New 9800 GT.. will not install because computer automatically finds old 6150 LE.

[guiffen]

Hello yet again,

= Rant Begins, problem below rant =

I've accepted that my 6150 LE is dead and bought a new card, the 9800 GT. Unfortunately, uninstalling the 6150 is seemingly impossible, while installing the 9800 is also a similarly "easy" task. I'm a few split hairs away from a psycologically bald brain. If this doesn't work, I'm tossing Nvidia all together and will be absolutely sure never to support them in the future. I can find no aid from the Nvidia questionnaire as I'm asked to talk to the vendor that sold it to me. I have zero (relevent) aid from the kind Staples' folk whom have tried their best over the phone.. and NVIDIA.com and subsequent forums they mention to visit are no help at all.

You guys have been the only ones to even post suggestions that might help, such as using Driver Sweeper, which in the end, did not work; With that, I must beg your assistance again with this new hardware.

= Rant ends, problem begins =

Upon attaching the new 9800 GT on a Windows XP 32-bit system, I have had no luck in having my computer recognize the drivers. Any drivers except the 6150 LE which is no longer in the computer. I have tried uninstalling the drivers which automatically re-install themselves upon restart without any input from myself. Eventually, I've gone as far as uninstalling anything that has the brand name Nvidia on it to see what it will do. I've tried restarting the computer in safe mode after the uninstalling of drivers and running Driver Sweeper to clear whatever may be left over. Upon doing this and restarting normally; the 6150 still appears under the "Display" menu in Device Manager only it's "broken" (little yellow exclamation mark) instead of obliterated from my computer as it should be. I hoped that might be enough to then try installing the 9800 from the CD provided. No effect. Installing the 9800 might as well not have even happened. at all. No change, nothing.

Anyway, thanks for your time.. Nvidia will have lost me for good if this can't get resolved as I can't rely on them or their vendors to have reliable support or product regardless of quality. I don't get angry easily at all but I'm so ****ed I could falcon punch holes in the wall.

I apologize for the rant but it's skippable. I eagerly await any reply, thanks.

guiffen wrote:
> Hello yet again,
>
> = *Rant Begins, problem below rant* =
>
> I've accepted that my 6150 LE is dead and bought a new card, the 9800
> GT. Unfortunately, uninstalling the 6150 is seemingly impossible, while
> installing the 9800 is also a similarly "easy" task. I'm a few split
> hairs away from a psycologically bald brain. If this doesn't work, I'm
> tossing Nvidia all together and will be absolutely sure never to support
> them in the future. I can find no aid from the Nvidia questionnaire as
> I'm asked to talk to the vendor that sold it to me. I have zero
> (relevent) aid from the kind Staples' folk whom have tried their best
> over the phone.. and NVIDIA.com and subsequent forums they mention to
> visit are no help at all.
>
> You guys have been the only ones to even post suggestions that might
> help, such as using Driver Sweeper, which in the end, did not work;
> With that, I must beg your assistance again with this new hardware.
>
> = *Rant ends, problem begins* =
>
> Upon attaching the new 9800 GT on a Windows XP 32-bit system, I have
> had no luck in having my computer recognize the drivers. Any drivers
> except the 6150 LE which is no longer in the computer. I have tried
> uninstalling the drivers which automatically re-install themselves upon
> restart without any input from myself. Eventually, I've gone as far as
> uninstalling anything that has the brand name Nvidia on it to see what
> it will do. I've tried restarting the computer in safe mode after the
> uninstalling of drivers and running Driver Sweeper to clear whatever may
> be left over. Upon doing this and restarting normally; the 6150 still
> appears under the "Display" menu in Device Manager only it's "broken"
> (little yellow exclamation mark) instead of obliterated from my computer
> as it should be. I hoped that might be enough to then try installing
> the 9800 from the CD provided. No effect. Installing the 9800 might as
> well not have even happened. at all. No change, nothing.
>
> Anyway, thanks for your time.. Nvidia will have lost me for good if
> this can't get resolved as I can't rely on them or their vendors to have
> reliable support or product regardless of quality. I don't get angry
> easily at all but I'm so ****ed I could falcon punch holes in the wall.
>
> I apologize for the rant but it's skippable. I eagerly await any
> reply, thanks.
>
>

Normally the 6150 LE is an integrated chip on many motherboards..., so
how'd you get it out of there?

