I have Windows 7 Pro (through MSDNAA), and I'm trying to get Backup and
Restore working. When I try to do a backup, I get "The system cannot
find the file specified. Error code: 0x80070002". I tried doing CHKDSK
on both the FROM drive and the TO drive. I tried changing what I wanted
backed up (tried a completely different folder), and changed the drive I
was backing up to. I ran SFC, and it found no integrity violations. I
tried creating an asr.log file, but the file won't appear. I also took a
look at my ProfileList, and that's fine.
Those are all the ideas I've found around the internet and these
forums. Would anyone have any other idea of what could be wrong, or how
I could go about troubleshooting this?
This is strange. The error code you stated is usually related to an
update error. Here is the procedure how to fix that ( 'How to Fix the
0x80070002 Windows Update Error: A Simpler and Easier Way to Fix the
Problem'
(http://www.brighthub.com/computing/w...cles/9194.aspx)
) - but I am not 100% sure whether that applies to your case. Maybe you
made a typo with the error code?
I just double checked, I got the code correct. I don't think clearing
out the Software Distribution folder would affect this, as Backup and
Restore shouldn't be touching Windows Updates at all, partial or
otherwise.
Rather, I think 0x80070002 is a very general code that just means what
ever process or program thew it couldn't find a file it needed. In the
case of Windows Update, an update file it thought it had isn't in the
folder, so clearing out the list of downloaded files will force it to
re-download. In the case of Backup and Restore, I don't know what file
is being searched for but not found.
I'll go ahead and follow the instructions on that site, and if it does
anything, I'll post back here.
Oh, and I forgot to mention that Event Viewer doesn't give any extra
information: "Event 4104, Windows Backup", "The backup was not
successful. The error is: The system cannot find the file specified.
(0x80070002)."
I tried changing the backup settings to let Windows choose, and I got a
different error when I tried to back up:
Code:
--------------------
[Window Title]
Windows Backup: Troubleshooting Options
[Main Instruction]
Check your backup
[Content]
A shadow copy could not be created. Please check "VSS" and "SPP" application event logs for more information.
Details: The writer experienced a non-transient error. If the backup process is retried, the error is likely to reoccur.
[^] Hide Details [Try to run backup again] [Change backup settings] [Cancel]
Code:
--------------------
Log Name: Application
Source: VSS
Date: 10/23/2009 12:21:43 PM
Event ID: 8193
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Paul-Desk-Win
Description:
Volume Shadow Copy Service error: Unexpected error calling routine IVssAsrWriterBackup::GetAsrMetadata. hr = 0x80042416, System partition (partition marked "active") is hidden or contains an unrecognized file system. Backup does not support this configuration.
.
Operation:
PrepareForBackup event
Context:
Execution Context: ASR Writer
Execution Context: Writer
Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Name: ASR Writer
Writer Instance ID: {70eb8e12-dd21-4b09-8114-c9401ffcf498}
Error-specific details:
ASR Writer: System partition (partition marked "active") is hidden or contains an unrecognized file system. Backup does not support this configuration. (0x80042416)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="VSS" />
<EventID Qualifiers="0">8193</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-10-23T16:21:43.000000000Z" />
<EventRecordID>2207</EventRecordID>
<Channel>Application</Channel>
<Computer>Paul-Desk-Win</Computer>
<Security />
</System>
<EventData>
<Data>IVssAsrWriterBackup::GetAsrMetadata</Data>
<Data>0x80042416, System partition (partition marked "active") is hidden or contains an unrecognized file system. Backup does not support this configuration.
