KB937287 keeps showing up on my 64-bit Vista UE.

Hello!

Is anyone else having problems installing this speific KB937287 update?
I am unable to get it to stop showing up in my 64-bit Vista UE's Windows
Update even though it was a success. All other today's updates were fine
except one (KB937287 failed) and then rebooted, but now KB937287 keeps
showing up even after successful installs.

Someone else noticed this too:
http://www.dslreports.com/forum/r19981754- ...

Thank you in advance.
--
Phillip Pi
Senior Software Quality Assurance Analyst
ISP/Symantec Online Services, Consumer Business Unit
Symantec Corporation
www.symantec.com
-----------------------------------------------------
Email: phillip_pi@symantec.comSYMC (remove SYMC to reply by e-mail)
-----------------------------------------------------
Please do NOT e-mail me for technical support. DISCLAIMER: The views
expressed in this posting are mine, and do not necessarily reflect the
views of my employer. Thank you.

Yep, I'm also using Vista Ultimate 64 and I'm seeing the same. After
supposedly installing it 3 times I've simply hidden the update.
Hardly satisfactory but gets rid of the annoyance.

Regards

AlanC

On 12 Feb, 20:31, Phillip Pi <phillip...@symantec.comSYMC> wrote:
> Hello!
>
> Is anyone else having problems installing this speific KB937287 update?
> I am unable to get it to stop showing up in my 64-bit Vista UE's Windows
> Update even though it was a success. All other today's updates were fine
> except one (KB937287 failed) and then rebooted, but now KB937287 keeps
> showing up even after successful installs.
>
> Someone else noticed this too:http://www.dslreports.com/forum/r19981754-...
>
> Thank you in advance.
> --
> Phillip Pi
> Senior Software Quality Assurance Analyst
> ISP/Symantec Online Services, Consumer Business Unit
> Symantec Corporationwww.symantec.com
> -----------------------------------------------------
> Email: phillip...@symantec.comSYMC (remove SYMC to reply by e-mail)
> -----------------------------------------------------
> Please do NOT e-mail me for technical support. DISCLAIMER: The views
> expressed in this posting are mine, and do not necessarily reflect the
> views of my employer. Thank you.

Rightclick the Command Prompt, and click 'run as administrator' at the
prompt type:

systeminfo

Is it reported as installed? If so, you can do a custom install after
turning off automatic update, and tell it to 'not ask' again.

--
Was this helpful? Then click the Ratings button. Voting helps the web
interface.
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Mark L. Ferguson

..
"Phillip Pi" <phillip_pi@symantec.comSYMC> wrote in message
news:ef9WxYbbIHA.5768@TK2MSFTNGP03.phx.gbl...
> Hello!
>
> Is anyone else having problems installing this speific KB937287 update? I
> am unable to get it to stop showing up in my 64-bit Vista UE's Windows
> Update even though it was a success. All other today's updates were fine
> except one (KB937287 failed) and then rebooted, but now KB937287 keeps
> showing up even after successful installs.
>
> Someone else noticed this too: http://www.dslreports.com/forum/r19981754-
> ...
>
> Thank you in advance.
> --
> Phillip Pi
> Senior Software Quality Assurance Analyst
> ISP/Symantec Online Services, Consumer Business Unit
> Symantec Corporation
> www.symantec.com
> -----------------------------------------------------
> Email: phillip_pi@symantec.comSYMC (remove SYMC to reply by e-mail)
> -----------------------------------------------------
> Please do NOT e-mail me for technical support. DISCLAIMER: The views
> expressed in this posting are mine, and do not necessarily reflect the
> views of my employer. Thank you.

Phillip,

I'm having the same problem. Initially the update installation failed. I
rebooted, redownloaded it, and it said it was installed successfully. I
wasn't paying attention and another update came up (the same one) and again
it reports that it installed fine. It again prompted for the same update to
be installed. I checked the list of installed updates and KB937287 is not
present among the others. I also looked for the update via Mark's suggestion
but it is again not present.

No idea what the deal is.

