Seagate Drive Models..Whitch one..?

Previously GMAN <glenzabr@nospam.xmission.com> wrote:
> In article <J3vqk.10540$L_.8817@flpi150.ffdc.sbc.com>, "Tony" <MyEmail@my.isp.net> wrote:
>>
>>"DevilsPGD" <spam_narf_spam@crazyhat.net> wrote in message
>>news:vo1ba41s4er1d7eopg1spuv2lgq661u9bc@4ax.com. ..
>>> In message <fFSok.18238$mh5.10831@nlpi067.nbdc.sbc.com> "Tony"
>>> <MyEmail@my.isp.net> wrote:
>>>
>>>>That Seagate replaces drives under warranty with REFURBISHED drives is bad
>>>>practice if you ask me.
>>>
>>> Why? You're not sending a new drive, why do you expect a new one back?
>>
>>Because I never ever received one that lasted beyond initial testing. I
>>bought new and most of these drives started to fail immediately. It's that
>>I'm having to accept refurbished though I purchased new. Perhaps that
>>practice would be reasonable for those sending drives back after most of the
>>warranty period has lapsed, but for DOA and even those that last only a
>>week? For a product that has a 5-year warranty? Bah! Bad practice.
>>

> Like a car, the secong you removed the drive from the pachage and placed in
> your PC, it wasnt "new" anymore.

Actually in Germany a car is new for some days (7 or so) after
being deliverd. That means if somebode does more than superficial
damage to it, their insurance has to pay for new one. Happened
to my parents once with ice on the road ans somebdoy sliding into
their 2 days old parked car.

Arno

"DevilsPGD" <spam_narf_spam@crazyhat.net> wrote in message
news:t8uma49v6v7tmtik82fh0i9crcnkrc0ll0@4ax.com...
> In message <J3vqk.10540$L_.8817@flpi150.ffdc.sbc.com> "Tony"
> <MyEmail@my.isp.net> wrote:
>
>>
>>"DevilsPGD" <spam_narf_spam@crazyhat.net> wrote in message
>>news:vo1ba41s4er1d7eopg1spuv2lgq661u9bc@4ax.com. ..
>>> In message <fFSok.18238$mh5.10831@nlpi067.nbdc.sbc.com> "Tony"
>>> <MyEmail@my.isp.net> wrote:
>>>
>>>>That Seagate replaces drives under warranty with REFURBISHED drives is
>>>>bad
>>>>practice if you ask me.
>>>
>>> Why? You're not sending a new drive, why do you expect a new one back?
>>
>>Because I never ever received one that lasted beyond initial testing. I
>>bought new and most of these drives started to fail immediately. It's that
>>I'm having to accept refurbished though I purchased new. Perhaps that
>>practice would be reasonable for those sending drives back after most of
>>the
>>warranty period has lapsed, but for DOA and even those that last only a
>>week?
>
> If it's DOA, return it to the supplier as non-merchantable and get a new
> new one. A DOA return is a very different process then a warranty
> return, and in many jurisdictions even if the terms are all-sales-final,
> the merchant is still responsible for replacing or refunding (unless the
> item is also labeled as-is, of course)

I "sat on" the first set of drives before I started to set them up (as I was
in no big hurry) and then the 30-day return policy had expired so I had to
get all my replacements directly from Seagate. I really didn't expect to
have any problems with the drives, obviously. (Aside: "DOA" is a subjective
term. If a drive, for instance starts logging bad sectors from the get go,
but doesn't fail completely until a week later, is that "DOA"? Moot point
probably for this thread but relevant maybe for a tangential thread.)

Tony

"GMAN" <glenzabr@nospam.xmission.com> wrote in message
news:g8hm0i$e05$4@news.xmission.com...
> In article <J3vqk.10540$L_.8817@flpi150.ffdc.sbc.com>, "Tony"
> <MyEmail@my.isp.net> wrote:
>>
>>"DevilsPGD" <spam_narf_spam@crazyhat.net> wrote in message
>>news:vo1ba41s4er1d7eopg1spuv2lgq661u9bc@4ax.com. ..
>>> In message <fFSok.18238$mh5.10831@nlpi067.nbdc.sbc.com> "Tony"
>>> <MyEmail@my.isp.net> wrote:
>>>
>>>>That Seagate replaces drives under warranty with REFURBISHED drives is
>>>>bad
>>>>practice if you ask me.
>>>
>>> Why? You're not sending a new drive, why do you expect a new one back?
>>
>>Because I never ever received one that lasted beyond initial testing. I
>>bought new and most of these drives started to fail immediately. It's that
>>I'm having to accept refurbished though I purchased new. Perhaps that
>>practice would be reasonable for those sending drives back after most of
>>the
>>warranty period has lapsed, but for DOA and even those that last only a
>>week? For a product that has a 5-year warranty? Bah! Bad practice.
>>
>
> Like a car, the secong you removed the drive from the pachage and placed
> in
> your PC, it wasnt "new" anymore.

