Vista (Business) hangs Wanting to have (non-existent) Norton/Symantec produvts removed

Tried to upgrade Win XP Pro system to Vista Business

Install stopped
Vista claims that Symantec/Norton products need to be removed

Although System came with Norton
Norton was removed at that time and Non Symantec product has been used since
There is NO TRACE of anything Norton or Symantec on the hard drive or the
Registry
EXCEPT for some references such as
"legacy navapspc" (which has a key referenced Norton Anti-Virus)

This key cannot be deleted
An error occurs when attempted



How do I get around this problerm ?

Get a copy of the uninstaller/cleanup utility for your version of
Norton/Symantec from their web site and run it to clean up any leftover
messes.

--
Richard G. Harper [MVP Shell/User] rgharper@gmail.com
* NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
* PLEASE post all messages and replies in the newsgroups
* The Website - http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


"D.A. Tsenuf" <DA@Tsenuf.com> wrote in message
news:%23yX8XdbvHHA.4992@TK2MSFTNGP04.phx.gbl...
> Tried to upgrade Win XP Pro system to Vista Business
>
> Install stopped
> Vista claims that Symantec/Norton products need to be removed
>
> Although System came with Norton
> Norton was removed at that time and Non Symantec product has been used
> since
> There is NO TRACE of anything Norton or Symantec on the hard drive or the
> Registry
> EXCEPT for some references such as
> "legacy navapspc" (which has a key referenced Norton Anti-Virus)
>
> This key cannot be deleted
> An error occurs when attempted
>
>
>
> How do I get around this problerm ?
>

Hi,

Symclean for removing the leftover bits of Symantec software:
http://service4.symantec.com/SUPPORT...01101612274407

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"D.A. Tsenuf" <DA@Tsenuf.com> wrote in message
news:%23yX8XdbvHHA.4992@TK2MSFTNGP04.phx.gbl...
> Tried to upgrade Win XP Pro system to Vista Business
>
> Install stopped
> Vista claims that Symantec/Norton products need to be removed
>
> Although System came with Norton
> Norton was removed at that time and Non Symantec product has been used
> since
> There is NO TRACE of anything Norton or Symantec on the hard drive or the
> Registry
> EXCEPT for some references such as
> "legacy navapspc" (which has a key referenced Norton Anti-Virus)
>
> This key cannot be deleted
> An error occurs when attempted
>
>
>
> How do I get around this problerm ?
>

I ran that before I even came on this group
It stated that my system was clean


That fact that you need to run a cleaner to clean up after Norton products,
a problem that they have NOT solved in 20 years, is a prime reason for my
not using ANY of their products if I can help it



"Rick Rogers" <rick@mvps.org> wrote in message
news:eQayFsjvHHA.4540@TK2MSFTNGP05.phx.gbl...
> Hi,
>
> Symclean for removing the leftover bits of Symantec software:
> http://service4.symantec.com/SUPPORT...01101612274407
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "D.A. Tsenuf" <DA@Tsenuf.com> wrote in message
> news:%23yX8XdbvHHA.4992@TK2MSFTNGP04.phx.gbl...
>> Tried to upgrade Win XP Pro system to Vista Business
>>
>> Install stopped
>> Vista claims that Symantec/Norton products need to be removed
>>
>> Although System came with Norton
>> Norton was removed at that time and Non Symantec product has been used
>> since
>> There is NO TRACE of anything Norton or Symantec on the hard drive or the
>> Registry
>> EXCEPT for some references such as
>> "legacy navapspc" (which has a key referenced Norton Anti-Virus)
>>
>> This key cannot be deleted
>> An error occurs when attempted
>>
>>
>>
>> How do I get around this problerm ?
>>
>

Still trying to figure out why VISTA thinks I've got Norton/Symantec on my
system




"D.A. Tsenuf" <DA@Tsenuf.com> wrote in message
news:%23l3u80nvHHA.4796@TK2MSFTNGP04.phx.gbl...
>
>
> I ran that before I even came on this group
> It stated that my system was clean
>
>
> That fact that you need to run a cleaner to clean up after Norton
> products, a problem that they have NOT solved in 20 years, is a prime
> reason for my not using ANY of their products if I can help it
>
>
>
> "Rick Rogers" <rick@mvps.org> wrote in message
> news:eQayFsjvHHA.4540@TK2MSFTNGP05.phx.gbl...
>> Hi,
>>
>> Symclean for removing the leftover bits of Symantec software:
>> http://service4.symantec.com/SUPPORT...01101612274407
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "D.A. Tsenuf" <DA@Tsenuf.com> wrote in message
>> news:%23yX8XdbvHHA.4992@TK2MSFTNGP04.phx.gbl...
>>> Tried to upgrade Win XP Pro system to Vista Business
>>>
>>> Install stopped
>>> Vista claims that Symantec/Norton products need to be removed
>>>
>>> Although System came with Norton
>>> Norton was removed at that time and Non Symantec product has been used
>>> since
>>> There is NO TRACE of anything Norton or Symantec on the hard drive or
>>> the Registry
>>> EXCEPT for some references such as
>>> "legacy navapspc" (which has a key referenced Norton Anti-Virus)
>>>
>>> This key cannot be deleted
>>> An error occurs when attempted
>>>
>>>
>>>
>>> How do I get around this problerm ?
>>>
>>
>
>