Go into your BIOS, disable the integrated video (or set video memory to
none, sometimes this is an OEM's way of disabling), and use whatever
recent drivers you like with the 9800GT. Also, "Primary VGA" might have
to be set to PCIE.

I can't think of any systems I've seen as of late with a jumper setting
on the motherboard to disable onboard video, but take a look anyway.

On Fri, 11 Sep 2009 17:15:31 -0500, guiffen
<guiffen.3ydhwu@no.email.invalid> wrote:


>I apologize for the rant but it's skippable. I eagerly await any
>reply, thanks.
>
Hi Guiffen
I would try the following:

The easy way
1. Remove both cards and start in safe mode
2. Go to Add or Remove Programs and unstall Nvidia drivers
3. In Device Manager select to "Disable" the 6150 LE driver instead of
Uninstall
4. Go to MSCONFIG --> Startup and ensure that no Nvidia stuff is there
5. Shut down, insert the new GT and see what happens

If this fails, the hard way is to set a System Restore Point first and
then remove all Nvidia references from the registry. It's boring but
it works. I had to do it some years ago with an old 5000 series that
wouldn't budge


Cheers
Perry

On Sat, 12 Sep 2009 12:17:15 +1000, PerryFeral <perfer04@hotmail.com> wrote:

>On Fri, 11 Sep 2009 17:15:31 -0500, guiffen
><guiffen.3ydhwu@no.email.invalid> wrote:
>
>
>>I apologize for the rant but it's skippable. I eagerly await any
>>reply, thanks.
>>
>Hi Guiffen
>I would try the following:
>
>The easy way
>1. Remove both cards and start in safe mode
>2. Go to Add or Remove Programs and unstall Nvidia drivers
>3. In Device Manager select to "Disable" the 6150 LE driver instead of
> Uninstall
>4. Go to MSCONFIG --> Startup and ensure that no Nvidia stuff is there
>5. Shut down, insert the new GT and see what happens
>
>If this fails, the hard way is to set a System Restore Point first and
>then remove all Nvidia references from the registry. It's boring but
>it works. I had to do it some years ago with an old 5000 series that
>wouldn't budge
>
>
>Cheers
>Perry



No get the driver remover tools, there are 2 that I know of and one I think is
no longer free.



http://www.guru3d.com/newsitem.php?id=5936 free

This is the good one from here


http://www.driverheaven.net/

In article <guiffen.3ydhwu@no.email.invalid>, guiffen <guiffen.3ydhwu@no.email.invalid> wrote:
>
>Hello yet again,
>
>= *Rant Begins, problem below rant* =
>
>I've accepted that my 6150 LE is dead and bought a new card, the 9800
>GT. Unfortunately, uninstalling the 6150 is seemingly impossible, while
>installing the 9800 is also a similarly "easy" task. I'm a few split
>hairs away from a psycologically bald brain. If this doesn't work, I'm
>tossing Nvidia all together and will be absolutely sure never to support
>them in the future. I can find no aid from the Nvidia questionnaire as
>I'm asked to talk to the vendor that sold it to me. I have zero
>(relevent) aid from the kind Staples' folk whom have tried their best
>over the phone.. and NVIDIA.com and subsequent forums they mention to
>visit are no help at all.
>
>You guys have been the only ones to even post suggestions that might
>help, such as using Driver Sweeper, which in the end, did not work;
>With that, I must beg your assistance again with this new hardware.
>
>= *Rant ends, problem begins* =
>
>Upon attaching the new 9800 GT on a Windows XP 32-bit system, I have
>had no luck in having my computer recognize the drivers. Any drivers
>except the 6150 LE which is no longer in the computer. I have tried
>uninstalling the drivers which automatically re-install themselves upon
>restart without any input from myself. Eventually, I've gone as far as
>uninstalling anything that has the brand name Nvidia on it to see what
>it will do. I've tried restarting the computer in safe mode after the
>uninstalling of drivers and running Driver Sweeper to clear whatever may
>be left over. Upon doing this and restarting normally; the 6150 still
>appears under the "Display" menu in Device Manager only it's "broken"
>(little yellow exclamation mark) instead of obliterated from my computer
>as it should be. I hoped that might be enough to then try installing
>the 9800 from the CD provided. No effect. Installing the 9800 might as
>well not have even happened. at all. No change, nothing.
>
>Anyway, thanks for your time.. Nvidia will have lost me for good if
>this can't get resolved as I can't rely on them or their vendors to have
>reliable support or product regardless of quality. I don't get angry
>easily at all but I'm so ****ed I could falcon punch holes in the wall.
>
>I apologize for the rant but it's skippable. I eagerly await any
>reply, thanks.
>
>
Is the 6150 the onboard video port?


