VISTA ULTIMATE AND OFF ICE 2007 STANDARD CONFLICTS

when using word envelope. loading address from address book, Outlook 2007)
program freezes and shuts down. loaded sp1 and same result. Microsoft
worked on it for three weeks with no resolution. help??

there must be something i can do.
--
HALES1

If Microsoft worked on it for three weeks with no resolution, then you may
not have better luck in a peer support forum. Additionally, you haven't
indicated what you have tried already, so it's hard to figure out if anyone
here can provide further suggestions that won't repeat what you have already
tried.

That said, I would initially suggest re-installing Outlook / Office. Then if
that doesn't work, uninstall and re-install. Then if that doesn't work,
completely remove all components and re-install. Then if that doesn't work,
I'd consider whether I want to re-install the operating system clean with
Office, or try some different software. It could be that you have a conflict
with some other program installed, but there's no easy way to troubleshoot
that on a discussion board, so you may want to take it to a local PC support
place if the reinstallation / clean installation doesn't work.

--
mezzodiva

Please reply to the group, so all may benefit.

"HALES1" <HALES1@discussions.microsoft.com> wrote in message
news:0BEBA609-9ACE-422D-9ACC-F18E82718385@microsoft.com...
> when using word envelope. loading address from address book, Outlook
> 2007)
> program freezes and shuts down. loaded sp1 and same result. Microsoft
> worked on it for three weeks with no resolution. help??
>
> there must be something i can do.
> --
> HALES1

Use Publisher.
Mail, e-mail, and catalog merge
http://office.microsoft.com/en-us/pu...502901033.aspx

Outlook 2007 help for Publisher
Create an e-mail merge

http://office.microsoft.com/en-us/pu...498641033.aspx

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

"HALES1" <HALES1@discussions.microsoft.com> wrote in message
news:0BEBA609-9ACE-422D-9ACC-F18E82718385@microsoft.com...
> when using word envelope. loading address from address book, Outlook 2007)
> program freezes and shuts down. loaded sp1 and same result. Microsoft
> worked on it for three weeks with no resolution. help??
>
> there must be something i can do.
> --
> HALES1

I'm not sure if you ever got this fixed or not. There are many many of us
that lock up when trying to use mail merge in 2007. You are not alone.

Some of the things that might help (not fix it) are to put Outlook offline,
save your document as a 2003 file and then merge. But as of yet Microsoft
has not fixed this problem that i am aware of.



"HALES1" wrote:

> when using word envelope. loading address from address book, Outlook 2007)
> program freezes and shuts down. loaded sp1 and same result. Microsoft
> worked on it for three weeks with no resolution. help??
>
> there must be something i can do.
> --
> HALES1