PLEASE HELP, REDUCED FUNCTIONALITY OF OFFICE PROFESSIONAL 2007

Thanks Jay, I think I am more nervous as some of the instructions hadn't been
just as what was on my screen as I was working through it e.g. "installer
folder" it said 'on the view menu, click details' - when clicking on "view'
there wasn't any details, it was just to click preference of view - I was
even lost then almost at the beginning! You were then supposed to select the
'subject' text box and type 340 - I couldn't find any of those!

When getting to type "regedit" you are supposed to click subkey:
"HKEY_CURRENT_USER\Software\Microsoft\Office\1 2.0" all I could see was
"HKEY_CURRENT_USER" When I clicked on that there were all these folders (I
could see that office12 was one of the folders) but it didn't show regkeys at
all! I think I am seriously out of my depth don't you think?

I can't be without office, I use it in everything I do, and used to have the
earlier versions. I use many programmes/software, but going in to the
workings is another matter!

"Jay Freedman" wrote:

> I understand your reluctance to work on the registry.
>
> I will add, though, that the scary "Important" note in the article is the same
> boilerplate that Microsoft puts into every KnowledgeBase article that mentions
> editing the registry. Most operations in the registry don't carry the risk of
> "serious problems" as long as you stay in the specific areas mentioned, and use
> the Export command to make copies of the keys before you delete them so they can
> be restored if necessary.
>
> There aren't any alternatives that I know of to get rid of the trial version, so
> you're left with two choices: Either find/hire someone who knows what they're
> doing to fix the problem for you, or give up on Office and use some other
> software suite.
>
> --
> Regards,
> Jay Freedman
> Microsoft Word MVP FAQ: http://word.mvps.org
> Email cannot be acknowledged; please post all follow-ups to the newsgroup so all
> may benefit.
>
> On Sat, 19 Jul 2008 08:30:00 -0700, CYMRAES <CYMRAES@discussions.microsoft.com>
> wrote:
>
> >DL, I looked at this article and printed it out so that I could go through it
> >slowly bit by bit - it was 4 pages! Anyway I went through up until the
> >registry change/rename bit, and I really was too scared to do it as it did
> >warn that if you made a mistake it could cause serious problems. Also it
> >didn't show the registry part on my system as it was on the page - otherwise
> >I may have done it! I'm not confident to go through with it! There must be
> >an easier way to completely uninstall office as I can see now that this is
> >the cause of the problem. Whatever I do to uninstall and then install the
> >full version it does show the trial version! Not sure now what to do!
> >
> >"DL" wrote:
> >
> >> Maybe try this;
> >> Uninstall any ref to MS Office, or the trial, or activation in the
> >> Add/Remove dialogue.
> >> Then see this article;
> >> http://support.microsoft.com/?kbid=928218 "How to uninstall the 2007 Office
> >> system if you cannot uninstall it by using the 'Add or Remove Programs'
> >> feature.
> >> Finally clear all temp files, reboot the PC, and install from your cd
> >>
> >> "CYMRAES" <CYMRAES@discussions.microsoft.com> wrote in message
> >> news:AE1FDF33-C020-444D-A15E-22862F7A4BB8@microsoft.com...
> >> > Thank you for your responses. I removed all files for the trial version
> >> > Office12 - the trial version, I also found it in 'all users' files -
> >> > deleted
> >> > op12.data files. I then re-started the computer and installed the full
> >> > version again which asked for the product key and when installation
> >> > finished
> >> > it did not ask me for activation. When opened office programme it still
> >> > had
> >> > reduced function but checking status it shows activated - I tried clicking
> >> > activate but nothing happened! I went into computer files and office it
> >> > still has office12 and the data op12.data there! My thinking is that it
> >> > seems that I can't get rid of office trial version and it is not
> >> > recognising
> >> > the full version despite asking for product key. I can't re-activate as
> >> > it
> >> > tells me it is activated, so how could I? Any suggestions?
> >> >
> >> > "Jay Freedman" wrote:
> >> >
> >> >> In any Office program, click the Office button, click the Options button
> >> >> at the
> >> >> bottom of the menu, click the Resources tab of the dialog, and click the
> >> >> Activate button. If Office really has already been activated, a message
> >> >> will pop
> >> >> up and say that. Otherwise, follow the instructions to reactivate.
> >> >>
> >> >> On Fri, 18 Jul 2008 13:13:12 -0700, CYMRAES
> >> >> <CYMRAES@discussions.microsoft.com>
> >> >> wrote:
> >> >>
> >> >> >Hi Jay, thank you for your reply. No I did not re-activate it - it did
> >> >> >not
> >> >> >ask (it shows that it is activated), but I can't find the wizard to do
> >> >> >this
> >> >> >and really don't know how to go about it. I have looked everywhere
> >> >> >after
> >> >> >reading through alsorts of microsoft pages and spent the whole day doing
> >> >> >so!
> >> >> >I even telephoned microsoft and explained the problem but I had a
> >> >> >horrible
> >> >> >person on the other end of the phone and would not listen and understand
> >> >> >the
> >> >> >problem.
> >> >> >
> >> >> >"Jay Freedman" wrote:
> >> >> >
> >> >> >> CYMRAES wrote:
> >> >> >> > I have a full version of Microsoft office professional 2007 and all
> >> >> >> > of a sudden today all programmes in office has reduced function.
> >> >> >> > After checking status it is registered and activated but I can't
> >> >> >> > use
> >> >> >> > anything.
> >> >> >> > I did buy it with a computer a few months ago but that computer is
> >> >> >> > no
> >> >> >> > longer with me. I have a new computer and installed the office on
> >> >> >> > it
> >> >> >> > and has worked fine until today. The computer did come with a trial
> >> >> >> > version but I uninstalled that version before installing the full
> >> >> >> > version. Can anyone help me please?
> >> >> >>
> >> >> >> Did you activate it again after installing it on the new computer? You
> >> >> >> have
> >> >> >> to do the activation again any time you move Office to a different
> >> >> >> environment. If the online activation fails, you'll have to use
> >> >> >> telephone
> >> >> >> activation.
> >> >>
> >> >> --
> >> >> Regards,
> >> >> Jay Freedman
> >> >> Microsoft Word MVP FAQ: http://word.mvps.org
> >> >> Email cannot be acknowledged; please post all follow-ups to the newsgroup
> >> >> so all may benefit.
> >> >>
> >>
> >>
> >>
>