Suddenly my HP 2550L stopped printing documents from MS Publish (Office 2000
Small Business version). I was on the help line to HP for over an hour and
was finally told that it was an applications problem, not a printer problem.
My instinct would be to try to un-install Publish and re-install it, but I'm
a 66 year old with only modest computer skills and rather timid when trying
something without some instruction. The MS Publish came with MS Office Suite
2000 and I don't want to screw up any of the other applications. I did go to
the HP diagnostic help and it told me that my printer is fine -- correct
driver, enough memory, etc. If anyone has had this problem and learned how to
fix it, I would certainly be very grateful for any help. Thank you.
--
Bo & Daisy & Jean''s Mom
Hello Saluki,
Publisher has no printer issues. If you could print before from your printer,
then it is a driver failure.
HP has an Universal driver on their web site with an April 2007 timestamp. You
might see if it will solve your problem. http://h20000.www2.hp.com/bizsupport...5&swEnvOID=228
It is always wise to completely uninstall the printer driver before
installing/reinstalling.
"Saluki" <Saluki@discussions.microsoft.com> wrote in message
news:3C9348DF-9DAC-4B87-9E6E-620C44892B2D@microsoft.com...
> Suddenly my HP 2550L stopped printing documents from MS Publish (Office 2000
> Small Business version). I was on the help line to HP for over an hour and
> was finally told that it was an applications problem, not a printer problem.
> My instinct would be to try to un-install Publish and re-install it, but I'm
> a 66 year old with only modest computer skills and rather timid when trying
> something without some instruction. The MS Publish came with MS Office Suite
> 2000 and I don't want to screw up any of the other applications. I did go to
> the HP diagnostic help and it told me that my printer is fine -- correct
> driver, enough memory, etc. If anyone has had this problem and learned how to
> fix it, I would certainly be very grateful for any help. Thank you.
> --
> Bo & Daisy & Jean''s Mom
Trouble printing from MS Publish to HP2550L 
Linear Mode
