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  #1  
Old 06-12-2008, 02:17 AM
Norm
 
Posts: n/a
Default Canon PC-8 Copier error ?

I'm not sure if this is the right newsgroup for this....

The subject copier is now flashing EO in the copy number window.

Anyone know what this error indicates and whether it can be fixed by a
user without any knowledge of copiers?

The user manual says to turn off power, unplug and call service
representative. Not very helpful since don't have a service rep.

Couldn't find any info on Canon site other than to contact them and it
is not during service hours and product well out of warranty.

Thank you for any info.
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  #2  
Old 06-12-2008, 05:37 AM
Tony
 
Posts: n/a
Default Re: Canon PC-8 Copier error ?

Norm <NOSPAM@yahoo.invalid> wrote:
>I'm not sure if this is the right newsgroup for this....
>
>The subject copier is now flashing EO in the copy number window.
>
>Anyone know what this error indicates and whether it can be fixed by a
>user without any knowledge of copiers?
>
>The user manual says to turn off power, unplug and call service
>representative. Not very helpful since don't have a service rep.
>
>Couldn't find any info on Canon site other than to contact them and it
>is not during service hours and product well out of warranty.
>
>Thank you for any info.


Norm
EO error in most Canon copiers is a failed fuser. Either the fuser heater or
the thermostat, on rare occasions the DC controller can be the cause.
Fixing this is a daunting prospect unless you are experienced. Also the repair
will be expensive unless it is just the thermostat but you won't know until the
fuser is removed and tested. A replacement fuser will rival the cost of a
replacement copier unfortunately.
Tony
MS MVP Printing/Imaging

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  #3  
Old 06-12-2008, 06:52 AM
Norm
 
Posts: n/a
Default Re: Canon PC-8 Copier error ?

In article <part1of1.1.5$UstqU1uaaRUw@ue.ph>,
Tony <tonythebengaltiger@gmail.com> wrote:

> Norm <NOSPAM@yahoo.invalid> wrote:
> >I'm not sure if this is the right newsgroup for this....
> >
> >The subject copier is now flashing EO in the copy number window.
> >
> >Anyone know what this error indicates and whether it can be fixed by a
> >user without any knowledge of copiers?
> >
> >The user manual says to turn off power, unplug and call service
> >representative. Not very helpful since don't have a service rep.
> >
> >Couldn't find any info on Canon site other than to contact them and it
> >is not during service hours and product well out of warranty.
> >
> >Thank you for any info.

>
> Norm
> EO error in most Canon copiers is a failed fuser. Either the fuser heater or
> the thermostat, on rare occasions the DC controller can be the cause.
> Fixing this is a daunting prospect unless you are experienced. Also the
> repair
> will be expensive unless it is just the thermostat but you won't know until
> the
> fuser is removed and tested. A replacement fuser will rival the cost of a
> replacement copier unfortunately.
> Tony
> MS MVP Printing/Imaging


Appreciate the response even though disappointing.

Can a Canon dealer tell "while you wait" if it is just a thermostat? And
if so is that a quick fix and reasonable price?

Sounds like I should be prepared to buy a new copier.

Thank you.
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  #4  
Old 06-12-2008, 10:35 AM
Tony
 
Posts: n/a
Default Re: Canon PC-8 Copier error ?

Norm <NOSPAM@yahoo.invalid> wrote:
>In article <part1of1.1.5$UstqU1uaaRUw@ue.ph>,
> Tony <tonythebengaltiger@gmail.com> wrote:
>
>> Norm <NOSPAM@yahoo.invalid> wrote:
>> >I'm not sure if this is the right newsgroup for this....
>> >
>> >The subject copier is now flashing EO in the copy number window.
>> >
>> >Anyone know what this error indicates and whether it can be fixed by a
>> >user without any knowledge of copiers?
>> >
>> >The user manual says to turn off power, unplug and call service
>> >representative. Not very helpful since don't have a service rep.
>> >
>> >Couldn't find any info on Canon site other than to contact them and it
>> >is not during service hours and product well out of warranty.
>> >
>> >Thank you for any info.

>>
>> Norm
>> EO error in most Canon copiers is a failed fuser. Either the fuser heater or
>> the thermostat, on rare occasions the DC controller can be the cause.
>> Fixing this is a daunting prospect unless you are experienced. Also the
>> repair
>> will be expensive unless it is just the thermostat but you won't know until
>> the
>> fuser is removed and tested. A replacement fuser will rival the cost of a
>> replacement copier unfortunately.
>> Tony
>> MS MVP Printing/Imaging

>
>Appreciate the response even though disappointing.
>
>Can a Canon dealer tell "while you wait" if it is just a thermostat? And
>if so is that a quick fix and reasonable price?
>
>Sounds like I should be prepared to buy a new copier.
>
>Thank you.


I don't know what country you are in but a good service agent should be able to
diagnose the issue in about an hour, maybe a little less. They should then be
able to give you a quote for the repair. Sorry about the bad news, fusers fail
in laser printers and copiers because of the nature of the beast I'm afraid.

Tony
MS MVP Printing/Imaging

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  #5  
Old 06-12-2008, 11:55 AM
Norm
 
Posts: n/a
Default Re: Canon PC-8 Copier error ?

