Hooray!! At least I found out one thing. When I made a new user profile Word
worked just fine. So it must be as you say: there must be something wrong
with the user profile's Word settings section . Now the question is: what can
I do about it?
--
Life isn''t about how to survive the storm, but how to dance in the rain
~ author unknown
"Herb Tyson [MVP]" wrote:
> What happens if you create a new Windows user profile? Does the problem
> occur for that new user? If not, I'm beginning to wonder if perhaps your
> user profile's Word settings section has become corrupted.
>
> --
> Herb Tyson MS MVP
> Author of the Word 2007 Bible
> Blog: http://word2007bible.herbtyson.com
> Web: http://www.herbtyson.com
>
>
> "bubbie" <bubbie@discussions.microsoft.com> wrote in message
> news:F3E91155-0221-4D2D-82F9-794B29BA4B37@microsoft.com...
> > OK. I tried both ways and had no success. It still shows the old name.
> > Excel,
> > Publisher, etc don't have the problem. This is the only problem of its
> > kind.
> > BTW, I know that this is probably a stupid question, but should I have
> > restarted the computer after I renamed the key? And I didn't rename the
> > "bag", only the key inside the bag.
> >
> > --
> > Life isn''t about how to survive the storm, but how to dance in the rain
> > ~ author unknown
> >
> >
> >
> > "Herb Tyson [MVP]" wrote:
> >
> >> I would try renaming that key, rather than deleting it, to see if it
> >> fixes
> >> the problem. If you end up with more problems, instead, you can always
> >> rename it again.
> >>
> >> This article explains a bit about the Bags items in general:
> >>
> >> http://www.kellys-korner-xp.com/xp_common_tasks.htm
> >>
> >> But, let me make sure I understand the problem.
> >>
> >> 1. You have a file name Oldbubbie.doc. It exists.
> >>
> >> 2. You've recently edited Newbubbie.doc.
> >>
> >> 3. When you click on File in the Word menu, Oldbubbie.doc shows up in the
> >> list. (Does Newbubbie.doc show up, too, by the way, and if it does, does
> >> clicking on it open the correct file?)
> >>
> >> 4. When you click on Oldbubbie.doc in the list, Newbubbie.doc opens
> >> instead.
> >>
> >> Is that correct? If you have Excel or another Office program that
> >> remembers
> >> recent file names, do they exhibit the same issue?
> >>
> >> Let's see if renaming the registry entry fixes it. If not, there might be
> >> something more sinister going on. When file pointers appear to be messed
> >> up,
> >> I start to worry about file, folder, and disk corruption.
> >>
> >> --
> >> Herb Tyson MS MVP
> >> Author of the Word 2007 Bible
> >> Blog: http://word2007bible.herbtyson.com
> >> Web: http://www.herbtyson.com
> >>
> >>
> >> "bubbie" <bubbie@discussions.microsoft.com> wrote in message
> >> news:49D47BAC-BCC2-4FE2-A2A1-EE79A329E420@microsoft.com...
> >> >I ran the Regscanner you mentioned and this is where I found the name of
> >> >the
> >> > old file. What is your suggestion on this? Should I delete the
> >> > information
> >> > found in that key?
> >> > Thanks for your help!!
> >> >
> >> > HKCU\Software\Microsoft\Windows\ShellNoRoam\Bags\1 771\Shell
> >> > ItemPos1280x800(1) REG_BINARY
> >> >
> >> >
> >> > --
> >> > Life isn''t about how to survive the storm, but how to dance in the
> >> > rain
> >> > ~ author unknown
> >> >
> >> >
> >> >
> >> > "Alan Edwards" wrote:
> >> >
> >> >> FWIW
> >> >> You may have searched the Registry but the value may not be found with
> >> >> a search. Regedit in XP does not find that binary data for me but a
> >> >> third party application (Regscanner) does.