-Chris

"Phillip Pi" wrote:

> Hello!
>
> Is anyone else having problems installing this speific KB937287 update?
> I am unable to get it to stop showing up in my 64-bit Vista UE's Windows
> Update even though it was a success. All other today's updates were fine
> except one (KB937287 failed) and then rebooted, but now KB937287 keeps
> showing up even after successful installs.
>
> Someone else noticed this too:
> http://www.dslreports.com/forum/r19981754- ...
>
> Thank you in advance.
> --
> Phillip Pi
> Senior Software Quality Assurance Analyst
> ISP/Symantec Online Services, Consumer Business Unit
> Symantec Corporation
> www.symantec.com
> -----------------------------------------------------
> Email: phillip_pi@symantec.comSYMC (remove SYMC to reply by e-mail)
> -----------------------------------------------------
> Please do NOT e-mail me for technical support. DISCLAIMER: The views
> expressed in this posting are mine, and do not necessarily reflect the
> views of my employer. Thank you.
>

I have the same problem. The update is not present in "systeminfo".


--
MrSpock

It is not listed.
--
Harolds


"Mark L. Ferguson" wrote:

> Rightclick the Command Prompt, and click 'run as administrator' at the
> prompt type:
>
> systeminfo
>
> Is it reported as installed? If so, you can do a custom install after
> turning off automatic update, and tell it to 'not ask' again.
>
> --
> Was this helpful? Then click the Ratings button. Voting helps the web
> interface.
> http://www.microsoft.com/wn3/locales....htm#RateAPost
>
> Mark L. Ferguson
>
> ..
> "Phillip Pi" <phillip_pi@symantec.comSYMC> wrote in message
> news:ef9WxYbbIHA.5768@TK2MSFTNGP03.phx.gbl...
> > Hello!
> >
> > Is anyone else having problems installing this speific KB937287 update? I
> > am unable to get it to stop showing up in my 64-bit Vista UE's Windows
> > Update even though it was a success. All other today's updates were fine
> > except one (KB937287 failed) and then rebooted, but now KB937287 keeps
> > showing up even after successful installs.
> >
> > Someone else noticed this too: http://www.dslreports.com/forum/r19981754-
> > ...
> >
> > Thank you in advance.
> > --
> > Phillip Pi
> > Senior Software Quality Assurance Analyst
> > ISP/Symantec Online Services, Consumer Business Unit
> > Symantec Corporation
> > www.symantec.com
> > -----------------------------------------------------
> > Email: phillip_pi@symantec.comSYMC (remove SYMC to reply by e-mail)
> > -----------------------------------------------------
> > Please do NOT e-mail me for technical support. DISCLAIMER: The views
> > expressed in this posting are mine, and do not necessarily reflect the
> > views of my employer. Thank you.
>
>

You cannot install some updates or programs:
http://support.microsoft.com/default...&Product=winxp

--
Was this helpful? Then click the Ratings button. Voting helps the web
interface.
http://www.microsoft.com/wn3/locales....htm#RateAPost

Mark L. Ferguson

..
"Harolds" <harolds@nospam.nospam> wrote in message
news:97224CB9-BFC3-4AB6-82E6-929BDD47B023@microsoft.com...
> It is not listed.
> --
> Harolds
>
>
> "Mark L. Ferguson" wrote:
>
>> Rightclick the Command Prompt, and click 'run as administrator' at the
>> prompt type:
>>
>> systeminfo
>>
>> Is it reported as installed? If so, you can do a custom install after
>> turning off automatic update, and tell it to 'not ask' again.
>>
>> --
>> Was this helpful? Then click the Ratings button. Voting helps the web
>> interface.
>> http://www.microsoft.com/wn3/locales....htm#RateAPost
>>
>> Mark L. Ferguson
>>
>> ..
>> "Phillip Pi" <phillip_pi@symantec.comSYMC> wrote in message
>> news:ef9WxYbbIHA.5768@TK2MSFTNGP03.phx.gbl...
>> > Hello!
>> >
>> > Is anyone else having problems installing this speific KB937287 update?
>> > I
>> > am unable to get it to stop showing up in my 64-bit Vista UE's Windows
>> > Update even though it was a success. All other today's updates were
>> > fine
>> > except one (KB937287 failed) and then rebooted, but now KB937287 keeps
>> > showing up even after successful installs.
>> >
>> > Someone else noticed this too:
>> > http://www.dslreports.com/forum/r19981754-
>> > ...
>> >
>> > Thank you in advance.
>> > --
>> > Phillip Pi
>> > Senior Software Quality Assurance Analyst
>> > ISP/Symantec Online Services, Consumer Business Unit
>> > Symantec Corporation
>> > www.symantec.com
>> > -----------------------------------------------------
>> > Email: phillip_pi@symantec.comSYMC (remove SYMC to reply by e-mail)
>> > -----------------------------------------------------
>> > Please do NOT e-mail me for technical support. DISCLAIMER: The views
>> > expressed in this posting are mine, and do not necessarily reflect the
>> > views of my employer. Thank you.
>>
>>

Yeah I've got the same thing going on here. I don't see it listed in
either the installed updates nor in the output from the SystemInfo
utility. I do however see it listed in my update history. 3 times were
successful, and 1 time for a failure.


