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  #1  
Old 06-09-2007, 08:58 PM
Geoff
 
Posts: n/a
Default word 2007 clipart

I cannot open clipart on Word 2007. It locks the document and I have to use
task manager to close word and start again. A previous posting reply to the
same problem does not work for me as the Detect and Repair option is not
available.
Any other ideas?
Thanks
Geoff
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  #2  
Old 06-09-2007, 09:09 PM
Mary Sauer
 
Posts: n/a
Default Re: word 2007 clipart

Look at your firewall program, it may have the Office site blocked.
Empty your temp cache, in Internet Explorer, tools, Internet options, delete
files.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

"Geoff" <Geoff@discussions.microsoft.com> wrote in message
news:02CBAC2D-AAF0-46D5-8273-31A59852EB50@microsoft.com...
>I cannot open clipart on Word 2007. It locks the document and I have to use
> task manager to close word and start again. A previous posting reply to the
> same problem does not work for me as the Detect and Repair option is not
> available.
> Any other ideas?
> Thanks
> Geoff



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  #3  
Old 06-09-2007, 11:20 PM
Geoff
 
Posts: n/a
Default Re: word 2007 clipart

Thanks Mary,
Cleared cache no different. My word 2003 works ok so I dont think it is my
firewall. Any other ideas?
Geoff


"Mary Sauer" wrote:

> Look at your firewall program, it may have the Office site blocked.
> Empty your temp cache, in Internet Explorer, tools, Internet options, delete
> files.
>
> --
> Mary Sauer MSFT MVP
> http://office.microsoft.com/
> http://msauer.mvps.org/
> news://msnews.microsoft.com
>
> "Geoff" <Geoff@discussions.microsoft.com> wrote in message
> news:02CBAC2D-AAF0-46D5-8273-31A59852EB50@microsoft.com...
> >I cannot open clipart on Word 2007. It locks the document and I have to use
> > task manager to close word and start again. A previous posting reply to the
> > same problem does not work for me as the Detect and Repair option is not
> > available.
> > Any other ideas?
> > Thanks
> > Geoff

>
>
>

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  #4  
Old 06-10-2007, 09:10 AM
Mary Sauer
 
Posts: n/a
Default Re: word 2007 clipart

Word 2003 and 07 will work without the Internet, the clipart will not. This is
why I suggested the firewall. If you are not sure put the Office site in your
trusted zone.

In Internet Explorer, tools, security tab, highlight "Trusted sites" click
sites, clear "Require server verification (https for all sites in this zone."
Type http://office.microsoft.com click add.

Are you accepting the ActiveX control?

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

"Geoff" <Geoff@discussions.microsoft.com> wrote in message
news:57F17B0A-C53C-45D0-8E61-AFC9578383AB@microsoft.com...
> Thanks Mary,
> Cleared cache no different. My word 2003 works ok so I dont think it is my
> firewall. Any other ideas?
> Geoff
>
>
> "Mary Sauer" wrote:
>
>> Look at your firewall program, it may have the Office site blocked.
>> Empty your temp cache, in Internet Explorer, tools, Internet options, delete
>> files.
>>
>> --
>> Mary Sauer MSFT MVP
>> http://office.microsoft.com/
>> http://msauer.mvps.org/
>> news://msnews.microsoft.com
>>
>> "Geoff" <Geoff@discussions.microsoft.com> wrote in message
>> news:02CBAC2D-AAF0-46D5-8273-31A59852EB50@microsoft.com...
>> >I cannot open clipart on Word 2007. It locks the document and I have to use
>> > task manager to close word and start again. A previous posting reply to
>> > the
>> > same problem does not work for me as the Detect and Repair option is not
>> > available.
>> > Any other ideas?
>> > Thanks
>> > Geoff

>>
>>
>>



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  #5  
Old 06-10-2007, 12:31 PM
Geoff
 
Posts: n/a
Default Re: word 2007 clipart

Thanks again Mary

All is working OK now.I downloaded the Office updates and checked your
suggestions and it now seems OK .

