Losing network connection and NIC acts weird from warm/hot weather/temperatures?
Hello.
Is there a known issue on MSI P43 NEO3-F (MSI-7514) motherboards'
onboard RealTek RTL8168C (P)/8111C(P) PCI-E Gigabit Ethernet NIC network
disconnecting and acting weird during warm/hot weather?
I noticed lately and back on 1/11/2009 night when weather got warm/hot
(e.g., my room can get over 85F degrees, but lately it has been 80F
degrees), my network would lose its connection. See http://img9.imageshack.us/img9/5580/screenshots.gif for a few SpeedFan's
sensor readings when the incidents occurred. I have never seen this
happen when the weather is cooler (60-70F degrees in my room).
I also think this only happens if I am using the PC lightly (nothing
intensive) like watching fullscreen videos (video overlay), surfing the
Web, etc. I don't see any errors or evidences that it happens when idled
(e.g., asleep or out). Uptime doesn't seem to matter since I have seen
days to 3.5 hours.
I tried upgrading network driver twice (e.g., Realtek_XP_5714_0219 from http://www.realtek.com.tw/downloads/...&GetDown=false
....), disabling Kerio Personal Firewall v2.1.5 (XP's disabled already),
releasing and renewing IP address (works, but still no network -- can't
even ping my router!), unplugging and replugging the cat5 cable (do see
the network port lights on), touching the network jack and hardware
inside and outside of the case (not hot), trying another cat5 cable and
a network port on a switch instead router's), changing from "Minimal
Power Management" to full power (no underclocking/slowing down when
idled), etc.
During the disconnections, I tried:
C:\>tracert 192.168.0.1
Tracing route to 192.168.0.1 over a maximum of 30 hops
I checked Windows XP Pro. SP3's event logs and noticed these during the
disconnections:
Event logs showed:
Event Type: Information
Event Source: Tcpip
Event Category: None
Event ID: 4201
Date: 2/28/2009
Time: 6:42:23 PM
User: N/A
Computer: FOOBAR
Description:
The system detected that network adapter
\DEVICE\TCPIP_{51FDDE0F-0935-416E-8FE0-3E1A50847D41} was connected to
the network, and has initiated normal operation over the network adapter.
For more information, see Help and Support Center at
Event Type: Information
Event Source: BROWSER
Event Category: None
Event ID: 8033
Date: 2/28/2009
Time: 6:47:22 PM
User: N/A
Computer: FOOBAR
Description:
The browser has forced an election on network
\Device\NetBT_Tcpip_{89F40100-0D8D-4C33-A32D-3D91CAEB3FBD} because a
master browser was stopped.
For more information, see Help and Support Center at
Event Type: Information
Event Source: Tcpip
Event Category: None
Event ID: 4201
Date: 3/1/2009
Time: 6:19:08 AM
User: N/A
Computer: FOOBAR
Description:
The system detected that network adapter
\DEVICE\TCPIP_{51FDDE0F-0935-416E-8FE0-3E1A50847D41} was connected to
the network, and has initiated normal operation over the network adapter.
For more information, see Help and Support Center at
Event Type: Information
Event Source: Tcpip
Event Category: None
Event ID: 4201
Date: 3/1/2009
Time: 6:19:20 AM
User: N/A
Computer: FOOBAR
Description:
The system detected that network adapter
\DEVICE\TCPIP_{51FDDE0F-0935-416E-8FE0-3E1A50847D41} was connected to
the network, and has initiated normal operation over the network adapter.
For more information, see Help and Support Center at
I also noticed the disconnections usually start with red X icon in my
taskbar with its bubble and then later the long disconnection even
though no red X (1 GB and connected). If I were to disconnect the cat5
cable from NIC, then it wouldn't even detect it is missing the cable!
The only way to fix this was to reboot (best way and last longer) OR
disable network connection and re-enable it (Windows XP's Network
Connections) or the NIC itself (Device Manager), but that doesn't always
last long (maybe a minute). Example of my pings right after disabling
and re-enabling NIC:
C:\>ping 192.168.0.1 -t
Pinging 192.168.0.1 with 32 bytes of data:
Request timed out.
