Word 2000 hangs up at start

I have read everything I can find on this error, most say rename the
normal.dat file to normal.old and restart word. After a search of my
machine this file does not show up. Any help would be greatly
appreciated. Also all other office apps work fine and I can open word
by entering winword.exe /a in the run command line box.


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elliott13
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Did you search for Normal.dot or Normal.dat? If the latter you need to find
Normal.dot.

Also, did you try the steps in this troubleshooting article?
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/boo...x#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"elliott13" <elliott13.2vpy3e@DoNotSpam.com> wrote in message
news:elliott13.2vpy3e@DoNotSpam.com...
>
> I have read everything I can find on this error, most say rename the
> normal.dat file to normal.old and restart word. After a search of my
> machine this file does not show up. Any help would be greatly
> appreciated. Also all other office apps work fine and I can open word
> by entering winword.exe /a in the run command line box.
>
>
> --
> elliott13
> ------------------------------------------------------------------------
> elliott13's Profile: http://forums.techarena.in/member.php?userid=29784
> View this thread: http://forums.techarena.in/showthread.php?t=805794
>
> http://forums.techarena.in
>

On Aug 22, 5:37 am, elliott13 <elliott13.2vp...@DoNotSpam.com> wrote:
> I have read everything I can find on this error, most say rename the
> normal.dat file to normal.old and restart word. After a search of my
> machine this file does not show up. Any help would be greatly
> appreciated. Also all other office apps work fine and I can open word
> by entering winword.exe /a in the run command line box.
>
> --
> elliott13
> ------------------------------------------------------------------------
> elliott13's Profile:http://forums.techarena.in/member.php?userid=29784
> View this thread:http://forums.techarena.in/showthread.php?t=805794
>
> http://forums.techarena.in

The file name is normal.dot not dat dot as in polka dots. (your
fonts may be causing issues.)