OfficeJet 6310 scan issues and network issues ???

I am having problems with my new printer.

I have it connected through the ethernet network cable. When I load
the software it gets to the point where it asks how is printer
connected, USB or Network. I choose Network, it searches and finds
the printer and its IP address, it asks me if I want to use it and I
hit Yes.


It then comes back and asks How the printer is connected, USB or
Network. I choose network again and again it is found I click Yes to
use it.


Again I get the screen that asks how the printer is connected, and I
can not get past that. I can not get any other software installed.
Anyone ever see this? It is on a Windows XP computer.


ALSO, If connected through Network, am I able to use the scan
functionality this way?


Thanks.

Disable your firewall while setting it up and follow the instructions at
HP's website:
http://h10025.www1.hp.com/ewfrf/wc/d...=44864&lang=en
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows


<paul814@excite.com> wrote in message
news:1192145622.510616.289630@q3g2000prf.googlegro ups.com...
>I am having problems with my new printer.
>
> I have it connected through the ethernet network cable. When I load
> the software it gets to the point where it asks how is printer
> connected, USB or Network. I choose Network, it searches and finds
> the printer and its IP address, it asks me if I want to use it and I
> hit Yes.
>
>
> It then comes back and asks How the printer is connected, USB or
> Network. I choose network again and again it is found I click Yes to
> use it.
>
>
> Again I get the screen that asks how the printer is connected, and I
> can not get past that. I can not get any other software installed.
> Anyone ever see this? It is on a Windows XP computer.
>
>
> ALSO, If connected through Network, am I able to use the scan
> functionality this way?
>
>
> Thanks.
>