> >> >> Have a look at the value of "Settings" in the key:
> >> >> HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\W ord\Data
> >> >>
> >> >> ....Alan
> >> >> --
> >> >> Alan Edwards, MS MVP Windows - Internet Explorer
> >> >> http://dts-l.com/index.htm
> >> >>
> >> >>
> >> >>
> >> >>
> >> >> On Fri, 18 Jul 2008 22:39:00 -0700, in microsoft.public.office.misc,
> >> >> bubbie <bubbie@discussions.microsoft.com> wrote:
> >> >>
> >> >> >Thanks for the suggestion. It removes it from the list. But after I
> >> >> >open
> >> >> >another file, the old name reappears again. When I click on that old
> >> >> >name, it
> >> >> >opens the file I last opened. (I hope that makes sense.)
> >> >> >I searched the registry for the old file name, but came up emptry.
> >> >> >Any
> >> >> >other
> >> >> >suggestion would be appreciated!.
> >> >>
> >>
> >>
>
>
"bubbie" <bubbie@discussions.microsoft.com> wrote in message
news:AD1CF858-C758-4B89-86C8-7E673C93F07C@microsoft.com...
> Hooray!! At least I found out one thing. When I made a new user profile
> Word
> worked just fine. So it must be as you say: there must be something wrong
> with the user profile's Word settings section . Now the question is: what
> can
> I do about it?
>
> --
> Life isn''t about how to survive the storm, but how to dance in the rain
> ~ author unknown
>
>
>
> "Herb Tyson [MVP]" wrote:
>
>> What happens if you create a new Windows user profile? Does the problem
>> occur for that new user? If not, I'm beginning to wonder if perhaps your
>> user profile's Word settings section has become corrupted.
>>
>> --
>> Herb Tyson MS MVP
>> Author of the Word 2007 Bible
>> Blog: http://word2007bible.herbtyson.com
>> Web: http://www.herbtyson.com
>>
>>
>> "bubbie" <bubbie@discussions.microsoft.com> wrote in message
>> news:F3E91155-0221-4D2D-82F9-794B29BA4B37@microsoft.com...
>> > OK. I tried both ways and had no success. It still shows the old name.
>> > Excel,
>> > Publisher, etc don't have the problem. This is the only problem of its
>> > kind.
>> > BTW, I know that this is probably a stupid question, but should I have
>> > restarted the computer after I renamed the key? And I didn't rename the
>> > "bag", only the key inside the bag.
>> >
>> > --
>> > Life isn''t about how to survive the storm, but how to dance in the
>> > rain
>> > ~ author unknown
>> >
>> >
>> >
>> > "Herb Tyson [MVP]" wrote:
>> >
>> >> I would try renaming that key, rather than deleting it, to see if it
>> >> fixes
>> >> the problem. If you end up with more problems, instead, you can
>> >> always
>> >> rename it again.
>> >>
>> >> This article explains a bit about the Bags items in general:
>> >>
>> >> http://www.kellys-korner-xp.com/xp_common_tasks.htm
>> >>
>> >> But, let me make sure I understand the problem.
>> >>
>> >> 1. You have a file name Oldbubbie.doc. It exists.
>> >>
>> >> 2. You've recently edited Newbubbie.doc.
>> >>
>> >> 3. When you click on File in the Word menu, Oldbubbie.doc shows up in
>> >> the
>> >> list. (Does Newbubbie.doc show up, too, by the way, and if it does,
>> >> does
>> >> clicking on it open the correct file?)
>> >>
>> >> 4. When you click on Oldbubbie.doc in the list, Newbubbie.doc opens
>> >> instead.
>> >>
>> >> Is that correct? If you have Excel or another Office program that
>> >> remembers
>> >> recent file names, do they exhibit the same issue?
>> >>
>> >> Let's see if renaming the registry entry fixes it. If not, there might
>> >> be
>> >> something more sinister going on. When file pointers appear to be
>> >> messed
>> >> up,
>> >> I start to worry about file, folder, and disk corruption.
>> >>
>> >> --
>> >> Herb Tyson MS MVP
>> >> Author of the Word 2007 Bible
>> >> Blog: http://word2007bible.herbtyson.com
>> >> Web: http://www.herbtyson.com
>> >>
>> >>
>> >> "bubbie" <bubbie@discussions.microsoft.com> wrote in message
>> >> news:49D47BAC-BCC2-4FE2-A2A1-EE79A329E420@microsoft.com...
