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  #1  
Old 04-19-2007, 03:42 PM
Wong, Jimmy
 
Posts: n/a
Default Outlook 2007 can't open after closed

My installation is the outlook within the Office Small Business 2007 Chinese
version. This is an OEM versio come with my newly purchased Fujitsu s6311c.

The Fujitsu s6311c come with an admin account "Fujitsu". I changed to my
personal name. However, the Omnipass (the fingerprint access system by
softex) system can't change the login ID from Fujitsu to my personal name. I
have also added some RSS feeds, and remove some feed.

These are so far the things I have done. Afterwards, when I use outlook I
find that after doing something in outlook (e.g. check for new email), and
then quit the outlook, I cannot reopen the outlook. Using the task manager, I
found out that the first opened outlook process cannot exit. Therefore the
new request process of outlook cannot start. The problem is repeatable. I
have to kill the first process manually in the task manager in order for
outlook to open again. This is very annoying.

Has anyone any idea? Similar experience?

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  #2  
Old 04-19-2007, 09:01 PM
Peter Foldes
 
Posts: n/a
Default Re: Outlook 2007 can't open after closed

http://www.howto-outlook.com/faq/outlookdoesntclose.htm

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Wong, Jimmy" <Wong, Jimmy@discussions.microsoft.com> wrote in message news:648AC78D-564A-4C26-98C1-753B36BC57A5@microsoft.com...
> My installation is the outlook within the Office Small Business 2007 Chinese
> version. This is an OEM versio come with my newly purchased Fujitsu s6311c.
>
> The Fujitsu s6311c come with an admin account "Fujitsu". I changed to my
> personal name. However, the Omnipass (the fingerprint access system by
> softex) system can't change the login ID from Fujitsu to my personal name. I
> have also added some RSS feeds, and remove some feed.
>
> These are so far the things I have done. Afterwards, when I use outlook I
> find that after doing something in outlook (e.g. check for new email), and
> then quit the outlook, I cannot reopen the outlook. Using the task manager, I
> found out that the first opened outlook process cannot exit. Therefore the
> new request process of outlook cannot start. The problem is repeatable. I
> have to kill the first process manually in the task manager in order for
> outlook to open again. This is very annoying.
>
> Has anyone any idea? Similar experience?
>

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  #3  
Old 04-21-2007, 02:54 AM
Wong, Jimmy
 
Posts: n/a
Default RE: Outlook 2007 can't open after closed

I have follow your steps but I could not find the Add-in button you mentioned:

Most add-ins are shown in Tools-> Options-> tab Other-> button Advanced
Options...-> button Add-In Manager or button COM Add-ins

I am using Office Small Business 2007 and I am running in Vista Business. In
this version of outlook, is there other place to find the button for showing
the Add-in?


"Wong, Jimmy" wrote:

> My installation is the outlook within the Office Small Business 2007 Chinese
> version. This is an OEM versio come with my newly purchased Fujitsu s6311c.
>
> The Fujitsu s6311c come with an admin account "Fujitsu". I changed to my
> personal name. However, the Omnipass (the fingerprint access system by
> softex) system can't change the login ID from Fujitsu to my personal name. I
> have also added some RSS feeds, and remove some feed.
>
> These are so far the things I have done. Afterwards, when I use outlook I
> find that after doing something in outlook (e.g. check for new email), and
> then quit the outlook, I cannot reopen the outlook. Using the task manager, I
> found out that the first opened outlook process cannot exit. Therefore the
> new request process of outlook cannot start. The problem is repeatable. I
> have to kill the first process manually in the task manager in order for
> outlook to open again. This is very annoying.
>
> Has anyone any idea? Similar experience?
>

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  #4  
Old 04-21-2007, 04:27 PM
Beth Melton
 
Posts: n/a
Default Re: Outlook 2007 can't open after closed

If you are using Outlook 2007 then add-ins are found in Tools/Trust Center.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Co-author of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/boo...x#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"Wong, Jimmy" <WongJimmy@discussions.microsoft.com> wrote in message
news:7DF00398-7427-4D1E-9FC3-B6A9F571F14C@microsoft.com...
>I have follow your steps but I could not find the Add-in button you
>mentioned:
>
> Most add-ins are shown in Tools-> Options-> tab Other-> button Advanced
> Options...-> button Add-In Manager or button COM Add-ins
>
> I am using Office Small Business 2007 and I am running in Vista Business.
> In
> this version of outlook, is there other place to find the button for
> showing
> the Add-in?
>



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  #5  
Old 04-22-2007, 02:20 PM
Wong, Jimmy
 
Posts: n/a
Default Re: Outlook 2007 can't open after closed

Hi Beth,

I opened the Option/Trust Center, and I can find the list of addins.
However, there is no button to remove or deactivate a highligted add-in.
According to the faq given by Peter
(http://www.howto-outlook.com/faq/out...esntclose.htm), to solve the
problem that outlook doesn't close, I have to deactive the add-in. What
should I do to deactive the addin?

