Picture Manager killed by unwanted "trial" software

Yet another posting of the problem with an UNWANTED Microsoft Access trial
causing Picture Manager features to become deactivated. As has been posted
before by others, I PURCHASED a full copy of Office Small Business, and my
desktop manufacturer installed a trial of Access which I never even went
into....not interested. Once the trail date expired, I get a nice annoying
pop up when trying to use picture manager (a product I do use often) saying
that my trail of access has expired and the only option is to purchase (of
course) I could live with that if it popped up only when I went into access
(never) but it also does the same in picture manager, along with killing all
menu features. I've posted this again in hopes that SOMEONE has the answer
or can send a link to the mysterious files that may fix it. Most of the
posts end up with a discussion of Microsoft's non existent support or
suggestions that Office needs to be uninstalled and reinstalled . Not good
options either way, but less so when the software was installed by the PC
maker. I have called and E-Mailed Microsoft and was pointed back to the same
location(s) where it gave wonderful instructions on how to purchase and
activate trial software. I DON'T WANT ACCESS...I WANT PICTURE MANAGER TO
WORK. Any help, please??

A trial version of Access installed?
Most unusual, do you not mean a trial version of Office was installed?

Have you uninstalled any trial version?


"Bob O" <BobO@discussions.microsoft.com> wrote in message
news:6D7ABA92-024C-439B-86C7-3B847AC45B0D@microsoft.com...
> Yet another posting of the problem with an UNWANTED Microsoft Access trial
> causing Picture Manager features to become deactivated. As has been
> posted
> before by others, I PURCHASED a full copy of Office Small Business, and my
> desktop manufacturer installed a trial of Access which I never even went
> into....not interested. Once the trail date expired, I get a nice
> annoying
> pop up when trying to use picture manager (a product I do use often)
> saying
> that my trail of access has expired and the only option is to purchase (of
> course) I could live with that if it popped up only when I went into
> access
> (never) but it also does the same in picture manager, along with killing
> all
> menu features. I've posted this again in hopes that SOMEONE has the
> answer
> or can send a link to the mysterious files that may fix it. Most of the
> posts end up with a discussion of Microsoft's non existent support or
> suggestions that Office needs to be uninstalled and reinstalled . Not
> good
> options either way, but less so when the software was installed by the PC
> maker. I have called and E-Mailed Microsoft and was pointed back to the
> same
> location(s) where it gave wonderful instructions on how to purchase and
> activate trial software. I DON'T WANT ACCESS...I WANT PICTURE MANAGER TO
> WORK. Any help, please??

DL,
I'm guessing it's an Office PRO trial that is giving me the problem. I
have a purchased copy of Office Small Business. The reason I mention Access
is that when the "Activation Wizard" pops up telling me that my trial program
expired, I have a list with Word, Excel, PowerPoint, Access, Outlook and
Publisher. The two columns say "your current edition" and "Microsoft Office
Professional 2007". The only thing that is not checked is Access in the "my
current version" column and it says Trial. Also, when I go into Access (and
alas Picture Manager) I get the same dialog box. I would be merrily on my
way if there were a start menu program that specifically said remove trial
software or remove access trial. I just don't see that, and after the time I
have put into setting up the Office Software I actually purchased, I don't
want to go through a messy/time consuming reinstall. Plus being the OEM
version from HP I don't have the CDs handy and would rather not mess with the
restore option I'd be more inclined to do what I need to do if I had
requested the trial, but I have no, and never did, interest in Access.
Thanks for the response. Bob

"Bob O" wrote:

> Yet another posting of the problem with an UNWANTED Microsoft Access trial
> causing Picture Manager features to become deactivated. As has been posted
> before by others, I PURCHASED a full copy of Office Small Business, and my
> desktop manufacturer installed a trial of Access which I never even went
> into....not interested. Once the trail date expired, I get a nice annoying
> pop up when trying to use picture manager (a product I do use often) saying
> that my trail of access has expired and the only option is to purchase (of
> course) I could live with that if it popped up only when I went into access
> (never) but it also does the same in picture manager, along with killing all
> menu features. I've posted this again in hopes that SOMEONE has the answer
> or can send a link to the mysterious files that may fix it. Most of the
> posts end up with a discussion of Microsoft's non existent support or
> suggestions that Office needs to be uninstalled and reinstalled . Not good
> options either way, but less so when the software was installed by the PC
> maker. I have called and E-Mailed Microsoft and was pointed back to the same
> location(s) where it gave wonderful instructions on how to purchase and
> activate trial software. I DON'T WANT ACCESS...I WANT PICTURE MANAGER TO
> WORK. Any help, please??