>> >> >I ran the Regscanner you mentioned and this is where I found the name
>> >> >of
>> >> >the
>> >> > old file. What is your suggestion on this? Should I delete the
>> >> > information
>> >> > found in that key?
>> >> > Thanks for your help!!
>> >> >
>> >> > HKCU\Software\Microsoft\Windows\ShellNoRoam\Bags\1 771\Shell
>> >> > ItemPos1280x800(1) REG_BINARY
>> >> >
>> >> >
>> >> > --
>> >> > Life isn''t about how to survive the storm, but how to dance in the
>> >> > rain
>> >> > ~ author unknown
>> >> >
>> >> >
>> >> >
>> >> > "Alan Edwards" wrote:
>> >> >
>> >> >> FWIW
>> >> >> You may have searched the Registry but the value may not be found
>> >> >> with
>> >> >> a search. Regedit in XP does not find that binary data for me but a
>> >> >> third party application (Regscanner) does.
>> >> >> Have a look at the value of "Settings" in the key:
>> >> >> HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\W ord\Data
>> >> >>
>> >> >> ....Alan
>> >> >> --
>> >> >> Alan Edwards, MS MVP Windows - Internet Explorer
>> >> >> http://dts-l.com/index.htm
>> >> >>
>> >> >>
>> >> >>
>> >> >>
>> >> >> On Fri, 18 Jul 2008 22:39:00 -0700, in
>> >> >> microsoft.public.office.misc,
>> >> >> bubbie <bubbie@discussions.microsoft.com> wrote:
>> >> >>
>> >> >> >Thanks for the suggestion. It removes it from the list. But after
>> >> >> >I
>> >> >> >open
>> >> >> >another file, the old name reappears again. When I click on that
>> >> >> >old
>> >> >> >name, it
>> >> >> >opens the file I last opened. (I hope that makes sense.)
>> >> >> >I searched the registry for the old file name, but came up emptry.
>> >> >> >Any
>> >> >> >other
>> >> >> >suggestion would be appreciated!.
>> >> >>
>> >>
>> >>
>>
>>
I did some searching on the web and found where a site where it said that the
"normal.dot" file sometimes gets corrupted. It said to rename the file to
"normalold.dot" and that Word would make a new "normal.dot" file.
I tried that and it worked! The old file name isn't there anymore.
Thanks to all who gave me suggestions.
I hope this fix that I found helps others who are having similar problems.
--
Life isn''t about how to survive the storm, but how to dance in the rain
~ author unknown
"Herb Tyson [MVP]" wrote:
> Sadly... when the only thing that seems to fix a problem is to create a new
> Windows user profile... that's what I end up doing.
>
> --
> Herb Tyson MS MVP
> Author of the Word 2007 Bible
> Blog: http://word2007bible.herbtyson.com
> Web: http://www.herbtyson.com
>
>
> "bubbie" <bubbie@discussions.microsoft.com> wrote in message
> news:AD1CF858-C758-4B89-86C8-7E673C93F07C@microsoft.com...
> > Hooray!! At least I found out one thing. When I made a new user profile
> > Word
> > worked just fine. So it must be as you say: there must be something wrong
> > with the user profile's Word settings section . Now the question is: what
> > can
> > I do about it?
> >
> > --
> > Life isn''t about how to survive the storm, but how to dance in the rain
> > ~ author unknown
> >
> >
> >
> > "Herb Tyson [MVP]" wrote:
> >
> >> What happens if you create a new Windows user profile? Does the problem
> >> occur for that new user? If not, I'm beginning to wonder if perhaps your
> >> user profile's Word settings section has become corrupted.
> >>
> >> --
> >> Herb Tyson MS MVP
> >> Author of the Word 2007 Bible
> >> Blog: http://word2007bible.herbtyson.com
> >> Web: http://www.herbtyson.com
> >>
> >>
> >> "bubbie" <bubbie@discussions.microsoft.com> wrote in message
> >> news:F3E91155-0221-4D2D-82F9-794B29BA4B37@microsoft.com...
> >> > OK. I tried both ways and had no success. It still shows the old name.