Reply from 192.168.0.1: bytes=32 time<1ms TTL=150
Reply from 192.168.0.1: bytes=32 time<1ms TTL=150
Reply from 192.168.0.1: bytes=32 time<1ms TTL=150
Request timed out.
Reply from 192.168.0.1: bytes=32 time<1ms TTL=150
Request timed out.
Request timed out.
Reply from 192.168.0.1: bytes=32 time<1ms TTL=150
MSINFO32 in case it helps (seems OK to me, but I am not a hardware expert):
[Conflicts/Sharing]
Resource Device
I/O Port 0x00000000-0x00000CF7 PCI bus
I/O Port 0x00000000-0x00000CF7 Direct memory access controller
I/O Port 0x000003C0-0x000003DF Intel(R) 4 Series Chipset PCI Express
Root Port - 2E21
I/O Port 0x000003C0-0x000003DF ATI Radeon HD 4800 Series
IRQ 21 Intel(R) ICH10 Family USB Universal Host Controller - 3A38
IRQ 21 OHCI Compliant IEEE 1394 Host Controller
IRQ 21 TechniSat DVB-PC TV Star PCI
IRQ 23 Intel(R) ICH10 Family USB Universal Host Controller - 3A34
IRQ 23 Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A
I/O Port 0x0000B000-0x0000BFFF Intel(R) 4 Series Chipset PCI Express
Root Port - 2E21
I/O Port 0x0000B000-0x0000BFFF ATI Radeon HD 4800 Series
IRQ 16 Intel(R) 4 Series Chipset PCI Express Root Port - 2E21
IRQ 16 ATI Radeon HD 4800 Series
IRQ 16 Intel(R) ICH10 Family USB Universal Host Controller - 3A37
IRQ 16 Standard Dual Channel PCI IDE Controller
IRQ 16 Intel(R) ICH10 Family PCI Express Root Port 2 - 3A42
IRQ 16 Intel(R) ICH10 Family PCI Express Root Port 6 - 3A4A
IRQ 16 ASUS TV880 Video Capture (NTSC)
IRQ 17 Microsoft UAA Bus Driver for High Definition Audio
IRQ 17 Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40
IRQ 17 Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC
Memory Address 0xD0000000-0xDFFFFFFF Intel(R) 4 Series Chipset PCI
Express Root Port -
2E21
Memory Address 0xD0000000-0xDFFFFFFF ATI Radeon HD 4800 Series
IRQ 18 Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C
IRQ 18 Intel(R) ICH10 Family USB Universal Host Controller - 3A36
IRQ 19 Intel(R) ICH10 Family USB Universal Host Controller - 3A39
IRQ 19 Intel(R) ICH10 Family USB Universal Host Controller - 3A35
IRQ 19 Intel(R) ICH10 Family 4 port Serial ATA Storage Controller 1 - 3A20
IRQ 19 Intel(R) ICH10 Family 2 port Serial ATA Storage Controller 2 - 3A26
Memory Address 0xA0000-0xBFFFF PCI bus
Memory Address 0xA0000-0xBFFFF Intel(R) 4 Series Chipset PCI Express
Root Port - 2E21
Memory Address 0xA0000-0xBFFFF ATI Radeon HD 4800 Series
Memory Address 0xFED90000-0xFED93FFF System board
Memory Address 0xFED90000-0xFED93FFF System board
I/O Port 0x000003B0-0x000003BB Intel(R) 4 Series Chipset PCI Express
Root Port - 2E21
I/O Port 0x000003B0-0x000003BB ATI Radeon HD 4800 Series
[IRQs]
Resource Device Status
IRQ 9 Microsoft ACPI-Compliant System OK
IRQ 16 Intel(R) 4 Series Chipset PCI Express Root Port - 2E21 OK
IRQ 16 ATI Radeon HD 4800 Series OK
IRQ 16 Intel(R) ICH10 Family USB Universal Host Controller - 3A37 OK
IRQ 16 Standard Dual Channel PCI IDE Controller OK
IRQ 16 Intel(R) ICH10 Family PCI Express Root Port 2 - 3A42 OK
IRQ 16 Intel(R) ICH10 Family PCI Express Root Port 6 - 3A4A OK
IRQ 16 ASUS TV880 Video Capture (NTSC) OK
IRQ 17 Microsoft UAA Bus Driver for High Definition Audio OK
IRQ 17 Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40 OK
IRQ 17 Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC OK
IRQ 21 Intel(R) ICH10 Family USB Universal Host Controller - 3A38 OK
IRQ 21 OHCI Compliant IEEE 1394 Host Controller OK
IRQ 21 TechniSat DVB-PC TV Star PCI OK
IRQ 19 Intel(R) ICH10 Family USB Universal Host Controller - 3A39 OK
IRQ 19 Intel(R) ICH10 Family USB Universal Host Controller - 3A35 OK
IRQ 19 Intel(R) ICH10 Family 4 port Serial ATA Storage Controller 1