</Data>
<Data>
Operation:
PrepareForBackup event
Context:
Execution Context: ASR Writer
Execution Context: Writer
Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Name: ASR Writer
Writer Instance ID: {70eb8e12-dd21-4b09-8114-c9401ffcf498}
Error-specific details:
ASR Writer: System partition (partition marked "active") is hidden or contains an unrecognized file system. Backup does not support this configuration. (0x80042416)</Data>
<Binary>2D20436F64653A2057525441535257433030303030 3439312D2043616C6C3A205752544153525743303030303033 36362D205049443A202030303030343032382D205449443A20 2030303030333934382D20434D443A2020433A5C57696E646F 77735C73797374656D33325C76737376632E6578652020202D 20557365723A204E616D653A204E5420415554484F52495459 5C53595354454D2C205349443A532D312D352D313820</Binary>
</EventData>
</Event>
--------------------
Code:
--------------------
Log Name: Application
Source: SPP
Date: 10/23/2009 12:21:44 PM
Event ID: 16387
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Paul-Desk-Win
Description:
Shadow copy creation failed because of error reported by ASR Writer. More info: System partition (partition marked "active") is hidden or contains an unrecognized file system. Backup does not support this configuration. (0x80042416).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="SPP" />
<EventID Qualifiers="0">16387</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-10-23T16:21:44.000000000Z" />
<EventRecordID>2209</EventRecordID>
<Channel>Application</Channel>
<Computer>Paul-Desk-Win</Computer>
<Security />
</System>
<EventData>
<Data>ASR Writer</Data>
<Data>System partition (partition marked "active") is hidden or contains an unrecognized file system. Backup does not support this configuration. (0x80042416)</Data>
<Binary>01000000150F0000040F00000000000042BEB7C511 CAC619E59C92030000000000000000</Binary>
</EventData>
</Event>
--------------------
I have a few HDDs in my computer, and I dual boot Ubuntu Linux and
Windows 7. In Windows, I use Ext2Fsd to mount and read the EXT
partitions. I tried disabling Ext2Fsd, but that didn't help with the
backup. Disk Management shows that my EXT2 data drive has an Active,
Primary Partition. Maybe Backup and Restore is looking at that during
backup, or more specifically VSS/ASR Writer is, and it just can't handle
it.
Hmm, I'm going to try shutting down and unplugging that disk.
Somewhere in the Macrium forums are some ways of dealing with VSS problems,
including a registry entry left over by ShadowProtect (I had run the trial
version), which messes with VSS. They may apply or be useful for you as
well. I'll look for links. Be right back.
No real luck. Got to Macrium & find their forums, and search for this:
Backup aborted! - Failed To Create Volume Snapshot. Result Code: 0x8004230f
I'm just guessing (hoping) that the info might help you.
On Fri, 23 Oct 2009 22:13:18 +0530, pgn674 wrote:
> I tried changing the backup settings to let Windows choose, and I got a
> different error when I tried to back up:
> Code:
> --------------------
> [Window Title]
> Windows Backup: Troubleshooting Options
>
> [Main Instruction]
> Check your backup
>
> [Content]
> A shadow copy could not be created. Please check "VSS" and "SPP" application event logs for more information.
> Details: The writer experienced a non-transient error. If the backup process is retried, the error is likely to reoccur.
>
To be clear: I know your problem isn't with Macrium, but these items deal
with VSS problems, and the answers might relate to what you're experiencing
(any port in a storm, etc.)
On Fri, 23 Oct 2009 14:55:57 -0700, Gene E. Bloch wrote:
> Somewhere in the Macrium forums are some ways of dealing with VSS problems,
> including a registry entry left over by ShadowProtect (I had run the trial
> version), which messes with VSS. They may apply or be useful for you as
> well. I'll look for links. Be right back.
>
> No real luck. Got to Macrium & find their forums, and search for this:
>
> Backup aborted! - Failed To Create Volume Snapshot. Result Code: 0x8004230f
>
> Probably the hex error code will be enough.
>
> Also see this, about the ShadowProtect problem:
> http://www.macrium.com/blog/2009/08/...x8004230f.aspx
>
> Shortened to http://preview.tinyurl.com/ylf8s5a
>
> I'm just guessing (hoping) that the info might help you.
>
>
> On Fri, 23 Oct 2009 22:13:18 +0530, pgn674 wrote:
>
>> I tried changing the backup settings to let Windows choose, and I got a
>> different error when I tried to back up:
>> Code:
>> --------------------
>> [Window Title]
>> Windows Backup: Troubleshooting Options
>>
>> [Main Instruction]
>> Check your backup
>>
>> [Content]
>> A shadow copy could not be created. Please check "VSS" and "SPP" application event logs for more information.
>> Details: The writer experienced a non-transient error. If the backup process is retried, the error is likely to reoccur.
>>
>
> <SNIP>
0x80070002 Durring Backup 
Linear Mode
