Visio 2003: shape search = Indexing Service Catalog does not exist

C'mon Microsoft how bout some help on this one!!!
I've search for the last 6 months for the soln and although MANY people have
posted re this problem there has been NOTHING from MS re how to fix - this is
strange since its a common problem.
If you (MS) can't fix it at least add a KB article that you acknowledge it
exists & stop us all wasting so much time and energy trying to fix it!

PROBLEM:
When you search for a shape (eg "firewall") you get the following error:
"1. Visio Local Shapes - The Visio Indexing Service Catalog does not exist.
Please repair the Visio installation."

** This is really frustration since you know shapes are there but can't
easily find them **

THINGS THAT DO NOT FIX IT:
Running a Visio repair - even one that resets all your customisations back
to defaults!
Deleting then re-creating your Visio index either by allowing the repair
(above) to do it automatically OR doing it manually.

ANY help would be very much appreciated.
Thanks
Nigel

1. Microsoft employees rarely ever visit these newsgroups.

2. Try [osting your question in a Visio-specific newsgroup.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


"Nigeltec" <Nigeltec@discussions.microsoft.com> wrote in message
news:6FBA66BC-A733-4CEB-A7AF-757892FD230C@microsoft.com...
> C'mon Microsoft how bout some help on this one!!!
> I've search for the last 6 months for the soln and although MANY people
> have
> posted re this problem there has been NOTHING from MS re how to fix - this
> is
> strange since its a common problem.
> If you (MS) can't fix it at least add a KB article that you acknowledge it
> exists & stop us all wasting so much time and energy trying to fix it!
>
> PROBLEM:
> When you search for a shape (eg "firewall") you get the following error:
> "1. Visio Local Shapes - The Visio Indexing Service Catalog does not
> exist.
> Please repair the Visio installation."
>
> ** This is really frustration since you know shapes are there but can't
> easily find them **
>
> THINGS THAT DO NOT FIX IT:
> Running a Visio repair - even one that resets all your customisations back
> to defaults!
> Deleting then re-creating your Visio index either by allowing the repair
> (above) to do it automatically OR doing it manually.
>
> ANY help would be very much appreciated.
> Thanks
> Nigel

Hi Nigel,

It's not clear whether the Indexing service is enabled in your scenario
http://support.microsoft.com/kb/827894/en-us?FR=1
or whether the shapes are on a Network share or your local PC, which can also cause some strange results.

You may want to use the link below to the MS Office Visio discussion group.
==================
<<"Nigeltec" <Nigeltec@discussions.microsoft.com> wrote in message news:6FBA66BC-A733-4CEB-A7AF-757892FD230C@microsoft.com...
C'mon Microsoft how bout some help on this one!!!
I've search for the last 6 months for the soln and although MANY people have
posted re this problem there has been NOTHING from MS re how to fix - this is
strange since its a common problem.
If you (MS) can't fix it at least add a KB article that you acknowledge it
exists & stop us all wasting so much time and energy trying to fix it!

PROBLEM:
When you search for a shape (eg "firewall") you get the following error:
"1. Visio Local Shapes - The Visio Indexing Service Catalog does not exist.
Please repair the Visio installation."

** This is really frustration since you know shapes are there but can't
easily find them **

THINGS THAT DO NOT FIX IT:
Running a Visio repair - even one that resets all your customisations back
to defaults!
Deleting then re-creating your Visio index either by allowing the repair
(above) to do it automatically OR doing it manually.

ANY help would be very much appreciated.
Thanks
Nigel>>
--
Please let us know if this has helped,

Bob Buckland ?:-)
MS Office System Products MVP

>>*Courtesy is not expensive and can pay big dividends<<

LINKS
A. Specific newsgroup/discussion group mentioned in this message:
news://msnews.microsoft.com/microsoft.public.visio
or via browser:
http://microsoft.com/communities/new...t.public.visio

B. MS Office Community discussion/newsgroups via Web Browser
http://microsoft.com/office/communit...s/default.mspx
or
Microsoft hosted newsgroups via Outlook Express/newsreader
news://msnews.microsoft.com

> It's not clear whether the Indexing service is enabled in your scenario
> http://support.microsoft.com/kb/827894/en-us?FR=1

YES I have indexing enabled & had reviewed this article - doesn't apply.


> You may want to use the link below to the MS Office Visio discussion group.

I'm using TechNet Managed Newsgrps and it doesn't list VISIO as a newsgrp -
the only ones I get under the Office flyout are Office, Outlook & Excel hence
my posting here. Followed your Visio newsgrp link below and serached there
but nothing re my problem - will post there aswell.

Thanks
Nigel