If you have the trial version installed, and you failed to remove this prior
to installing, via Add/Remove dialogue you have a problem.

If its possible to uninstlall via add/remove do so, you will likely have to
repair your Office SB edition.
You *will need* your OEM office cd's if you dont have them, obtain them from
HP.

I wouldnt reccomend attemting to uninstall untill you have these cd's
There is an MS kb article on manual removal of the trial version

"Bob O" <BobO@discussions.microsoft.com> wrote in message
news8FF074C-7CEC-4C34-82D0-778ED00565E5@microsoft.com...
> DL,
> I'm guessing it's an Office PRO trial that is giving me the problem.
> I
> have a purchased copy of Office Small Business. The reason I mention
> Access
> is that when the "Activation Wizard" pops up telling me that my trial
> program
> expired, I have a list with Word, Excel, PowerPoint, Access, Outlook and
> Publisher. The two columns say "your current edition" and "Microsoft
> Office
> Professional 2007". The only thing that is not checked is Access in the
> "my
> current version" column and it says Trial. Also, when I go into Access
> (and
> alas Picture Manager) I get the same dialog box. I would be merrily on my
> way if there were a start menu program that specifically said remove trial
> software or remove access trial. I just don't see that, and after the
> time I
> have put into setting up the Office Software I actually purchased, I don't
> want to go through a messy/time consuming reinstall. Plus being the OEM
> version from HP I don't have the CDs handy and would rather not mess with
> the
> restore option I'd be more inclined to do what I need to do if I had
> requested the trial, but I have no, and never did, interest in Access.
> Thanks for the response. Bob
>
> "Bob O" wrote:
>
>> Yet another posting of the problem with an UNWANTED Microsoft Access
>> trial
>> causing Picture Manager features to become deactivated. As has been
>> posted
>> before by others, I PURCHASED a full copy of Office Small Business, and
>> my
>> desktop manufacturer installed a trial of Access which I never even went
>> into....not interested. Once the trail date expired, I get a nice
>> annoying
>> pop up when trying to use picture manager (a product I do use often)
>> saying
>> that my trail of access has expired and the only option is to purchase
>> (of
>> course) I could live with that if it popped up only when I went into
>> access
>> (never) but it also does the same in picture manager, along with killing
>> all
>> menu features. I've posted this again in hopes that SOMEONE has the
>> answer
>> or can send a link to the mysterious files that may fix it. Most of the
>> posts end up with a discussion of Microsoft's non existent support or
>> suggestions that Office needs to be uninstalled and reinstalled . Not
>> good
>> options either way, but less so when the software was installed by the PC
>> maker. I have called and E-Mailed Microsoft and was pointed back to the
>> same
>> location(s) where it gave wonderful instructions on how to purchase and
>> activate trial software. I DON'T WANT ACCESS...I WANT PICTURE MANAGER TO
>> WORK. Any help, please??

I'm not sure as far as what was installed first. I'm guessing this is just
Office Pro with everything but access activated (and a trail timer installed
somewhere) so it must have been installed at the same time. I'm going to
check the kb, but I guess you just uninstall Accees via the Control panel by
placing an X next to it's entry?!? I DO wish they would just have a remove
trail section in Control Panel, OH well.
I'll have to go back to HP for the Cds before I try this. Hopefully
they wont tell me to go to the restore partition to reinstall Office. I've
never been to confident in this method.
Man this is frustrating (and you will hear screams from wherever you
may live) if I lose any Office settings/customizations I have worked on for
the past Months for a trial I never wanted. Also, I have read some of the
other posts where people went through this mess and still couldn't get
Picture Manager to work, and that's all I want
One thread included a person that received two files from tech support
that seemed to be a fix, but never posted how to get them (only the MS tech
support number, been there done that) If anyone has that solution handy that
would help the number of folks who seem to be having the same problem.
Thanks DL.

