I have Windows Vista and I installed Adobe Photoshop 6 and Adobe Premiere 4,
and though they both "successfully" installed, neither will open correctly.
Photoshop simply won't open, and Premiere opens, but once it starts to load
the file WAV_WARP.AEX, it freezes. These are the problem reports for Premiere:
PROGRAM COMPATIBILITY
Problem signature
Problem Event Name: PCA2
Problem Signature 01: Adobe Premiere Elements.exe
Problem Signature 02: 4.0.0.0
Problem Signature 03: unknown
Problem Signature 04: unknown
Problem Signature 05: 诲眐 貁眒陦眒甉��Ȇ
Problem Signature 06: 200
Problem Signature 07: -1
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Files that help describe the problem
appcompat.txt
TabC245.tmp
STOPPED RESPONDING
Description
A problem caused this program to stop interacting with Windows.
Problem signature
Problem Event Name: AppHangB1
Application Name: Adobe Premiere Elements.exe
Application Version: 4.0.0.0
Application Timestamp: 46df9114
Hang Signature: d0d4
Hang Type: 2049
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Hang Signature 1: f1cdaee1dfe7ee1da54eeb55ae8c5e95
Additional Hang Signature 2: b2c9
Additional Hang Signature 3: 7e21b9b6f2bfa4d4df829e41b7b8d54e
Additional Hang Signature 4: 3ef9
Additional Hang Signature 5: 37e26202a2f6bce4c5c7fb6601ed4a47
Additional Hang Signature 6: 84f8
Additional Hang Signature 7: 2c598c0bdf6582d5dd62e32acbd98c8b
Say how so that other people looking in here who might have the same problem
can benefit from the pain you have been through.
Siv
"sputtermutter" <sputtermutter@discussions.microsoft.com> wrote in message
news:64AD177B-2C17-4520-920E-50C81E9DD0D8@microsoft.com...
> Solved it myself.
If PHOTOSHOP and PREMIERE won't open after install:
1. Go to adobe.com,
2. Select DOWNLOADS and then select UPDATES in the drop menu
3. Choose Acrobat-Windows in the product menu
4. Go down to VERSION 8.1 and select:
"Adobe Acrobat 8 Licensing Service Update (Windows Vista Only)"
5. Read the instructions at the bottom of the page before downloading.