> >> > Excel,
> >> > Publisher, etc don't have the problem. This is the only problem of its
> >> > kind.
> >> > BTW, I know that this is probably a stupid question, but should I have
> >> > restarted the computer after I renamed the key? And I didn't rename the
> >> > "bag", only the key inside the bag.
> >> >
> >> > --
> >> > Life isn''t about how to survive the storm, but how to dance in the
> >> > rain
> >> > ~ author unknown
> >> >
> >> >
> >> >
> >> > "Herb Tyson [MVP]" wrote:
> >> >
> >> >> I would try renaming that key, rather than deleting it, to see if it
> >> >> fixes
> >> >> the problem. If you end up with more problems, instead, you can
> >> >> always
> >> >> rename it again.
> >> >>
> >> >> This article explains a bit about the Bags items in general:
> >> >>
> >> >> http://www.kellys-korner-xp.com/xp_common_tasks.htm
> >> >>
> >> >> But, let me make sure I understand the problem.
> >> >>
> >> >> 1. You have a file name Oldbubbie.doc. It exists.
> >> >>
> >> >> 2. You've recently edited Newbubbie.doc.
> >> >>
> >> >> 3. When you click on File in the Word menu, Oldbubbie.doc shows up in
> >> >> the
> >> >> list. (Does Newbubbie.doc show up, too, by the way, and if it does,
> >> >> does
> >> >> clicking on it open the correct file?)
> >> >>
> >> >> 4. When you click on Oldbubbie.doc in the list, Newbubbie.doc opens
> >> >> instead.
> >> >>
> >> >> Is that correct? If you have Excel or another Office program that
> >> >> remembers
> >> >> recent file names, do they exhibit the same issue?
> >> >>
> >> >> Let's see if renaming the registry entry fixes it. If not, there might
> >> >> be
> >> >> something more sinister going on. When file pointers appear to be
> >> >> messed
> >> >> up,
> >> >> I start to worry about file, folder, and disk corruption.
> >> >>
> >> >> --
> >> >> Herb Tyson MS MVP
> >> >> Author of the Word 2007 Bible
> >> >> Blog: http://word2007bible.herbtyson.com
> >> >> Web: http://www.herbtyson.com
> >> >>
> >> >>
> >> >> "bubbie" <bubbie@discussions.microsoft.com> wrote in message
> >> >> news:49D47BAC-BCC2-4FE2-A2A1-EE79A329E420@microsoft.com...
> >> >> >I ran the Regscanner you mentioned and this is where I found the name
> >> >> >of
> >> >> >the
> >> >> > old file. What is your suggestion on this? Should I delete the
> >> >> > information
> >> >> > found in that key?
> >> >> > Thanks for your help!!
> >> >> >
> >> >> > HKCU\Software\Microsoft\Windows\ShellNoRoam\Bags\1 771\Shell
> >> >> > ItemPos1280x800(1) REG_BINARY
> >> >> >
> >> >> >
> >> >> > --
> >> >> > Life isn''t about how to survive the storm, but how to dance in the
> >> >> > rain
> >> >> > ~ author unknown
> >> >> >
> >> >> >
> >> >> >
> >> >> > "Alan Edwards" wrote:
> >> >> >
> >> >> >> FWIW
> >> >> >> You may have searched the Registry but the value may not be found
> >> >> >> with
> >> >> >> a search. Regedit in XP does not find that binary data for me but a
> >> >> >> third party application (Regscanner) does.
> >> >> >> Have a look at the value of "Settings" in the key:
> >> >> >> HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\W ord\Data
> >> >> >>
> >> >> >> ....Alan
> >> >> >> --
> >> >> >> Alan Edwards, MS MVP Windows - Internet Explorer
> >> >> >> http://dts-l.com/index.htm
> >> >> >>
> >> >> >>
> >> >> >>
> >> >> >>
> >> >> >> On Fri, 18 Jul 2008 22:39:00 -0700, in
> >> >> >> microsoft.public.office.misc,
> >> >> >> bubbie <bubbie@discussions.microsoft.com> wrote:
> >> >> >>
> >> >> >> >Thanks for the suggestion. It removes it from the list. But after
> >> >> >> >I
> >> >> >> >open
> >> >> >> >another file, the old name reappears again. When I click on that
> >> >> >> >old
> >> >> >> >name, it
> >> >> >> >opens the file I last opened. (I hope that makes sense.)