"DL" wrote:

> If you have the trial version installed, and you failed to remove this prior
> to installing, via Add/Remove dialogue you have a problem.
>
> If its possible to uninstlall via add/remove do so, you will likely have to
> repair your Office SB edition.
> You *will need* your OEM office cd's if you dont have them, obtain them from
> HP.
>
> I wouldnt reccomend attemting to uninstall untill you have these cd's
> There is an MS kb article on manual removal of the trial version
>
>

Its probable that your HP was supplied with the trial version preinstalled,
and as such an HP recovery 'may' put the trial back.

Theres some info here on manual removal - do NOT attempt untill you have
your Office cd's
http://pschmid.net/blog/2006/11/13/80

"Bob O" <BobO@discussions.microsoft.com> wrote in message
news:73F9D49E-2399-44AB-82C9-389FA4F2979C@microsoft.com...
> I'm not sure as far as what was installed first. I'm guessing this is
> just
> Office Pro with everything but access activated (and a trail timer
> installed
> somewhere) so it must have been installed at the same time. I'm going to
> check the kb, but I guess you just uninstall Accees via the Control panel
> by
> placing an X next to it's entry?!? I DO wish they would just have a
> remove
> trail section in Control Panel, OH well.
> I'll have to go back to HP for the Cds before I try this. Hopefully
> they wont tell me to go to the restore partition to reinstall Office.
> I've
> never been to confident in this method.
> Man this is frustrating (and you will hear screams from wherever you
> may live) if I lose any Office settings/customizations I have worked on
> for
> the past Months for a trial I never wanted. Also, I have read some of the
> other posts where people went through this mess and still couldn't get
> Picture Manager to work, and that's all I want
> One thread included a person that received two files from tech support
> that seemed to be a fix, but never posted how to get them (only the MS
> tech
> support number, been there done that) If anyone has that solution handy
> that
> would help the number of folks who seem to be having the same problem.
> Thanks DL.
>
> "DL" wrote:
>
>> If you have the trial version installed, and you failed to remove this
>> prior
>> to installing, via Add/Remove dialogue you have a problem.
>>
>> If its possible to uninstlall via add/remove do so, you will likely have
>> to
>> repair your Office SB edition.
>> You *will need* your OEM office cd's if you dont have them, obtain them
>> from
>> HP.
>>
>> I wouldnt reccomend attemting to uninstall untill you have these cd's
>> There is an MS kb article on manual removal of the trial version
>>
>>

See http://forums.techarena.in/showthread.php?t=784835 .

Bob O wrote:

> Yet another posting of the problem with an UNWANTED Microsoft Access trial
> causing Picture Manager features to become deactivated. As has been posted
> before by others, I PURCHASED a full copy of Office Small Business, and my
> desktop manufacturer installed a trial of Access which I never even went
> into....not interested. Once the trail date expired, I get a nice annoying
> pop up when trying to use picture manager (a product I do use often) saying
> that my trail of access has expired and the only option is to purchase (of
> course) I could live with that if it popped up only when I went into access
> (never) but it also does the same in picture manager, along with killing all
> menu features. I've posted this again in hopes that SOMEONE has the answer
> or can send a link to the mysterious files that may fix it. Most of the
> posts end up with a discussion of Microsoft's non existent support or
> suggestions that Office needs to be uninstalled and reinstalled . Not good
> options either way, but less so when the software was installed by the PC
> maker. I have called and E-Mailed Microsoft and was pointed back to the same
> location(s) where it gave wonderful instructions on how to purchase and
> activate trial software. I DON'T WANT ACCESS...I WANT PICTURE MANAGER TO
> WORK. Any help, please??

