I am unable to install this application on my Windows XP SP2 machine. I have
MS Office 2003 Professional installed. The error message states the the
"Windows Installer service cannot update one or more protected Windows
files." Can anyone help me?
Are you logged in as the machine's administrator, or someone with
administration permissions?
--
mezzodiva
Please reply to the group, so all may benefit.
"jilbert" <jilbert@discussions.microsoft.com> wrote in message
news:772945EB-CAA6-406B-B67D-CF4890223749@microsoft.com...
>I am unable to install this application on my Windows XP SP2 machine. I
>have
> MS Office 2003 Professional installed. The error message states the the
> "Windows Installer service cannot update one or more protected Windows
> files." Can anyone help me?
I actually found the problem (late last night). I looked in my events viewer
and the installer cannot find a dll. I was able to download the dll and was
able to install the application.
"mezzodiva" wrote:
> Are you logged in as the machine's administrator, or someone with
> administration permissions?
>
> --
> mezzodiva
>
Great! Thanks for posting back something that might help someone else.
--
mezzodiva
Please reply to the group, so all may benefit.
"jilbert" <jilbert@discussions.microsoft.com> wrote in message
news3D1D684-BD41-448F-B7C4-A5B45C880D46@microsoft.com...
> Yes -- I am an administrator.
>
> I actually found the problem (late last night). I looked in my events
> viewer
> and the installer cannot find a dll. I was able to download the dll and
> was
> able to install the application.
>
> "mezzodiva" wrote:
>
>> Are you logged in as the machine's administrator, or someone with
>> administration permissions?
>>
>> --
>> mezzodiva
>>
>