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  #1  
Old 05-02-2007, 03:26 PM
fast247.biz
 
Posts: n/a
Default Outlook 2003 Headers

Hi there,

We run Outlook 2003 with Exchange 2003. When we print a group of
emails, the headers get lost. I have been informed that this is a bug,
but know not of its progress or patch.

Has anyone else come across this?

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  #2  
Old 05-02-2007, 03:42 PM
Milly Staples [MVP - Outlook]
 
Posts: n/a
Default Re: Outlook 2003 Headers

If you are using IE 7, there is a hotfix for this problem - it has been published in a KB article for several weeks.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, fast247.biz asked:

| Hi there,
|
| We run Outlook 2003 with Exchange 2003. When we print a group of
| emails, the headers get lost. I have been informed that this is a bug,
| but know not of its progress or patch.
|
| Has anyone else come across this?
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  #3  
Old 05-02-2007, 04:04 PM
fast247.biz
 
Posts: n/a
Default Re: Outlook 2003 Headers

Which KB article would this be?

Also, Is there any truth to the following fix:

> You can also change a setting in Internet Explorer 7 to fix this
> problem.
> Open Internet Explorer
> Go to Tools ... Internet Options ... Advanced
> Scroll down to the Printing Section
> Tick the box to Print background colours and images


Thanks



On 2 May, 15:42, "Milly Staples [MVP - Outlook]"
<Mil...@donteventhinkaboutmailingmeatmvps.org> wrote:
> If you are using IE 7, there is a hotfix for this problem - it has been published in a KB article for several weeks.
>
> --
> Milly Staples [MVP - Outlook]
>
> Post all replies to the group to keep the discussion intact. All
> unsolicited mail sent to my personal account will be deleted without
> reading.
>
> After furious head scratching, fast247.biz asked:
>
> | Hi there,
> |
> | We run Outlook 2003 with Exchange 2003. When we print a group of
> | emails, the headers get lost. I have been informed that this is a bug,
> | but know not of its progress or patch.
> |
> | Has anyone else come across this?



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  #4  
Old 05-02-2007, 05:03 PM
fast247.biz
 
Posts: n/a
Default Re: Outlook 2003 Headers

For all those with a smilar proble, I believe the link is as follows:

http://support.microsoft.com/default.aspx/kb/931657



On 2 May, 16:04, "fast247.biz" <e.bell...@fast247.biz> wrote:
> Which KB article would this be?
>
> Also, Is there any truth to the following fix:
>
> > You can also change a setting in Internet Explorer 7 to fix this
> > problem.
> > Open Internet Explorer
> > Go to Tools ... Internet Options ... Advanced
> > Scroll down to the Printing Section
> > Tick the box to Print background colours and images

>
> Thanks
>
> On 2 May, 15:42, "Milly Staples [MVP - Outlook]"
>
> <Mil...@donteventhinkaboutmailingmeatmvps.org> wrote:
> > If you are using IE 7, there is a hotfix for this problem - it has been published in a KB article for several weeks.

>
> > --
> > Milly Staples [MVP - Outlook]

>
> > Post all replies to the group to keep the discussion intact. All
> > unsolicited mail sent to my personal account will be deleted without
> > reading.

>
> > After furious head scratching, fast247.biz asked:

>
> > | Hi there,
> > |
> > | We run Outlook 2003 with Exchange 2003. When we print a group of
> > | emails, the headers get lost. I have been informed that this is a bug,
> > | but know not of its progress or patch.
> > |
> > | Has anyone else come across this?



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  #5  
Old 05-03-2007, 02:55 AM
Scoop
 
Posts: n/a
Default RE: Outlook 2003 Headers

http://support.microsoft.com/default.aspx/kb/931657

I needed to contact us at Microsoft and they mailed me a link with a
password. The hotfix has been in testing for about 60 days and MS is not yet
ready to release to updates.



"fast247.biz" wrote:

> Hi there,
>
> We run Outlook 2003 with Exchange 2003. When we print a group of
> emails, the headers get lost. I have been informed that this is a bug,
> but know not of its progress or patch.
>
> Has anyone else come across this?
>
>

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  #6  
Old 05-06-2007, 01:08 AM
fast247.biz
 
Posts: n/a
Default Re: Outlook 2003 Headers

Yep - we got the update too. Quick install, reboot and hey presto!
sorted!



On May 3, 2:55 am, Scoop <S...@discussions.microsoft.com> wrote:
> http://support.microsoft.com/default.aspx/kb/931657
>
> I needed to contact us at Microsoft and they mailed me a link with a
> password. The hotfix has been in testing for about 60 days and MS is not yet
> ready to release to updates.
>
> "fast247.biz" wrote:
> > Hi there,

>
> > We run Outlook 2003 with Exchange 2003. When we print a group of
> > emails, the headers get lost. I have been informed that this is a bug,
> > but know not of its progress or patch.

>
> > Has anyone else come across this?



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