My HP printer now prints two pages on one sheet of paper (such that you
can't read the text). I downloaded the latest Windows XP driver from HP and
checked the printer settings but found no cure. This happens no matter what
program I am printing from. Any clues?
Use the driver on the CD that came with the machine.
Richard wrote:
My HP printer now prints two pages on one sheet of paper (such that you can't read the text). I downloaded the latest Windows XP driver from HP and checked the printer settings but found no cure. This happens no matter what program I am printing from. Any clues? Richard
"Richard" <rfeirste@nycap.rr.com> wrote:
>My HP printer now prints two pages on one sheet of paper (such that you
>can't read the text). I downloaded the latest Windows XP driver from HP and
>checked the printer settings but found no cure. This happens no matter what
>program I am printing from. Any clues?
>
>Richard
The latest drivers from HP are always a good idea so you have done the right
thing there.
Which driver did you download? I recommend the PCL5e or the full printing
system. I recommend against the universal printer drivers, they often have
limited functionality.
Sometimes drivers can get corrupted. To eliminate this possibility, uninstall
the printer, open the Printers folder in the Control Panel, select File,Server
Properties and select the Driver tab. Click on and remove any and all mention
of your printer (It may refer to a laserjet 1300) and Remove the driver.
Disconnect the printer from the PC and reboot the PC.
Reinstall using the latest available driver and do not connect the printer to
the PC until you are asked to do so or until the installation has completed.
Tony
MS MVP Printing/Imaging
My HP printer now prints two pages on one sheet of paper (such that you can't read the text). I downloaded the latest Windows XP driver from HP and checked the printer settings but found no cure. This happens no matter what program I am printing from. Any clues? Richard
The latest drivers from HP are always a good idea so you have done the right thing there.
That is not a very bright statement for someone in the printer business. I updated my HP driver for my 990 and some of the functions did not perform as good so I uninstalled it and went BACK to the original driver on the CD and it worked fine. I guess there was a bug in the new driver or maybe it needed a firmware upgrade. Your blanket statement is very poor advice. However, I am not surprised.
Which driver did you download? I recommend the PCL5e or the full printing system. I recommend against the universal printer drivers, they often have limited functionality. Sometimes drivers can get corrupted. To eliminate this possibility, uninstall the printer, open the Printers folder in the Control Panel, select File,Server Properties and select the Driver tab. Click on and remove any and all mention of your printer (It may refer to a laserjet 1300) and Remove the driver. Disconnect the printer from the PC and reboot the PC. Reinstall
the original driver from the CD that came with the printer. Do this first. You may find out the problems went away. The reason this makes sense it if the original driver on the CD did not work there would have been an uproar from the many users who bought this machine and you would have heard about it.
using the latest available driver and do not connect the printer to the PC until you are asked to do so or until the installation has completed. Tony MS MVP Printing/Imaging
Tony <tonythebengaltiger@gmail.com> wrote:
>"Richard" <rfeirste@nycap.rr.com> wrote:
>>My HP printer now prints two pages on one sheet of paper (such that you
>>can't read the text). I downloaded the latest Windows XP driver from HP and
>>checked the printer settings but found no cure. This happens no matter what
>>program I am printing from. Any clues?
>>
>>Richard
>
>The latest drivers from HP are always a good idea so you have done the right
>thing there.
>Which driver did you download? I recommend the PCL5e or the full printing
>system. I recommend against the universal printer drivers, they often have
>limited functionality.
>Sometimes drivers can get corrupted. To eliminate this possibility, uninstall
>the printer, open the Printers folder in the Control Panel, select File,Server
>Properties and select the Driver tab. Click on and remove any and all mention
>of your printer (It may refer to a laserjet 1300) and Remove the driver.
>Disconnect the printer from the PC and reboot the PC.
>Reinstall using the latest available driver and do not connect the printer to
>the PC until you are asked to do so or until the installation has completed.
>Tony
>MS MVP Printing/Imaging
Richard
For clarification.
The reason I gave the advice that I did is as follows.
Firstly, the drivers I recommended were posted over 3 years ago, that means
they are stable and do work.
Secondly, I have seen a couple of incidents where MS updates and drivers have
shown some incompatibilty. I am wondering whether your original drivers are
incompatible with an XP update (or vice versa - not pointing fingers here)
although I have not seen this with an HP printer. If this was the case your
reinstall may have used the drivers that were left on the system which would
result in the problem not being fixed, hence the method I pointed to for
removing drivers before you reinstalled.
Your symptoms point at a driver configuration issue but you advised that you
have checked that and the reinstall should have removed any such problem hence
my suggestion to remove old drivers and reinstall from scratch.
If this does not fix the problem then I suspect there is some application
interfeering with the print process or you have some corruption of your
operating system. As a last resort a WinXP repair may be required.
You should take only advice that you trust but I thought it best to clarify the
reasons for my advice.
Good luck.
Tony
MS MVP Printing/Imaging
My HP printer now prints two pages on one sheet of paper (such that you can't read the text). I downloaded the latest Windows XP driver from HP and checked the printer settings but found no cure. This happens no matter what program I am printing from. Any clues? Richard
The latest drivers from HP are always a good idea so you have done the right thing there. Which driver did you download? I recommend the PCL5e or the full printing system. I recommend against the universal printer drivers, they often have limited functionality. Sometimes drivers can get corrupted. To eliminate this possibility, uninstall the printer, open the Printers folder in the Control Panel, select File,Server Properties and select the Driver tab. Click on and remove any and all mention of your printer (It may refer to a laserjet 1300) and Remove the driver. Disconnect the printer from the PC and reboot the PC. Reinstall using the latest available driver and do not connect the printer to the PC until you are asked to do so or until the installation has completed. Tony MS MVP Printing/Imaging
Here comes the defense of the poor advice and further justification for what the original poster should not do.
Richard For clarification. The reason I gave the advice that I did is as follows. Firstly, the drivers I recommended were posted over 3 years ago, that means they are stable and do work. Secondly, I have seen a couple of incidents where MS updates and drivers have shown some incompatibilty. I am wondering whether your original drivers are incompatible with an XP update (or vice versa - not pointing fingers here) although I have not seen this with an HP printer. If this was the case your reinstall may have used the drivers that were left on the system which would result in the problem not being fixed, hence the method I pointed to for removing drivers before you reinstalled. Your symptoms point at a driver configuration issue but you advised that you have checked that and the reinstall should have removed any such problem hence my suggestion to remove old drivers and reinstall from scratch. If this does not fix the problem then I suspect there is some application interfeering with the print process or you have some corruption of your operating system. As a last resort a WinXP repair may be required. You should take only advice that you trust but I thought it best to clarify the reasons for my advice. Good luck.