I

[guiffen]

Thanks for the replies Perry, Deimos, and Woger.

Perry: Thanks, gave it a shot and no luck. It just reinstalled the previous drivers but as I mention below, the 6150 is likely onboard while my previous card's drivers have actually been long gone and the comp refuses to recognize new cards.

Woger: I've already tried those. No luck. It's as if my previous cards and drivers aren't even on my system even though I've installed them.

Deimos: I don't know what you mean about jumper setting. Not sure what to look for. Your note about 6150 LE being onboard is correct. Upon trying to uninstall the 6150 in safe mode, I got a warning saying the uninstall failed because it "may be required to boot the system." It turns out my other PCI-E card was a 9500 GT. Anyway, I suppose I didn't clue in because I have been trying to fix my previous card for over a month and just accepted it as the 6150 since there wasn't a trace of any other card.

Considering the new 9800 GT is now acting as useless as the previous 9500, I'm wondering if my 9500 is even dead and if it's not a Windows or BIOS related issue.

Since reading your guys' posts, I have taken out the 9800 (aka: "the card"), started the computer up in Safe Mode and disabled the onboard (6150 LE) display in the Device Manager. Turned off the comp, reinserted and plugged in the card. Turned on the computer and loaded the BIOS. I found the default video adapter was set to PCI so I changed it to PCI-E. There were no other settings that appeared to have a video function/memory or mentioned a brand name relating to graphics controllers. (I know very little about BIOS, It's best to relate to me as someone who is clueless with such things) Saved changes and rebooted.

Once the BIOS restarted, with my screen still plugged into the onboard VGA, it loaded up windows as usual and I continued by installing the drivers from the CD. Once that was done, I shut down the computer rather than restarting and plugged in the DVI connections to the card.

No luck, the displays didn't work at all. Had to replug in my onboard VGA to have a display. I don't even know how to check for evidence if my computer can even recognize the new card in the slot.. however, with the card installed, I can hear the computer processing constantly but don't know what it's actually doing.

Hopefully this might shed a bit more light on the situation. Thanks for your replies, please respond if you might have any more ideas.

