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  #1  
Old 06-24-2007, 11:33 PM
mcp6453
 
Posts: n/a
Default Flashing USB Light

The network light on an HP6980 will not stop flashing. It is connected
to a computer running XP SP2 by USB cable. The problem is that the
printing text is garbled. If a test page is printed from the printer
control panel, it prints correctly. The problem appears to be a
connectivity issue.

The printer has been replaced twice. We have tried a new USB cable and a
new USB port. Any suggestions?
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  #2  
Old 06-25-2007, 07:04 PM
Jerry1111
 
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Default Re: Flashing USB Light

mcp6453 wrote:

> The printer has been replaced twice. We have tried a new USB cable and a
> new USB port. Any suggestions?


Can you try with a different computer? The trick is to eliminate all
possible causes one by one. Maybe sth wrong with hardware/software on
your PC?

--
Jerry1111
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