I have a Maxtor NAS Shared Storage II (part # 9MG5A4-591) that
doesn't appear to be working. I've tried contacting Seagate's
customer support (since they bought Maxtor) but it's been a week since
I first contacted them and I haven't heard anything...
Anyway, here's the problem:
When I got it and was installing it, it prompted for a password and
all which I wrote down as I typed it in and now it will not recognize
the password I just typed in and I cannot do anything with the device
- what can I do, can I wipe it and redo it, my password was all lower
case, and I didn't type it in later in uppercase or change anything
about it but it will not recognize it.
Also, upon looking at what the lights mean on the drive, I haven't
gotten a solid green light for power, it just keeps flashing, I have
tried the reset, I have unplugged it and replugged it in, and I know
the outlet works cause I had my lamp plugged there initially, but I
can't get it to give me a solid green light and pushing the power
button isn't doing anything, I plug it in and it automatically goes to
flashing.
Thay simply means you have to get another drive but this time do not
password it untill you have finished intalling your operating system
then you can now password. I will advice you topurchase a new one
with warranty go to any of those site i just listed below to do so.
I will recommend sony because sony products are more reliable, last
longer and strong.
Visit any of those site.