guiffen wrote:
> Thanks for the replies Perry, Deimos, and Woger.
>
> *Perry:* Thanks, gave it a shot and no luck. It just reinstalled the
> previous drivers but as I mention below, the 6150 is likely onboard
> while my previous card's drivers have actually been long gone and the
> comp refuses to recognize new cards.
>
> *Woger*: I've already tried those. No luck. It's as if my previous
> cards and drivers aren't even on my system even though I've installed
> them.
>
> *Deimos:* I don't know what you mean about jumper setting. Not sure
> what to look for. Your note about 6150 LE being onboard is correct.
> Upon trying to uninstall the 6150 in safe mode, I got a warning saying
> the uninstall failed because it "may be required to boot the system."
> It turns out my other PCI-E card was a 9500 GT. Anyway, I suppose I
> didn't clue in because I have been trying to fix my previous card for
> over a month and just accepted it as the 6150 since there wasn't a trace
> of any other card.
>
> Considering the new 9800 GT is now acting as useless as the previous
> 9500, I'm wondering if my 9500 is even dead and if it's not a Windows or
> BIOS related issue.
>
> Since reading your guys' posts, I have taken out the 9800 (aka: "the
> card"), started the computer up in Safe Mode and disabled the onboard
> (6150 LE) display in the Device Manager. Turned off the comp,
> reinserted and plugged in the card. Turned on the computer and loaded
> the BIOS. I found the default video adapter was set to PCI so I changed
> it to PCI-E. There were no other settings that appeared to have a video
> function/memory or mentioned a brand name relating to graphics
> controllers. (I know very little about BIOS, It's best to relate to me
> as someone who is clueless with such things) Saved changes and
> rebooted.
>
> Once the BIOS restarted, with my screen still plugged into the onboard
> VGA, it loaded up windows as usual and I continued by installing the
> drivers from the CD. Once that was done, I shut down the computer
> rather than restarting and plugged in the DVI connections to the card.
>
>
> No luck, the displays didn't work at all. Had to replug in my onboard
> VGA to have a display. I don't even know how to check for evidence if
> my computer can even recognize the new card in the slot.. however, with
> the card installed, I can hear the computer processing constantly but
> don't know what it's actually doing.
>
> Hopefully this might shed a bit more light on the situation. Thanks
> for your replies, please respond if you might have any more ideas.
>
>

Is the PCI Express 2x3 power connector plugged in ? You can see
an example here.

http://c1.neweggimages.com/NeweggIma...130-339-16.jpg

You'd think there would be something showing up in Device Manager.
Even if it has an exclamation mark, indicating it isn't working
right. And you'd also expect the "New Hardware" Wizard to be
greeting you at some point, when the new card is plugged in.

Device Manager has a "View Hidden Devices" option, so if a device
is missing, you might find it that way. Or use a copy of Everest,
and look in the Devices list, to see if something with the
correct VEN/DEV code is present.

(Everest - Free Version. Even without being able to name all hardware,
you can still use the VEN/DEV codes for devices, to figure out what
is present. Look in Devices:PCI Devices.)

http://majorgeeks.com/download4181.html

According to this, a 9800GT is 10de-0601.

http://pciids.sourceforge.net/pci.ids

10de nVidia Corporation
...
0601 G92 [GeForce 9800 GT]

I'd start by ensuring the thing is being detected. That
should be independent of the "which video device is first"
setting. Everest or Device Manager should still be able to
list the presence of a device.

Another place to look, for a record of what hardware has
attempted to show up, is the "setupapi.log" file. This
is what I see for my old video card, in there. My card
is a 1002-4e48. By searching the file with a text editor,
for 4e48, I can see all the times that there is some kind
of driver activity. Since the card is "dual head", you
should be able to see each display channel get installed.
I have two entries for my video card, in Device Manager.

#-019 Searching for hardware ID(s):
pci\ven_1002&dev_4e48&subsys_00021002&rev_00,
pci\ven_1002&dev_4e48&subsys_00021002,
pci\ven_1002&dev_4e48&cc_030000,
pci\ven_1002&dev_4e48&cc_0300
#-018 Searching for compatible ID(s):
pci\ven_1002&dev_4e48&rev_00,
pci\ven_1002&dev_4e48,
pci\ven_1002&cc_030000,
pci\ven_1002&cc_0300,
pci\ven_1002,
pci\cc_030000,
pci\cc_0300
#-198 Command line processed: "C:\WINDOWS\system32\mmc.exe" C:\WINDOWS\system32\devmgmt.msc /s
#I063 Selected driver installs from section [ati2mtag_R350] in "c:\windows\inf\atiixpag.inf".
#I320 Class GUID of device remains: {4D36E968-E325-11CE-BFC1-08002BE10318}.

