64 bit Vista install DVD failure

I Purchase Windows Vista Ultimate retail/box from Zipzoomfly.com.
The 64 bit DVD would not boot, but the 32 bit would. Tried a
different DVD drive with the same results. I want to install the
64 bit version. I contacted Zipzoomfly for a RMA and they said
it was non-returnable. Will Microsoft replace? If so, does
anybody have a phone number or a web link that I can use to
resolve my issue?

Please see the following link:
http://support.microsoft.com/kb/326246
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog...3DB!9709.entry
"River Guy" <notme@worldlinkisp.com> wrote in message
news:%232KUXFjSIHA.988@TK2MSFTNGP04.phx.gbl...
>I Purchase Windows Vista Ultimate retail/box from Zipzoomfly.com.
> The 64 bit DVD would not boot, but the 32 bit would. Tried a
> different DVD drive with the same results. I want to install the
> 64 bit version. I contacted Zipzoomfly for a RMA and they said
> it was non-returnable. Will Microsoft replace? If so, does
> anybody have a phone number or a web link that I can use to
> resolve my issue?
>
>