.com...
> > "Richard Urban" wrote:
> >
> >> Go to Computer | Properties | Advanced System Settings | Advanced |
> >> Startup
> >> and Recovery
> >>
> >> Remove the check from "Automatically Restart"
> >>
> >> Now, when your computer crashes during shutdown you will be presented
> >> with a
> >> blue screen (BSOD) that will have show a great deal of information. Write
> >> down the information *precisely* as it appears. Then post this
> >> information
> >> back here for people to review.
> >>
> >> --
> >>
> >>
> >> Regards,
> >>
> >> Richard Urban
> >> Microsoft MVP Windows Shell/User
> >> (For email, remove the obvious from my address)
> >>
> >> Quote from George Ankner:
> >> If you knew as much as you think you know,
> >> You would realize that you don't know what you thought you knew!
> >>
> >> "Alan" <Alan@discussions.microsoft.com> wrote in message
> >> news:C74EBBED-5A94-457D-9AA4-48803DC3B052@microsoft.com...
> >> > My PC wont shutdown, it just goes threw all the steps and then
> >> > restarts..this
> >> > is really annoying the hell out of me, how can i fix this problem?
> >> >
> >>
> >>

> >
> >
> >
> > Sorry it took me so long to reply, i did as you said, and nothing came up,
> > it just restarted again.

>

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  #7  
Old 06-08-2007, 01:45 PM
Richard Urban
 
Posts: n/a
Default Re: Computer wont shutdown using Vista

Once, and only once, I found that a defective reset button on a computer was
stuck in a closed position. This caused the same problem. The only way the
owner could turn off the PC was by cutting the power with the rear switch
after the computer shut down, and before it began to reboot. A new switch
solved the problem.

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!

"Alan" <Alan@discussions.microsoft.com> wrote in message
news:6373BC7D-249C-4A6C-8280-BC43AE2D708D@microsoft.com...
>i checked my bios earlier today, for wake on lan, pci ps2 keyboard etc, and
> they are all disabled.
>
> "Jane C" wrote:
>
>> Hello Alan,
>>
>> Can you check in your BIOS to see if Wake on Lan or anything similar is
>> enabled?
>>
>> --
>> Jane, not plain 64 bit enabled :-)
>> Batteries not included. Braincell on vacation ;-)
>> MVP Windows Shell/User
>>
>> "Alan" <Alan@discussions.microsoft.com> wrote in message
>> news:ABDE122C-3A05-42D2-B412-C8B653420793@microsoft.com...
>> > "Richard Urban" wrote:
>> >
>> >> Go to Computer | Properties | Advanced System Settings | Advanced |
>> >> Startup
>> >> and Recovery
>> >>
>> >> Remove the check from "Automatically Restart"
>> >>
>> >> Now, when your computer crashes during shutdown you will be presented
>> >> with a
>> >> blue screen (BSOD) that will have show a great deal of information.
>> >> Write
>> >> down the information *precisely* as it appears. Then post this
>> >> information
>> >> back here for people to review.
>> >>
>> >> --
>> >>
>> >>
>> >> Regards,
>> >>
>> >> Richard Urban
>> >> Microsoft MVP Windows Shell/User
>> >> (For email, remove the obvious from my address)
>> >>
>> >> Quote from George Ankner:
>> >> If you knew as much as you think you know,
>> >> You would realize that you don't know what you thought you knew!
>> >>
>> >> "Alan" <Alan@discussions.microsoft.com> wrote in message
>> >> news:C74EBBED-5A94-457D-9AA4-48803DC3B052@microsoft.com...
>> >> > My PC wont shutdown, it just goes threw all the steps and then
>> >> > restarts..this
>> >> > is really annoying the hell out of me, how can i fix this problem?
>> >> >
>> >>
>> >>
>> >
>> >
>> >
>> > Sorry it took me so long to reply, i did as you said, and nothing came
>> > up,
>> > it just restarted again.

>>


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  #8  
Old 06-08-2007, 05:11 PM
Alan
 
Posts: n/a
Default Re: Computer wont shutdown using Vista

the physical reset button on the case??? my pc doesnt have one so..
definetely not my problem, just a power button on my case, and its definetely
not sticking.

man im really started to get extremely frustrated with this, i dont know
what to do.