--
Tape_Worm

Exactly the same problem here (Vista Ultimate 64-Bit). Hope there will be
some solution for this problem. I do not want to install vista again because
of a damaged update..

"Phillip Pi" wrote:

> Hello!
>
> Is anyone else having problems installing this speific KB937287 update?
> I am unable to get it to stop showing up in my 64-bit Vista UE's Windows
> Update even though it was a success. All other today's updates were fine
> except one (KB937287 failed) and then rebooted, but now KB937287 keeps
> showing up even after successful installs.
>
> Someone else noticed this too:
> http://www.dslreports.com/forum/r19981754- ...
>
> Thank you in advance.
> --
> Phillip Pi
> Senior Software Quality Assurance Analyst
> ISP/Symantec Online Services, Consumer Business Unit
> Symantec Corporation
> www.symantec.com
> -----------------------------------------------------
> Email: phillip_pi@symantec.comSYMC (remove SYMC to reply by e-mail)
> -----------------------------------------------------
> Please do NOT e-mail me for technical support. DISCLAIMER: The views
> expressed in this posting are mine, and do not necessarily reflect the
> views of my employer. Thank you.
>

It installs successfully, or at least it says it does.

but it still does not show up in systeminfo.
--
Harolds


"Mark L. Ferguson" wrote:

> You cannot install some updates or programs:
> http://support.microsoft.com/default...&Product=winxp
>
> --
> Was this helpful? Then click the Ratings button. Voting helps the web
> interface.
> http://www.microsoft.com/wn3/locales....htm#RateAPost
>
> Mark L. Ferguson
>
> .
> "Harolds" <harolds@nospam.nospam> wrote in message
> news:97224CB9-BFC3-4AB6-82E6-929BDD47B023@microsoft.com...
> > It is not listed.
> > --
> > Harolds
> >
> >
> > "Mark L. Ferguson" wrote:
> >
> >> Rightclick the Command Prompt, and click 'run as administrator' at the
> >> prompt type:
> >>
> >> systeminfo
> >>
> >> Is it reported as installed? If so, you can do a custom install after
> >> turning off automatic update, and tell it to 'not ask' again.
> >>
> >> --
> >> Was this helpful? Then click the Ratings button. Voting helps the web
> >> interface.
> >> http://www.microsoft.com/wn3/locales....htm#RateAPost
> >>
> >> Mark L. Ferguson
> >>
> >> ..
> >> "Phillip Pi" <phillip_pi@symantec.comSYMC> wrote in message
> >> news:ef9WxYbbIHA.5768@TK2MSFTNGP03.phx.gbl...
> >> > Hello!
> >> >
> >> > Is anyone else having problems installing this speific KB937287 update?
> >> > I
> >> > am unable to get it to stop showing up in my 64-bit Vista UE's Windows
> >> > Update even though it was a success. All other today's updates were
> >> > fine
> >> > except one (KB937287 failed) and then rebooted, but now KB937287 keeps
> >> > showing up even after successful installs.
> >> >
> >> > Someone else noticed this too:
> >> > http://www.dslreports.com/forum/r19981754-
> >> > ...
> >> >
> >> > Thank you in advance.
> >> > --
> >> > Phillip Pi
> >> > Senior Software Quality Assurance Analyst
> >> > ISP/Symantec Online Services, Consumer Business Unit
> >> > Symantec Corporation
> >> > www.symantec.com
> >> > -----------------------------------------------------
> >> > Email: phillip_pi@symantec.comSYMC (remove SYMC to reply by e-mail)
> >> > -----------------------------------------------------
> >> > Please do NOT e-mail me for technical support. DISCLAIMER: The views
> >> > expressed in this posting are mine, and do not necessarily reflect the
> >> > views of my employer. Thank you.
> >>
> >>
>