> >> >> >> >I searched the registry for the old file name, but came up emptry.
> >> >> >> >Any
> >> >> >> >other
> >> >> >> >suggestion would be appreciated!.
> >> >> >>
> >> >>
> >> >>
> >>
> >>
>
>
Wow. I thought that was one of the first things you tried. That's sure one
of the first things that's usually suggested when something is afoul in
Word. It's hard to imagine how a corrupted normal.dot could have caused the
problem, but I'm really glad that you've finally gotten it sorted without
having to move to a new profile.
"bubbie" <bubbie@discussions.microsoft.com> wrote in message
news:77308F7C-8B9B-4ACE-A532-C01331727969@microsoft.com...
>I did some searching on the web and found where a site where it said that
>the
> "normal.dot" file sometimes gets corrupted. It said to rename the file to
> "normalold.dot" and that Word would make a new "normal.dot" file.
> I tried that and it worked! The old file name isn't there anymore.
> Thanks to all who gave me suggestions.
> I hope this fix that I found helps others who are having similar problems.
> --
> Life isn''t about how to survive the storm, but how to dance in the rain
> ~ author unknown
>
>
>
> "Herb Tyson [MVP]" wrote:
>
>> Sadly... when the only thing that seems to fix a problem is to create a
>> new
>> Windows user profile... that's what I end up doing.
>>
>> --
>> Herb Tyson MS MVP
>> Author of the Word 2007 Bible
>> Blog: http://word2007bible.herbtyson.com
>> Web: http://www.herbtyson.com
>>
>>
>> "bubbie" <bubbie@discussions.microsoft.com> wrote in message
>> news:AD1CF858-C758-4B89-86C8-7E673C93F07C@microsoft.com...
>> > Hooray!! At least I found out one thing. When I made a new user profile
>> > Word
>> > worked just fine. So it must be as you say: there must be something
>> > wrong
>> > with the user profile's Word settings section . Now the question is:
>> > what
>> > can
>> > I do about it?
>> >
>> > --
>> > Life isn''t about how to survive the storm, but how to dance in the
>> > rain
>> > ~ author unknown
>> >
>> >
>> >
>> > "Herb Tyson [MVP]" wrote:
>> >
>> >> What happens if you create a new Windows user profile? Does the
>> >> problem
>> >> occur for that new user? If not, I'm beginning to wonder if perhaps
>> >> your
>> >> user profile's Word settings section has become corrupted.
>> >>
>> >> --
>> >> Herb Tyson MS MVP
>> >> Author of the Word 2007 Bible
>> >> Blog: http://word2007bible.herbtyson.com
>> >> Web: http://www.herbtyson.com
>> >>
>> >>
>> >> "bubbie" <bubbie@discussions.microsoft.com> wrote in message
>> >> news:F3E91155-0221-4D2D-82F9-794B29BA4B37@microsoft.com...
>> >> > OK. I tried both ways and had no success. It still shows the old
>> >> > name.
>> >> > Excel,
>> >> > Publisher, etc don't have the problem. This is the only problem of
>> >> > its
>> >> > kind.
>> >> > BTW, I know that this is probably a stupid question, but should I
>> >> > have
>> >> > restarted the computer after I renamed the key? And I didn't rename
>> >> > the
>> >> > "bag", only the key inside the bag.
>> >> >
>> >> > --
>> >> > Life isn''t about how to survive the storm, but how to dance in the
>> >> > rain
>> >> > ~ author unknown
>> >> >
>> >> >
>> >> >
>> >> > "Herb Tyson [MVP]" wrote:
>> >> >
>> >> >> I would try renaming that key, rather than deleting it, to see if
>> >> >> it
>> >> >> fixes
>> >> >> the problem. If you end up with more problems, instead, you can
>> >> >> always
>> >> >> rename it again.
>> >> >>
>> >> >> This article explains a bit about the Bags items in general:
>> >> >>
>> >> >> http://www.kellys-korner-xp.com/xp_common_tasks.htm
>> >> >>
>> >> >> But, let me make sure I understand the problem.