In article <part1of1.1.tNcN#HlZMrNJfQ@ue.ph>,
Tony <tonythebengaltiger@gmail.com> wrote:

> Norm <NOSPAM@yahoo.invalid> wrote:
> >In article <part1of1.1.5$UstqU1uaaRUw@ue.ph>,
> > Tony <tonythebengaltiger@gmail.com> wrote:
> >
> >> Norm <NOSPAM@yahoo.invalid> wrote:
> >> >I'm not sure if this is the right newsgroup for this....
> >> >
> >> >The subject copier is now flashing EO in the copy number window.


clip
> >Can a Canon dealer tell "while you wait" if it is just a thermostat? And
> >if so is that a quick fix and reasonable price?
> >
> >Sounds like I should be prepared to buy a new copier.
> >
> >Thank you.

>
> I don't know what country you are in but a good service agent should be able
> to
> diagnose the issue in about an hour, maybe a little less. They should then be
> able to give you a quote for the repair. Sorry about the bad news, fusers
> fail
> in laser printers and copiers because of the nature of the beast I'm afraid.


Thanks. I'm in USA.

If you are up on Canon copiers, is there a current replacement model for
the PC-8?

I guess I shouldn't be too disappointed. I think it is 15 to 20 years
old.

Thanks again.
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  #6  
Old 06-14-2008, 04:08 AM
Tony
 
Posts: n/a
Default Re: Canon PC-8 Copier error ?

Norm <NOSPAM@yahoo.invalid> wrote:
>In article <part1of1.1.tNcN#HlZMrNJfQ@ue.ph>,
> Tony <tonythebengaltiger@gmail.com> wrote:
>
>> Norm <NOSPAM@yahoo.invalid> wrote:
>> >In article <part1of1.1.5$UstqU1uaaRUw@ue.ph>,
>> > Tony <tonythebengaltiger@gmail.com> wrote:
>> >
>> >> Norm <NOSPAM@yahoo.invalid> wrote:
>> >> >I'm not sure if this is the right newsgroup for this....
>> >> >
>> >> >The subject copier is now flashing EO in the copy number window.

>
>clip
>> >Can a Canon dealer tell "while you wait" if it is just a thermostat? And
>> >if so is that a quick fix and reasonable price?
>> >
>> >Sounds like I should be prepared to buy a new copier.
>> >
>> >Thank you.

>>
>> I don't know what country you are in but a good service agent should be able
>> to
>> diagnose the issue in about an hour, maybe a little less. They should then
>>be
>> able to give you a quote for the repair. Sorry about the bad news, fusers
>> fail
>> in laser printers and copiers because of the nature of the beast I'm afraid.

>
>Thanks. I'm in USA.
>
>If you are up on Canon copiers, is there a current replacement model for
>the PC-8?
>
>I guess I shouldn't be too disappointed. I think it is 15 to 20 years
>old.
>
>Thanks again.


Sorry for the delay in replying.
The nearest tyhat Canon make to your model is the PC-170 so far as I can see.
This is a cheap copier that has very few features as you would expect.
Details at
http://www.usa.canon.com/consumer/co...&modelid=14669
If you need better than 4 copies a minute or more features you should probably
consider one of the multifunction lasers at
http://www.usa.canon.com/consumer/co...categoryid=164
The multifunctions typically have more features, can be connected to a PC and
used as a printer and often as a scanner. Some have built in FAX capability.
It is hard to be more helpful without a detailed knowledge of your needs. Of
course HP (and some others) also make multifunction lasers
Good luck.
Tony
MS MVP Printing/Imaging

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  #7  
Old 06-15-2008, 10:31 AM
Norm
 
Posts: n/a
Default Re: Canon PC-8 Copier error ?

In article <part1of1.1.XVNdREmbUuVpZA@ue.ph>,
Tony <tonythebengaltiger@gmail.com> wrote:

> >> >> Norm <NOSPAM@yahoo.invalid> wrote:
> >> >> >I'm not sure if this is the right newsgroup for this....
> >> >> >
> >> >> >The subject copier is now flashing EO in the copy number window.

> >

Snip
> >
> >If you are up on Canon copiers, is there a current replacement model for
> >the PC-8?
> >
> >I guess I shouldn't be too disappointed. I think it is 15 to 20 years
> >old.
> >
> >Thanks again.

>
> Sorry for the delay in replying.
> The nearest tyhat Canon make to your model is the PC-170 so far as I can see.
> This is a cheap copier that has very few features as you would expect.
> Details at
> http://www.usa.canon.com/consumer/co...ategoryid=126&
> modelid=14669
> If you need better than 4 copies a minute or more features you should
> probably
> consider one of the multifunction lasers at
> http://www.usa.canon.com/consumer/co...Act&fcategoryi
> d=164
> The multifunctions typically have more features, can be connected to a PC and
> used as a printer and often as a scanner. Some have built in FAX capability.
> It is hard to be more helpful without a detailed knowledge of your needs. Of
> course HP (and some others) also make multifunction lasers
> Good luck.


Thank you.

I'll look at those. My/our feature requirements are very basic. However,
we do copy from books and legal sized documents and do use the PC-8 feed
to copy on the back side of the copy. My first look at the
multifunctions concluded that those requirements may be hard to match
with our PC-8.

Thanks again.
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