So then I take back my "new" car and get a USED one? The analogy probably
isn't applicable because hard drives and cars are not similar enough (or at
all).

Tony

"Arno Wagner" <me@privacy.net> wrote in message
news:6h3gm6FifgibU2@mid.individual.net...
> Previously GMAN <glenzabr@nospam.xmission.com> wrote:
>> In article <J3vqk.10540$L_.8817@flpi150.ffdc.sbc.com>, "Tony"
>> <MyEmail@my.isp.net> wrote:
>>>
>>>"DevilsPGD" <spam_narf_spam@crazyhat.net> wrote in message
>>>news:vo1ba41s4er1d7eopg1spuv2lgq661u9bc@4ax.com ...
>>>> In message <fFSok.18238$mh5.10831@nlpi067.nbdc.sbc.com> "Tony"
>>>> <MyEmail@my.isp.net> wrote:
>>>>
>>>>>That Seagate replaces drives under warranty with REFURBISHED drives is
>>>>>bad
>>>>>practice if you ask me.
>>>>
>>>> Why? You're not sending a new drive, why do you expect a new one back?
>>>
>>>Because I never ever received one that lasted beyond initial testing. I
>>>bought new and most of these drives started to fail immediately. It's
>>>that
>>>I'm having to accept refurbished though I purchased new. Perhaps that
>>>practice would be reasonable for those sending drives back after most of
>>>the
>>>warranty period has lapsed, but for DOA and even those that last only a
>>>week? For a product that has a 5-year warranty? Bah! Bad practice.
>>>
>
>> Like a car, the secong you removed the drive from the pachage and placed
>> in
>> your PC, it wasnt "new" anymore.
>
> Actually in Germany a car is new for some days (7 or so) after
> being deliverd. That means if somebode does more than superficial
> damage to it, their insurance has to pay for new one. Happened
> to my parents once with ice on the road ans somebdoy sliding into
> their 2 days old parked car.

That may be an optimum way to view warranties from the buyer perspective:
it's like replacement insurance. But, since part of the agreement and value
of the product was the warranty, if the product fails before that, the buyer
is due something for the broken "promise" of longevity. If one gets a
"refurbished" product back, that not only potentially gips the buyer, but
opens a door for the seller to potentially abuse the buyer via "pedalling"
bad product to begin with or as replacement. Time is money and aggravation
from false advertising sounds like "pain and suffering".

Tony

"Squeeze" <rubberduck@duckies.au> wrote in message
news:48a4b579$1$13856$8f2e0ebb@news.shared-secrets.com...
> Tony wrote in news:fFSok.18238$mh5.10831@nlpi067.nbdc.sbc.com
>> "terryc" <newssixspam-spam@woa.com.au> wrote in message
>> newsan.2008.08.07.12.26.08.608465@woa.com.au...
>> > On Thu, 07 Aug 2008 18:28:09 +1200, Brian Mathews wrote:
>> >
>> > > Yes but Only a 3 year warrantee.
>> >
>> > If you are relying on the warranty, make sure you have the forms and
>> > proceedure sorted before you buy and have considered that in the eval,
>> > i.e
>> > if you have to courier them interstate, then that may tilt the best
>> > buy.
>
>> That Seagate replaces drives under warranty with REFURBISHED drives is
>> bad
>> practice if you ask me.
>
> It's quite normal.

I wasn't questioning the normality of the practice. I was questioning the
ethics of it.

>
>> At this point, I'm wondering if they are sending me replacement
>> drives that other people sent in as defectives without doing anything
>> to them and using me as a drive tester! (Yes, I'm fed up with it now).
>
> No they don't.
> Seagate relabels refurbished drives so they can be recognized as such.

I wonder how long they test each drive if they do at all.

Tony