Premium to Ultimate Upgrade problem

So, I've been trying to find a good explanation, but everything I've
found says I shouldn't be having a problem.

I bought a new computer with Premium x64. Awhile back I had been able
to purchase a copy of Ultimate from the Microsoft Employee Store through
my employer.

After getting the computer cleaned of bloatware and installed with my
copies of Office and other programs, I realized Premium didn't have
remote access enabled, so I tossed the Ultimate disc in.

I did this while in Windows, not on boot. As others have had problems
with, the upgrade option is disabled.

Am I missing something to be able to do the upgrade?


--
Volksmarch

Volksmarch wrote:

>
> So, I've been trying to find a good explanation, but everything I've
> found says I shouldn't be having a problem.
>
> I bought a new computer with Premium x64. Awhile back I had been able
> to purchase a copy of Ultimate from the Microsoft Employee Store through
> my employer.
>
> After getting the computer cleaned of bloatware and installed with my
> copies of Office and other programs, I realized Premium didn't have
> remote access enabled, so I tossed the Ultimate disc in.
>
> I did this while in Windows, not on boot. As others have had problems
> with, the upgrade option is disabled.
>
> Am I missing something to be able to do the upgrade?
>
>

It sounds like you are trying to upgrade a 64-bit operating system with a
32-bit operating system. This isn't possible. You'll need to do a clean
install.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

If you installed SP1 on your computer and your Vista Ultimate disc
does not include SP1, you'll need to uninstall SP1 before you can upgrade.

--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows Vista Enthusiast

---------------------------------------------------------------

"Volksmarch" <guest@unknown-email.com> wrote in message news:8c3a41d2be6d86fed7df8cb9afff83ee@nntp-gateway.com...

So, I've been trying to find a good explanation, but everything I've
found says I shouldn't be having a problem.

I bought a new computer with Premium x64. Awhile back I had been able
to purchase a copy of Ultimate from the Microsoft Employee Store through
my employer.

After getting the computer cleaned of bloatware and installed with my
copies of Office and other programs, I realized Premium didn't have
remote access enabled, so I tossed the Ultimate disc in.

I did this while in Windows, not on boot. As others have had problems
with, the upgrade option is disabled.

Am I missing something to be able to do the upgrade?


--
Volksmarch

I'm going from 64 bit to 64 bit, no problem there. I'll remove SP1
tonight and give it a try.


--
Volksmarch

To close this out... I had to do a fresh install because the shipped
version included SP1, so there was no way for me to roll it back. I
guess that's the price I pay for waiting so long from getting the Vista
discs to actually install them.


--
Volksmarch