Geoff



"Mary Sauer" wrote:

> Word 2003 and 07 will work without the Internet, the clipart will not. This is
> why I suggested the firewall. If you are not sure put the Office site in your
> trusted zone.
>
> In Internet Explorer, tools, security tab, highlight "Trusted sites" click
> sites, clear "Require server verification (https for all sites in this zone."
> Type http://office.microsoft.com click add.
>
> Are you accepting the ActiveX control?
>
> --
> Mary Sauer MSFT MVP
> http://office.microsoft.com/
> http://msauer.mvps.org/
> news://msnews.microsoft.com
>
> "Geoff" <Geoff@discussions.microsoft.com> wrote in message
> news:57F17B0A-C53C-45D0-8E61-AFC9578383AB@microsoft.com...
> > Thanks Mary,
> > Cleared cache no different. My word 2003 works ok so I dont think it is my
> > firewall. Any other ideas?
> > Geoff
> >
> >
> > "Mary Sauer" wrote:
> >
> >> Look at your firewall program, it may have the Office site blocked.
> >> Empty your temp cache, in Internet Explorer, tools, Internet options, delete
> >> files.
> >>
> >> --
> >> Mary Sauer MSFT MVP
> >> http://office.microsoft.com/
> >> http://msauer.mvps.org/
> >> news://msnews.microsoft.com
> >>
> >> "Geoff" <Geoff@discussions.microsoft.com> wrote in message
> >> news:02CBAC2D-AAF0-46D5-8273-31A59852EB50@microsoft.com...
> >> >I cannot open clipart on Word 2007. It locks the document and I have to use
> >> > task manager to close word and start again. A previous posting reply to
> >> > the
> >> > same problem does not work for me as the Detect and Repair option is not
> >> > available.
> >> > Any other ideas?
> >> > Thanks
> >> > Geoff
> >>
> >>
> >>

>
>
>

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  #6  
Old 06-10-2007, 02:07 PM
Mary Sauer
 
Posts: n/a
Default Re: word 2007 clipart

Glad all is well, thanks for posting back...

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

"Geoff" <Geoff@discussions.microsoft.com> wrote in message
news:047493DD-89EC-41EF-BFAA-DAC579F2CE08@microsoft.com...
> Thanks again Mary
>
> All is working OK now.I downloaded the Office updates and checked your
> suggestions and it now seems OK .
>
> Geoff
>
>
>
> "Mary Sauer" wrote:
>
>> Word 2003 and 07 will work without the Internet, the clipart will not. This
>> is
>> why I suggested the firewall. If you are not sure put the Office site in your
>> trusted zone.
>>
>> In Internet Explorer, tools, security tab, highlight "Trusted sites" click
>> sites, clear "Require server verification (https for all sites in this
>> zone."
>> Type http://office.microsoft.com click add.
>>
>> Are you accepting the ActiveX control?
>>
>> --
>> Mary Sauer MSFT MVP
>> http://office.microsoft.com/
>> http://msauer.mvps.org/
>> news://msnews.microsoft.com
>>
>> "Geoff" <Geoff@discussions.microsoft.com> wrote in message
>> news:57F17B0A-C53C-45D0-8E61-AFC9578383AB@microsoft.com...
>> > Thanks Mary,
>> > Cleared cache no different. My word 2003 works ok so I dont think it is my
>> > firewall. Any other ideas?
>> > Geoff
>> >
>> >
>> > "Mary Sauer" wrote:
>> >
>> >> Look at your firewall program, it may have the Office site blocked.
>> >> Empty your temp cache, in Internet Explorer, tools, Internet options,
>> >> delete
>> >> files.
>> >>
>> >> --
>> >> Mary Sauer MSFT MVP
>> >> http://office.microsoft.com/
>> >> http://msauer.mvps.org/
>> >> news://msnews.microsoft.com
>> >>
>> >> "Geoff" <Geoff@discussions.microsoft.com> wrote in message
>> >> news:02CBAC2D-AAF0-46D5-8273-31A59852EB50@microsoft.com...
>> >> >I cannot open clipart on Word 2007. It locks the document and I have to
>> >> >use
>> >> > task manager to close word and start again. A previous posting reply to
>> >> > the
>> >> > same problem does not work for me as the Detect and Repair option is not
>> >> > available.
>> >> > Any other ideas?
>> >> > Thanks
>> >> > Geoff
>> >>
>> >>
>> >>

>>
>>
>>



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