Problem upgrading 32 bit vista home premium to 64 bit

When I put the 64 bit install disk in, it goes through the usual install
process. I entered the product key from my 32 bit box, and continued. The
install then fails as it says it cannot find an authorised disk to install on.
My 32 bit Vista is fully activated, so I am not sure how to get around this.

You say that you are upgrading.

You can't upgrade 32bit to 64bit.
It has to be a clean install.

"CrystinJoni" wrote:

> When I put the 64 bit install disk in, it goes through the usual install
> process. I entered the product key from my 32 bit box, and continued. The
> install then fails as it says it cannot find an authorised disk to install on.
> My 32 bit Vista is fully activated, so I am not sure how to get around this.

Sorry Mick

I was trying the clean install. It is when I have to choose the disk for
installation that the problem occurs. It will not proceed as it cannot find
an authorised disk. I am experienced at installing windows, and this is the
first time I have experienced this.

Best Regards
Crystin

"Mick Murphy" wrote:

> You say that you are upgrading.
>
> You can't upgrade 32bit to 64bit.
> It has to be a clean install.
>
> "CrystinJoni" wrote:
>
> > When I put the 64 bit install disk in, it goes through the usual install
> > process. I entered the product key from my 32 bit box, and continued. The
> > install then fails as it says it cannot find an authorised disk to install on.
> > My 32 bit Vista is fully activated, so I am not sure how to get around this.

AND - you need a product key specific for 64 bit version.

"Mick Murphy" <MickMurphy@discussions.microsoft.com> wrote in message
newsF317C20-E312-44DC-A875-FA0A1AF7A927@microsoft.com...
> You say that you are upgrading.
>
> You can't upgrade 32bit to 64bit.
> It has to be a clean install.
>
> "CrystinJoni" wrote:
>
>> When I put the 64 bit install disk in, it goes through the usual install
>> process. I entered the product key from my 32 bit box, and continued.
>> The
>> install then fails as it says it cannot find an authorised disk to
>> install on.
>> My 32 bit Vista is fully activated, so I am not sure how to get around
>> this.

I did wonder about that. The disk I am using came from microsoft to upgrade
my 32 bit vista home premium to 64 bit, as per the pages about the 64 bit
vista on the Micorosft site. No key was sent with it - so I assume it is not
required. if if is, how do I get it?

"AJR" wrote:

> AND - you need a product key specific for 64 bit version.
>
> "Mick Murphy" <MickMurphy@discussions.microsoft.com> wrote in message
> newsF317C20-E312-44DC-A875-FA0A1AF7A927@microsoft.com...
> > You say that you are upgrading.
> >
> > You can't upgrade 32bit to 64bit.
> > It has to be a clean install.
> >
> > "CrystinJoni" wrote:
> >
> >> When I put the 64 bit install disk in, it goes through the usual install
> >> process. I entered the product key from my 32 bit box, and continued.
> >> The
> >> install then fails as it says it cannot find an authorised disk to
> >> install on.
> >> My 32 bit Vista is fully activated, so I am not sure how to get around
> >> this.
>
>
>

IF you have the right product key, and want
to change it, you have to set the partition active.

There's stuff on Google that tells you how.

--
Curt


"AJR" <ajrjdr@comcast.net> wrote in message
news:unsPcEJVIHA.6092@TK2MSFTNGP06.phx.gbl...
> AND - you need a product key specific for 64 bit version.
>
> "Mick Murphy" <MickMurphy@discussions.microsoft.com> wrote in message
> newsF317C20-E312-44DC-A875-FA0A1AF7A927@microsoft.com...
>> You say that you are upgrading.
>>
>> You can't upgrade 32bit to 64bit.
>> It has to be a clean install.
>>
>> "CrystinJoni" wrote:
>>
>>> When I put the 64 bit install disk in, it goes through the usual install
>>> process. I entered the product key from my 32 bit box, and continued.
>>> The
>>> install then fails as it says it cannot find an authorised disk to
>>> install on.
>>> My 32 bit Vista is fully activated, so I am not sure how to get around
>>> this.
>
>

Hi Curt

The disk is already active. The exact message is:-
"To use the product key that you have entered, start the installation on a
computer that is running a genuine version of Windows"

Disk 1 has a genuine version of Vista Home Premium on it, and is an EIDE disk

Clean install is the only option given during installation, upgrade is
greyed out. I always do a clean installation anyway.

