Vista Does not recognize my RAM or Processor

I got a VAIO laptop VGN SZ-440N with windows vista Business. When I started
the computer for the first time, I went to the control panel > system and it
listed my amount of ram and my processor. Since then, I've done alot of
deleting/installing.
I've also installed 1 gb more of memory (totaling 2gb). Now (in control
panel > system) it reads "Processor: Not Available" and
"Memory (RAM): Not Available"

I took out the extra GB of memory, reset the bios to defaults, then booted
up again, but it still says "not available"

Sony support said to do a full system restore, which seems crazy since its
working fine, and they have no idea why this is occuring.

Anyone have a fix or suggestion?

Normally to find out your CPU and Ram you right-click My Computer and select
Properties. General should be there, and things stated.

"CptnNemo" wrote:

> I got a VAIO laptop VGN SZ-440N with windows vista Business. When I started
> the computer for the first time, I went to the control panel > system and it
> listed my amount of ram and my processor. Since then, I've done alot of
> deleting/installing.
> I've also installed 1 gb more of memory (totaling 2gb). Now (in control
> panel > system) it reads "Processor: Not Available" and
> "Memory (RAM): Not Available"
>
> I took out the extra GB of memory, reset the bios to defaults, then booted
> up again, but it still says "not available"
>
> Sony support said to do a full system restore, which seems crazy since its
> working fine, and they have no idea why this is occuring.
>
> Anyone have a fix or suggestion?
>

Well this is vista, and I have Aero running, so it doesn't work like it would
on XP.

When I click on "my computer" in windows explorer, it opens up the
properties (same window as control panel > system), and it says PROCESSOR:
UNAVAILABLE, RAM: UNAVAILIBLE.

That's my poit, it doesn't show those stated things.

"Mick Murphy" wrote:

> Normally to find out your CPU and Ram you right-click My Computer and select
> Properties. General should be there, and things stated.
>
> "CptnNemo" wrote:
>
> > I got a VAIO laptop VGN SZ-440N with windows vista Business. When I started
> > the computer for the first time, I went to the control panel > system and it
> > listed my amount of ram and my processor. Since then, I've done alot of
> > deleting/installing.
> > I've also installed 1 gb more of memory (totaling 2gb). Now (in control
> > panel > system) it reads "Processor: Not Available" and
> > "Memory (RAM): Not Available"
> >
> > I took out the extra GB of memory, reset the bios to defaults, then booted
> > up again, but it still says "not available"
> >
> > Sony support said to do a full system restore, which seems crazy since its
> > working fine, and they have no idea why this is occuring.
> >
> > Anyone have a fix or suggestion?
> >

You might try running sfc /scannow to see if it picks up any corrupted
files. What programs have you installed that report the same information?

"CptnNemo" <CptnNemo@discussions.microsoft.com> wrote in message
news:E7F61DB0-A515-47C5-AB2D-9F6DBD5B4AE6@microsoft.com...
> Well this is vista, and I have Aero running, so it doesn't work like it
> would
> on XP.
>
> When I click on "my computer" in windows explorer, it opens up the
> properties (same window as control panel > system), and it says PROCESSOR:
> UNAVAILABLE, RAM: UNAVAILIBLE.
>
> That's my poit, it doesn't show those stated things.
>
> "Mick Murphy" wrote:
>
>> Normally to find out your CPU and Ram you right-click My Computer and
>> select
>> Properties. General should be there, and things stated.
>>
>> "CptnNemo" wrote:
>>
>> > I got a VAIO laptop VGN SZ-440N with windows vista Business. When I
>> > started
>> > the computer for the first time, I went to the control panel > system
>> > and it
>> > listed my amount of ram and my processor. Since then, I've done alot of
>> > deleting/installing.
>> > I've also installed 1 gb more of memory (totaling 2gb). Now (in control
>> > panel > system) it reads "Processor: Not Available" and
>> > "Memory (RAM): Not Available"
>> >
>> > I took out the extra GB of memory, reset the bios to defaults, then
>> > booted
>> > up again, but it still says "not available"
>> >
>> > Sony support said to do a full system restore, which seems crazy since
>> > its
>> > working fine, and they have no idea why this is occuring.
>> >
>> > Anyone have a fix or suggestion?
>> >

I have no installed anything that reads the same information...both the bios
and the task manager seem to indicate the proper amount of ram, and the
proper processor, when possible.

I did attempt to update some of the software and drivers. Sony's website,
after choosing the correct model, will allow me to download the software. But
when I try to install it simply says "Software not for use with this model".


"CptnNemo" wrote:

> I got a VAIO laptop VGN SZ-440N with windows vista Business. When I started
> the computer for the first time, I went to the control panel > system and it
> listed my amount of ram and my processor. Since then, I've done alot of
> deleting/installing.
> I've also installed 1 gb more of memory (totaling 2gb). Now (in control
> panel > system) it reads "Processor: Not Available" and
> "Memory (RAM): Not Available"
>
> I took out the extra GB of memory, reset the bios to defaults, then booted
> up again, but it still says "not available"
>
> Sony support said to do a full system restore, which seems crazy since its
> working fine, and they have no idea why this is occuring.
>
> Anyone have a fix or suggestion?
>

Try running sfc. The error message may not be correct, it may mean that it
isn't Vista compatible.

"CptnNemo" <CptnNemo@discussions.microsoft.com> wrote in message
news:BEE798E0-913F-42E8-9440-C7A555FEC82D@microsoft.com...
>I have no installed anything that reads the same information...both the
>bios
> and the task manager seem to indicate the proper amount of ram, and the
> proper processor, when possible.
>
> I did attempt to update some of the software and drivers. Sony's website,
> after choosing the correct model, will allow me to download the software.
> But
> when I try to install it simply says "Software not for use with this
> model".
>
>
> "CptnNemo" wrote:
>
>> I got a VAIO laptop VGN SZ-440N with windows vista Business. When I
>> started
>> the computer for the first time, I went to the control panel > system and
>> it
>> listed my amount of ram and my processor. Since then, I've done alot of
>> deleting/installing.
>> I've also installed 1 gb more of memory (totaling 2gb). Now (in control
>> panel > system) it reads "Processor: Not Available" and
>> "Memory (RAM): Not Available"
>>
>> I took out the extra GB of memory, reset the bios to defaults, then
>> booted
>> up again, but it still says "not available"
>>
>> Sony support said to do a full system restore, which seems crazy since
>> its
>> working fine, and they have no idea why this is occuring.
>>
>> Anyone have a fix or suggestion?
>>

Hey CptnNemo... Have you ever received a solution to this problem? I have
the same symptoms... When I go to computer properties the processor is
showing "Not Available" and the memory is showing "Not Available".
--
Thanks -Norm


"CptnNemo" wrote:

> I got a VAIO laptop VGN SZ-440N with windows vista Business. When I started
> the computer for the first time, I went to the control panel > system and it
> listed my amount of ram and my processor. Since then, I've done alot of
> deleting/installing.
> I've also installed 1 gb more of memory (totaling 2gb). Now (in control
> panel > system) it reads "Processor: Not Available" and
> "Memory (RAM): Not Available"
>
> I took out the extra GB of memory, reset the bios to defaults, then booted
> up again, but it still says "not available"
>
> Sony support said to do a full system restore, which seems crazy since its
> working fine, and they have no idea why this is occuring.
>
> Anyone have a fix or suggestion?
>