HTH,
Paul

guiffen wrote:
> Thanks for the replies Perry, Deimos, and Woger.
>
> *Perry:* Thanks, gave it a shot and no luck. It just reinstalled the
> previous drivers but as I mention below, the 6150 is likely onboard
> while my previous card's drivers have actually been long gone and the
> comp refuses to recognize new cards.
>
> *Woger*: I've already tried those. No luck. It's as if my previous
> cards and drivers aren't even on my system even though I've installed
> them.
>
> *Deimos:* I don't know what you mean about jumper setting. Not sure
> what to look for. Your note about 6150 LE being onboard is correct.
> Upon trying to uninstall the 6150 in safe mode, I got a warning saying
> the uninstall failed because it "may be required to boot the system."
> It turns out my other PCI-E card was a 9500 GT. Anyway, I suppose I
> didn't clue in because I have been trying to fix my previous card for
> over a month and just accepted it as the 6150 since there wasn't a trace
> of any other card.
>

You shouldn't need to uninstall the 6150 LE drivers...

> Considering the new 9800 GT is now acting as useless as the previous
> 9500, I'm wondering if my 9500 is even dead and if it's not a Windows or
> BIOS related issue.
>
> Since reading your guys' posts, I have taken out the 9800 (aka: "the
> card"), started the computer up in Safe Mode and disabled the onboard
> (6150 LE) display in the Device Manager. Turned off the comp,
> reinserted and plugged in the card. Turned on the computer and loaded
> the BIOS. I found the default video adapter was set to PCI so I changed
> it to PCI-E. There were no other settings that appeared to have a video
> function/memory or mentioned a brand name relating to graphics
> controllers. (I know very little about BIOS, It's best to relate to me
> as someone who is clueless with such things) Saved changes and
> rebooted.
>
> Once the BIOS restarted, with my screen still plugged into the onboard
> VGA, it loaded up windows as usual and I continued by installing the
> drivers from the CD. Once that was done, I shut down the computer
> rather than restarting and plugged in the DVI connections to the card.
>

Did the driver software recognize the new card?
Why didn't you plug the monitor into the new card before booting? Gfx
cards are supposed to output generic VGA until the drivers are
installed. You seem to be over-riding that by leaving your monitor
plugged into the onboard 6150LE. It makes the computer think that's the
one you want to use and it re-enables the 6150LE.

>
> No luck, the displays didn't work at all. Had to replug in my onboard
> VGA to have a display. I don't even know how to check for evidence if
> my computer can even recognize the new card in the slot.. however, with
> the card installed, I can hear the computer processing constantly but
> don't know what it's actually doing.
>
> Hopefully this might shed a bit more light on the situation. Thanks
> for your replies, please respond if you might have any more ideas.
>

Enable the PCI-E default video, shut down, plug the monitor into the
new card, start up and go from there. You should get VGA output so that
you can boot up and load the drivers (you may have to reload them). Once
your up and running you'll be able to use both (multi-monitor) if you
need to.

--
Norman
Registered Linux user #461062

On some of the older mobo it's a matter of setting the onboard video Ram to
Zero to discontinue using the onboard Video.
It also helps to uninstall the old video driver under device manager 1st
Shut down
Then plug in the new card and plug the monitor into the NEW card.
XP/Vista will detect the new card and usually load generic drivers.
Then load the drivers for the new card

peter

--
If you find a posting or message from me offensive,inappropriate
or disruptive,please ignore it.
If you dont know how to ignore a posting complain
to me and I will be only too happy to demonstrate :-)

