"Graybeard" <graybeard32@cfl.rr.com> wrote in message
news:47be0f93$0$24112$4c368faf@roadrunner.com...
> The other day , I started the scanner Smart Panel, and the following
> SmaPanel message appeared:
> "Please install the supported TWAIN driver."
>
> It was working OK the week before.
>
> I deleted the program and re-installed the Epson software : same message.
>
> I went onto the Epson website and down loaded the latest driver; same
> message.
>
> Operating system is Windows XP.
> Any suggestions?
>
> Graybeard
>
Do some searching of the archives for this group. Look for posts on
Newsoft. They wrote the software for Epson and also offer a utility to help
clean up things after you do a delete so that you can do a more clean
reinstall. Maybe that will help.
Doug
-- www.BetterScanning.com - Custom Film Holders and Accessories for Agfa,
Microtek and Epson Scanners
" -" <xvvvz@hotmail.com> wrote in message
news:13rto1e5agsop32@corp.supernews.com...
> Do some searching of the archives for this group. Look for posts on
> Newsoft. They wrote the software for Epson and also offer a utility to
> help clean up things after you do a delete so that you can do a more clean
> reinstall. Maybe that will help.
>
> Doug
> --
> www.BetterScanning.com - Custom Film Holders and Accessories for Agfa,
> Microtek and Epson Scanners
>Thanks Doug, I'll check it out. The problem is not a virus - checked that
>the first thing.
Graybeard
Did you disconnect the scanner while reinstalling the sw?
Graybeard wrote:
> The other day , I started the scanner Smart Panel, and the following
> SmaPanel message appeared:
> "Please install the supported TWAIN driver."
>
> It was working OK the week before.
>
> I deleted the program and re-installed the Epson software : same message.
>
> I went onto the Epson website and down loaded the latest driver; same
> message.
>
> Operating system is Windows XP.
> Any suggestions?
>
> Graybeard
>
>