>> >> >>
>> >> >> 1. You have a file name Oldbubbie.doc. It exists.
>> >> >>
>> >> >> 2. You've recently edited Newbubbie.doc.
>> >> >>
>> >> >> 3. When you click on File in the Word menu, Oldbubbie.doc shows up
>> >> >> in
>> >> >> the
>> >> >> list. (Does Newbubbie.doc show up, too, by the way, and if it does,
>> >> >> does
>> >> >> clicking on it open the correct file?)
>> >> >>
>> >> >> 4. When you click on Oldbubbie.doc in the list, Newbubbie.doc opens
>> >> >> instead.
>> >> >>
>> >> >> Is that correct? If you have Excel or another Office program that
>> >> >> remembers
>> >> >> recent file names, do they exhibit the same issue?
>> >> >>
>> >> >> Let's see if renaming the registry entry fixes it. If not, there
>> >> >> might
>> >> >> be
>> >> >> something more sinister going on. When file pointers appear to be
>> >> >> messed
>> >> >> up,
>> >> >> I start to worry about file, folder, and disk corruption.
>> >> >>
>> >> >> --
>> >> >> Herb Tyson MS MVP
>> >> >> Author of the Word 2007 Bible
>> >> >> Blog: http://word2007bible.herbtyson.com
>> >> >> Web: http://www.herbtyson.com
>> >> >>
>> >> >>
>> >> >> "bubbie" <bubbie@discussions.microsoft.com> wrote in message
>> >> >> news:49D47BAC-BCC2-4FE2-A2A1-EE79A329E420@microsoft.com...
>> >> >> >I ran the Regscanner you mentioned and this is where I found the
>> >> >> >name
>> >> >> >of
>> >> >> >the
>> >> >> > old file. What is your suggestion on this? Should I delete the
>> >> >> > information
>> >> >> > found in that key?
>> >> >> > Thanks for your help!!
>> >> >> >
>> >> >> > HKCU\Software\Microsoft\Windows\ShellNoRoam\Bags\1 771\Shell
>> >> >> > ItemPos1280x800(1) REG_BINARY
>> >> >> >
>> >> >> >
>> >> >> > --
>> >> >> > Life isn''t about how to survive the storm, but how to dance in
>> >> >> > the
>> >> >> > rain
>> >> >> > ~ author unknown
>> >> >> >
>> >> >> >
>> >> >> >
>> >> >> > "Alan Edwards" wrote:
>> >> >> >
>> >> >> >> FWIW
>> >> >> >> You may have searched the Registry but the value may not be
>> >> >> >> found
>> >> >> >> with
>> >> >> >> a search. Regedit in XP does not find that binary data for me
>> >> >> >> but a
>> >> >> >> third party application (Regscanner) does.
>> >> >> >> Have a look at the value of "Settings" in the key:
>> >> >> >> HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\W ord\Data
>> >> >> >>
>> >> >> >> ....Alan
>> >> >> >> --
>> >> >> >> Alan Edwards, MS MVP Windows - Internet Explorer
>> >> >> >> http://dts-l.com/index.htm
>> >> >> >>
>> >> >> >>
>> >> >> >>
>> >> >> >>
>> >> >> >> On Fri, 18 Jul 2008 22:39:00 -0700, in
>> >> >> >> microsoft.public.office.misc,
>> >> >> >> bubbie <bubbie@discussions.microsoft.com> wrote:
>> >> >> >>
>> >> >> >> >Thanks for the suggestion. It removes it from the list. But
>> >> >> >> >after
>> >> >> >> >I
>> >> >> >> >open
>> >> >> >> >another file, the old name reappears again. When I click on
>> >> >> >> >that
>> >> >> >> >old
>> >> >> >> >name, it
>> >> >> >> >opens the file I last opened. (I hope that makes sense.)
>> >> >> >> >I searched the registry for the old file name, but came up
>> >> >> >> >emptry.
>> >> >> >> >Any
>> >> >> >> >other
>> >> >> >> >suggestion would be appreciated!.
>> >> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>>
>>