Also, by newsgroup do you mean this dicussion group?

"Beth Melton" wrote:

> If you are using Outlook 2007 then add-ins are found in Tools/Trust Center.
>
> Please post all follow-up questions to the newsgroup. Requests for
> assistance by email can not be acknowledged.
>
> ~~~~~~~~~~~~~~~
> Beth Melton
> Microsoft Office MVP
>
> Co-author of Word 2007 Inside Out:
> http://www.microsoft.com/MSPress/boo...x#AboutTheBook
>
> Word FAQ: http://mvps.org/word
> TechTrax eZine: http://mousetrax.com/techtrax/
> MVP FAQ site: http://mvps.org/
>
> "Wong, Jimmy" <WongJimmy@discussions.microsoft.com> wrote in message
> news:7DF00398-7427-4D1E-9FC3-B6A9F571F14C@microsoft.com...
> >I have follow your steps but I could not find the Add-in button you
> >mentioned:
> >
> > Most add-ins are shown in Tools-> Options-> tab Other-> button Advanced
> > Options...-> button Add-In Manager or button COM Add-ins
> >
> > I am using Office Small Business 2007 and I am running in Vista Business.
> > In
> > this version of outlook, is there other place to find the button for
> > showing
> > the Add-in?
> >

>
>
>

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  #6  
Old 04-22-2007, 05:13 PM
Milly Staples [MVP - Outlook]
 
Posts: n/a
Default Re: Outlook 2007 can't open after closed

At the bottom of the Trust Center dialog, there is a dropdown list that
enumerates your COM add-ins, etc. highlight the COM option and hit the Go
button. You can disable items on the next page.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Wong, Jimmy wrote:

| Hi Beth,
|
| I opened the Option/Trust Center, and I can find the list of addins.
| However, there is no button to remove or deactivate a highligted
| add-in. According to the faq given by Peter
| (http://www.howto-outlook.com/faq/out...esntclose.htm), to solve
| the problem that outlook doesn't close, I have to deactive the
| add-in. What should I do to deactive the addin?
|
| Also, by newsgroup do you mean this dicussion group?
|
| "Beth Melton" wrote:
|
|| If you are using Outlook 2007 then add-ins are found in Tools/Trust
|| Center.
||
|| Please post all follow-up questions to the newsgroup. Requests for
|| assistance by email can not be acknowledged.
||
|| ~~~~~~~~~~~~~~~
|| Beth Melton
|| Microsoft Office MVP
||
|| Co-author of Word 2007 Inside Out:
|| http://www.microsoft.com/MSPress/boo...x#AboutTheBook
||
|| Word FAQ: http://mvps.org/word
|| TechTrax eZine: http://mousetrax.com/techtrax/
|| MVP FAQ site: http://mvps.org/
||
|| "Wong, Jimmy" <WongJimmy@discussions.microsoft.com> wrote in message
|| news:7DF00398-7427-4D1E-9FC3-B6A9F571F14C@microsoft.com...
||| I have follow your steps but I could not find the Add-in button you
||| mentioned:
|||
||| Most add-ins are shown in Tools-> Options-> tab Other-> button
||| Advanced Options...-> button Add-In Manager or button COM Add-ins
|||
||| I am using Office Small Business 2007 and I am running in Vista
||| Business. In
||| this version of outlook, is there other place to find the button for
||| showing
||| the Add-in?


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  #7  
Old 04-22-2007, 07:41 PM
Beth Melton
 
Posts: n/a
Default Re: Outlook 2007 can't open after closed

I believe Milly answered your main question.

If you're referring to my standard signature, the interface on the Microsoft
site, which you are using to ask questions in what Microsoft refers to as
"discussion groups", accesses the newsgroups. Newsgroups can be accessed
using numerous newsreaders and web sites. For example I use Outlook Express
to read the newsgroups - it's far more efficient than the web interface for
those who need to keep track of what we've already read, replies to our
posts, and we can see all of the posts in one screen.

If you want to see what I'm seeing, then this link should start Outlook
Express and load this newsgroup:
news://msnews.microsoft.com/microsof...ic.office.misc

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton

"Wong, Jimmy" <WongJimmy@discussions.microsoft.com> wrote in message
news:89047DDB-5627-4B91-949B-4E1BED2A50C8@microsoft.com...
> Also, by newsgroup do you mean this dicussion group?



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