"guiffen" <guiffen.3yfbxf@no.email.invalid> wrote in message
news:guiffen.3yfbxf@no.email.invalid...
>
> Thanks for the replies Perry, Deimos, and Woger.
>
> *Perry:* Thanks, gave it a shot and no luck. It just reinstalled the
> previous drivers but as I mention below, the 6150 is likely onboard
> while my previous card's drivers have actually been long gone and the
> comp refuses to recognize new cards.
>
> *Woger*: I've already tried those. No luck. It's as if my previous
> cards and drivers aren't even on my system even though I've installed
> them.
>
> *Deimos:* I don't know what you mean about jumper setting. Not sure
> what to look for. Your note about 6150 LE being onboard is correct.
> Upon trying to uninstall the 6150 in safe mode, I got a warning saying
> the uninstall failed because it "may be required to boot the system."
> It turns out my other PCI-E card was a 9500 GT. Anyway, I suppose I
> didn't clue in because I have been trying to fix my previous card for
> over a month and just accepted it as the 6150 since there wasn't a trace
> of any other card.
>
> Considering the new 9800 GT is now acting as useless as the previous
> 9500, I'm wondering if my 9500 is even dead and if it's not a Windows or
> BIOS related issue.
>
> Since reading your guys' posts, I have taken out the 9800 (aka: "the
> card"), started the computer up in Safe Mode and disabled the onboard
> (6150 LE) display in the Device Manager. Turned off the comp,
> reinserted and plugged in the card. Turned on the computer and loaded
> the BIOS. I found the default video adapter was set to PCI so I changed
> it to PCI-E. There were no other settings that appeared to have a video
> function/memory or mentioned a brand name relating to graphics
> controllers. (I know very little about BIOS, It's best to relate to me
> as someone who is clueless with such things) Saved changes and
> rebooted.
>
> Once the BIOS restarted, with my screen still plugged into the onboard
> VGA, it loaded up windows as usual and I continued by installing the
> drivers from the CD. Once that was done, I shut down the computer
> rather than restarting and plugged in the DVI connections to the card.
>
>
> No luck, the displays didn't work at all. Had to replug in my onboard
> VGA to have a display. I don't even know how to check for evidence if
> my computer can even recognize the new card in the slot.. however, with
> the card installed, I can hear the computer processing constantly but
> don't know what it's actually doing.
>
> Hopefully this might shed a bit more light on the situation. Thanks
> for your replies, please respond if you might have any more ideas.
>
>

Hi!

> Your note about 6150 LE being onboard is correct.

Then you might need to turn it off. (It seems like you've tried this.)

Watch your computer as it starts up and see what keystrokes it might suggest
for getting into the system setup or BIOS setup utility.

If it doesn't tell you, or a full screen logo is obscuring things, some
common ones are F1, F2 and DEL. Computers produced by name brands may have
some more exotic way of getting into setup.

Anyway, when you get there, you are looking for any of the following
settings:

VGA Share Memory size (may need to be set to nothing)
Initialize Video First (with choices such as onboard, AGP (older systems),
PCI Express, or PCI)

Also look for settings with similar names to those. You may not need to
change all of them, but you do want to change the settings so that the
system is strongly discouraged from enabling and using the onboard video for
anything. This is supposed to be automatic, though. (Why it isn't being
disabled upon arrival of the new card is a good question that should be
answered. Have you checked with your motherboard maker to see if a later
BIOS release might resolve this problem?)

Anyway, when you've got the onboard 6150 disabled, try installing your new
card and double check everything:

1. Have you got a power supply that's big enough to operate it? (at LEAST
350 watts or (hopefully!) better, honestly specified)
2. Did you connect any auxiliary power cables to the card, if it requires
them?
3. Are you using the right display connector? Look for numbers to tell you
which one is number one. (Some cards don't care and output the same signals
on both connectors until their driver takes over.)
4. Finally--does another card work where the one you are trying won't? Cards
that won't work with some motherboards happen, and the only easy fix may be
one with a different chipset or from a different vendor.
5. Does the card you are trying to install work in a different known working
computer system? Can you borrow one to find out?

Even if the onboard 6150 graphics were not disabled, I'd have expected that
Windows would have noticed the new card and at least tried to install
drivers. (All halfway recent versions of Windows will recognize multiple
installed display adapters.)

You've got to figure out why the new card won't take over from the onboard,
integrated graphics before you will be able to get any further. And I think
at this point you've got one of two problems--either the new card doesn't
actually work OR it's not compatible with your computer!

William