"Richard Urban" wrote:

> Once, and only once, I found that a defective reset button on a computer was
> stuck in a closed position. This caused the same problem. The only way the
> owner could turn off the PC was by cutting the power with the rear switch
> after the computer shut down, and before it began to reboot. A new switch
> solved the problem.
>
> --
>
>
> Regards,
>
> Richard Urban
> Microsoft MVP Windows Shell/User
> (For email, remove the obvious from my address)
>
> Quote from George Ankner:
> If you knew as much as you think you know,
> You would realize that you don't know what you thought you knew!
>
> "Alan" <Alan@discussions.microsoft.com> wrote in message
> news:6373BC7D-249C-4A6C-8280-BC43AE2D708D@microsoft.com...
> >i checked my bios earlier today, for wake on lan, pci ps2 keyboard etc, and
> > they are all disabled.
> >
> > "Jane C" wrote:
> >
> >> Hello Alan,
> >>
> >> Can you check in your BIOS to see if Wake on Lan or anything similar is
> >> enabled?
> >>
> >> --
> >> Jane, not plain 64 bit enabled :-)
> >> Batteries not included. Braincell on vacation ;-)
> >> MVP Windows Shell/User
> >>
> >> "Alan" <Alan@discussions.microsoft.com> wrote in message
> >> news:ABDE122C-3A05-42D2-B412-C8B653420793@microsoft.com...
> >> > "Richard Urban" wrote:
> >> >
> >> >> Go to Computer | Properties | Advanced System Settings | Advanced |
> >> >> Startup
> >> >> and Recovery
> >> >>
> >> >> Remove the check from "Automatically Restart"
> >> >>
> >> >> Now, when your computer crashes during shutdown you will be presented
> >> >> with a
> >> >> blue screen (BSOD) that will have show a great deal of information.
> >> >> Write
> >> >> down the information *precisely* as it appears. Then post this
> >> >> information
> >> >> back here for people to review.
> >> >>
> >> >> --
> >> >>
> >> >>
> >> >> Regards,
> >> >>
> >> >> Richard Urban
> >> >> Microsoft MVP Windows Shell/User
> >> >> (For email, remove the obvious from my address)
> >> >>
> >> >> Quote from George Ankner:
> >> >> If you knew as much as you think you know,
> >> >> You would realize that you don't know what you thought you knew!
> >> >>
> >> >> "Alan" <Alan@discussions.microsoft.com> wrote in message
> >> >> news:C74EBBED-5A94-457D-9AA4-48803DC3B052@microsoft.com...
> >> >> > My PC wont shutdown, it just goes threw all the steps and then
> >> >> > restarts..this
> >> >> > is really annoying the hell out of me, how can i fix this problem?
> >> >> >
> >> >>
> >> >>
> >> >
> >> >
> >> >
> >> > Sorry it took me so long to reply, i did as you said, and nothing came
> >> > up,
> >> > it just restarted again.
> >>

>
>

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  #9  
Old 06-09-2007, 12:47 AM
Alan
 
Posts: n/a
Default RE: Computer wont shutdown using Vista

i really dont know what else to do

ive updated all drivers, uninstalled the ony and only non-working driver, my
network adapter <adapter still works tho?> could the card itself be causing
this problem? i doubt it

tried unplugging all devices from usb etc.

only thing i havent done yet is upgraded my bios...anyone know where else i
might be able to find some help?

besides calling and paying microsoft...
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  #10  
Old 06-09-2007, 12:59 AM
Richard Urban
 
Posts: n/a
Default Re: Computer wont shutdown using Vista

I am serious here. What makes you think it is a operating system/Microsoft
problem?

There could be a shorted semi-conductor in the power supply that is keeping
the computer from totally shutting down. It would be the same as having a
physically stuck "on" switch.

I would take your computer to a qualified technician, one who has the
instruments to test power supplies - or at least one who could substitute in
a P/S of known good quality for testing purposes.



--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)



"Alan" <Alan@discussions.microsoft.com> wrote in message
news:AB6830CA-E5D9-47C2-9845-9294D6089B7E@microsoft.com...
>i really dont know what else to do
>
> ive updated all drivers, uninstalled the ony and only non-working driver,
> my
> network adapter <adapter still works tho?> could the card itself be
> causing
> this problem? i doubt it
>
> tried unplugging all devices from usb etc.
>
> only thing i havent done yet is upgraded my bios...anyone know where else
> i
> might be able to find some help?
>
> besides calling and paying microsoft...


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