interesting read

"garfield-n-odie [MVP]" <garfieldnodie@discussions.microsoft.com> wrote in
message news:%23X$RjEQEIHA.4684@TK2MSFTNGP06.phx.gbl...
> See http://forums.techarena.in/showthread.php?t=784835 .
>
> Bob O wrote:
>
>> Yet another posting of the problem with an UNWANTED Microsoft Access
>> trial causing Picture Manager features to become deactivated. As has
>> been posted before by others, I PURCHASED a full copy of Office Small
>> Business, and my desktop manufacturer installed a trial of Access which I
>> never even went into....not interested. Once the trail date expired, I
>> get a nice annoying pop up when trying to use picture manager (a product
>> I do use often) saying that my trail of access has expired and the only
>> option is to purchase (of course) I could live with that if it popped up
>> only when I went into access (never) but it also does the same in picture
>> manager, along with killing all menu features. I've posted this again in
>> hopes that SOMEONE has the answer or can send a link to the mysterious
>> files that may fix it. Most of the posts end up with a discussion of
>> Microsoft's non existent support or suggestions that Office needs to be
>> uninstalled and reinstalled . Not good options either way, but less so
>> when the software was installed by the PC maker. I have called and
>> E-Mailed Microsoft and was pointed back to the same location(s) where it
>> gave wonderful instructions on how to purchase and activate trial
>> software. I DON'T WANT ACCESS...I WANT PICTURE MANAGER TO WORK. Any
>> help, please??
>

Specifically see post #13:
http://forums.techarena.in/showpost....7&postcount=13

Follow the directions - works like a charm, problem solved!

I'm surprised that it took this long to have a fix for this problem. I've
been searching the discussion groups for a while now, trying to avoid called
microsoft.


"garfield-n-odie [MVP]" wrote:

> See http://forums.techarena.in/showthread.php?t=784835 .
>
> Bob O wrote:
>
> > Yet another posting of the problem with an UNWANTED Microsoft Access trial
> > causing Picture Manager features to become deactivated. As has been posted
> > before by others, I PURCHASED a full copy of Office Small Business, and my
> > desktop manufacturer installed a trial of Access which I never even went
> > into....not interested. Once the trail date expired, I get a nice annoying
> > pop up when trying to use picture manager (a product I do use often) saying
> > that my trail of access has expired and the only option is to purchase (of
> > course) I could live with that if it popped up only when I went into access
> > (never) but it also does the same in picture manager, along with killing all
> > menu features. I've posted this again in hopes that SOMEONE has the answer
> > or can send a link to the mysterious files that may fix it. Most of the
> > posts end up with a discussion of Microsoft's non existent support or
> > suggestions that Office needs to be uninstalled and reinstalled . Not good
> > options either way, but less so when the software was installed by the PC
> > maker. I have called and E-Mailed Microsoft and was pointed back to the same
> > location(s) where it gave wonderful instructions on how to purchase and
> > activate trial software. I DON'T WANT ACCESS...I WANT PICTURE MANAGER TO
> > WORK. Any help, please??
>
>

Specifically see post #13 - the fix works like a charm. I've been reading
the message boards for a couple of weeks now looking for a solution to this
very irritating problem. I'm surprised Microsoft is taking so long to post
an official update.

It was great to see that I wasn't the only one with this problem. thanks!


"garfield-n-odie [MVP]" wrote:

> See http://forums.techarena.in/showthread.php?t=784835 .
>
> Bob O wrote:
>
> > Yet another posting of the problem with an UNWANTED Microsoft Access trial
> > causing Picture Manager features to become deactivated. As has been posted
> > before by others, I PURCHASED a full copy of Office Small Business, and my
> > desktop manufacturer installed a trial of Access which I never even went
> > into....not interested. Once the trail date expired, I get a nice annoying
> > pop up when trying to use picture manager (a product I do use often) saying
> > that my trail of access has expired and the only option is to purchase (of
> > course) I could live with that if it popped up only when I went into access
> > (never) but it also does the same in picture manager, along with killing all
> > menu features. I've posted this again in hopes that SOMEONE has the answer
> > or can send a link to the mysterious files that may fix it. Most of the
> > posts end up with a discussion of Microsoft's non existent support or
> > suggestions that Office needs to be uninstalled and reinstalled . Not good
> > options either way, but less so when the software was installed by the PC
> > maker. I have called and E-Mailed Microsoft and was pointed back to the same
> > location(s) where it gave wonderful instructions on how to purchase and
> > activate trial software. I DON'T WANT ACCESS...I WANT PICTURE MANAGER TO
> > WORK. Any help, please??
>
>