- 3A20 OK
IRQ 19 Intel(R) ICH10 Family 2 port Serial ATA Storage Controller 2
- 3A26 OK
IRQ 18 Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C OK
IRQ 18 Intel(R) ICH10 Family USB Universal Host Controller - 3A36 OK
IRQ 23 Intel(R) ICH10 Family USB Universal Host Controller - 3A34 OK
IRQ 23 Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A OK
IRQ 20 Creative SB Audigy 2 ZS (WDM) OK
IRQ 22 TechniSat DVB-PC TV Star PCI #3 OK
IRQ 0 System timer OK
IRQ 8 System CMOS/real time clock OK
IRQ 13 Numeric data processor OK
IRQ 4 Communications Port (COM1) OK
IRQ 6 Standard floppy disk controller OK
IRQ 1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard OK
IRQ 12 Microsoft PS/2 Mouse OK
IRQ 14 Intel(R) ICH10 Family SMBus Controller - 3A30 OK
Thank you in advance.
--
"Ants live safely till they have gotten wings." --unknown
/\___/\
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| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Nuke ANT from e-mail address: philpi@earthlink.netANT
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Re: Losing network connection and NIC acts weird from warm/hot weather/temperatures?
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Hi,
Just a silly suggestion:
Isn't it more likely that your router is the one that isn't working
properly during high temperatures?
I have had systems that had overheating issues but never saw one
specifically loose a network connection at such a time. It is true
however that electronics does tend to fail to function properly when
exposed to stress such as high temperatures, if not properly
constructed. Technically you could try your warranty, since there is no
way in which you could repair damage like this in a motherboard.
I would still try a fresh reinstall of Windows first though, if I were
you, since the whole software firewall subsystem is severely ******* up
in Windows and going so far as having had a firewall installed at some
point is often enough to make it stop working under highly specific
circumstances.
LP,
Jure
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Re: Losing network connection and NIC acts weird from warm/hot weather/temperatures?
Hi,
Try Putting in a Network Card on the computer
Simon Yee
"Jure Sah" <dustwolfy@gmail.com> wrote in message
news:gp776r$odl$1@localhost.localdomain...
> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> Hi,
>
> Just a silly suggestion:
>
> Isn't it more likely that your router is the one that isn't working
> properly during high temperatures?
>
> I have had systems that had overheating issues but never saw one
> specifically loose a network connection at such a time. It is true
> however that electronics does tend to fail to function properly when
> exposed to stress such as high temperatures, if not properly
> constructed. Technically you could try your warranty, since there is no
> way in which you could repair damage like this in a motherboard.
>
> I would still try a fresh reinstall of Windows first though, if I were
> you, since the whole software firewall subsystem is severely ******* up
> in Windows and going so far as having had a firewall installed at some
> point is often enough to make it stop working under highly specific
> circumstances.
>
> LP,
> Jure
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> Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org
>
> iD8DBQFJtyAaB6mNZXe93qgRAio8AKCW6Xqfey5ojGeFUtxJaL k/rQ4R6ACgm5/e
> Dmh5TT8l+QGwFG/OBP6GH4Q=
> =j+tE
> -----END PGP SIGNATURE-----
Losing network connection and NIC acts weird from warm/hot weather/temperatures? 
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