Best Regards
Crystin

"Curt" wrote:

> IF you have the right product key, and want
> to change it, you have to set the partition active.
>
> There's stuff on Google that tells you how.
>
> --
> Curt
>
>
> "AJR" <ajrjdr@comcast.net> wrote in message
> news:unsPcEJVIHA.6092@TK2MSFTNGP06.phx.gbl...
> > AND - you need a product key specific for 64 bit version.
> >
> > "Mick Murphy" <MickMurphy@discussions.microsoft.com> wrote in message
> > newsF317C20-E312-44DC-A875-FA0A1AF7A927@microsoft.com...
> >> You say that you are upgrading.
> >>
> >> You can't upgrade 32bit to 64bit.
> >> It has to be a clean install.
> >>
> >> "CrystinJoni" wrote:
> >>
> >>> When I put the 64 bit install disk in, it goes through the usual install
> >>> process. I entered the product key from my 32 bit box, and continued.
> >>> The
> >>> install then fails as it says it cannot find an authorised disk to
> >>> install on.
> >>> My 32 bit Vista is fully activated, so I am not sure how to get around
> >>> this.
> >
> >
>

Hi Guys

The actual message is :-
To use the product key you entered, start the installation on a computer
that is running a genuine version of Windows.

Disk 1 is an EIDE disk with a genuine verison of Windows Vista Home Premium

Bestest wishes
Crystin

"Curt" wrote:

> IF you have the right product key, and want
> to change it, you have to set the partition active.
>
> There's stuff on Google that tells you how.
>
> --
> Curt
>
>
> "AJR" <ajrjdr@comcast.net> wrote in message
> news:unsPcEJVIHA.6092@TK2MSFTNGP06.phx.gbl...
> > AND - you need a product key specific for 64 bit version.
> >
> > "Mick Murphy" <MickMurphy@discussions.microsoft.com> wrote in message
> > newsF317C20-E312-44DC-A875-FA0A1AF7A927@microsoft.com...
> >> You say that you are upgrading.
> >>
> >> You can't upgrade 32bit to 64bit.
> >> It has to be a clean install.
> >>
> >> "CrystinJoni" wrote:
> >>
> >>> When I put the 64 bit install disk in, it goes through the usual install
> >>> process. I entered the product key from my 32 bit box, and continued.
> >>> The
> >>> install then fails as it says it cannot find an authorised disk to
> >>> install on.
> >>> My 32 bit Vista is fully activated, so I am not sure how to get around
> >>> this.
> >
> >
>

Hi Guys

The actual message is :-
To use the product key you entered, start the installation on a computer
that is running a genuine version of Windows.

Disk 1 is an EIDE disk with a genuine verison of Windows Vista Home Premium

Bestest wishes
Crystin


"Curt" wrote:

> IF you have the right product key, and want
> to change it, you have to set the partition active.
>
> There's stuff on Google that tells you how.
>
> --
> Curt
>
>
> "AJR" <ajrjdr@comcast.net> wrote in message
> news:unsPcEJVIHA.6092@TK2MSFTNGP06.phx.gbl...
> > AND - you need a product key specific for 64 bit version.
> >
> > "Mick Murphy" <MickMurphy@discussions.microsoft.com> wrote in message
> > newsF317C20-E312-44DC-A875-FA0A1AF7A927@microsoft.com...
> >> You say that you are upgrading.
> >>
> >> You can't upgrade 32bit to 64bit.
> >> It has to be a clean install.
> >>
> >> "CrystinJoni" wrote:
> >>
> >>> When I put the 64 bit install disk in, it goes through the usual install
> >>> process. I entered the product key from my 32 bit box, and continued.
> >>> The
> >>> install then fails as it says it cannot find an authorised disk to
> >>> install on.
> >>> My 32 bit Vista is fully activated, so I am not sure how to get around
> >>> this.
> >
> >
>

Your product key is an upgrade key, not a clean-install key. It may not be
used for the purpose you're attempting to use it for.

--
Richard G. Harper [MVP Shell/User] rgharper@gmail.com
* NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
* PLEASE post all messages and replies in the newsgroups
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"CrystinJoni" <CrystinJoni@discussions.microsoft.com> wrote in message
news:11A4B7FB-096C-4021-BE46-25B268A976A5@microsoft.com...
> Hi Guys
>
> The actual message is :-
> To use the product key you entered, start the installation on a computer
> that is running a genuine version of Windows.