Office XP and Vista - SP3

Hi. I have asked a couple of questions about office before, I think mostly in
the Word discussion group, but I'm not getting any answers. Can someone help
me with this please?

I had some strange behaviour in Word after I downloaded updates to Word 2002
which I have installed on Vista. Consequently now that I'm getting notified
that I should update to SP3 I'm nervous about disrupting Word again. (I
actually uninstalled the previous updates and things returned to normal.)
What are my risks if I don't download SP3? Or does anyone know some specific
updates to Word 2002 that I really should have installed?

I'd be most grateful if someone familiar with this software could respond.

Well Office pre 2003 is not fully compatible with Vista, there are known
bugs which will not be fixed.
If you were more specific on 'strange behaviour' someone may be able to
advise

"Benzmum" <Benzmum@discussions.microsoft.com> wrote in message
news:374D5073-E1B4-4281-9966-D8F356A714D1@microsoft.com...
> Hi. I have asked a couple of questions about office before, I think mostly
> in
> the Word discussion group, but I'm not getting any answers. Can someone
> help
> me with this please?
>
> I had some strange behaviour in Word after I downloaded updates to Word
> 2002
> which I have installed on Vista. Consequently now that I'm getting
> notified
> that I should update to SP3 I'm nervous about disrupting Word again. (I
> actually uninstalled the previous updates and things returned to normal.)
> What are my risks if I don't download SP3? Or does anyone know some
> specific
> updates to Word 2002 that I really should have installed?
>
> I'd be most grateful if someone familiar with this software could respond.

Happily - thanks for acknowledging my question! When I chose the Find
command, the dialogue box opened in slow motion; the same thing happened when
I selected Save. Also, I got some "ghost" window frames appearing on the
screen at times when Word was open. Does that help? One other thing, though
it's trivial: the Office Help Assistant Gallery isn't available - there's the
paper clip only, and if I try to select the gallery I get "There is not
enough memory available to complete this operation."

I had installed Office 2002 before on Vista and then updated to SP3; this
behaviour occurred then too, so I assumed something was wrong with my
installation and uninstalled and re-installed the whole thing (minus SP3).

"DL" wrote:

> Well Office pre 2003 is not fully compatible with Vista, there are known
> bugs which will not be fixed.
> If you were more specific on 'strange behaviour' someone may be able to
> advise
>
> "Benzmum" <Benzmum@discussions.microsoft.com> wrote in message
> news:374D5073-E1B4-4281-9966-D8F356A714D1@microsoft.com...
> > Hi. I have asked a couple of questions about office before, I think mostly
> > in
> > the Word discussion group, but I'm not getting any answers. Can someone
> > help
> > me with this please?
> >
> > I had some strange behaviour in Word after I downloaded updates to Word
> > 2002
> > which I have installed on Vista. Consequently now that I'm getting
> > notified
> > that I should update to SP3 I'm nervous about disrupting Word again. (I
> > actually uninstalled the previous updates and things returned to normal.)
> > What are my risks if I don't download SP3? Or does anyone know some
> > specific
> > updates to Word 2002 that I really should have installed?
> >
> > I'd be most grateful if someone familiar with this software could respond.
>
>
>

The not enough memory err is likely down to a corrupt dll / instalation

Office Help assistant, it is installed? Modify the installation, under
tools, help assistant

What memory does this PC have?
What video card is used?

"Benzmum" <Benzmum@discussions.microsoft.com> wrote in message
news:167946D7-BF0B-47BC-A958-12CF1518528E@microsoft.com...
> Happily - thanks for acknowledging my question! When I chose the Find
> command, the dialogue box opened in slow motion; the same thing happened
> when
> I selected Save. Also, I got some "ghost" window frames appearing on the
> screen at times when Word was open. Does that help? One other thing,
> though
> it's trivial: the Office Help Assistant Gallery isn't available - there's
> the
> paper clip only, and if I try to select the gallery I get "There is not
> enough memory available to complete this operation."
>
> I had installed Office 2002 before on Vista and then updated to SP3; this
> behaviour occurred then too, so I assumed something was wrong with my
> installation and uninstalled and re-installed the whole thing (minus SP3).
>
> "DL" wrote:
>
>> Well Office pre 2003 is not fully compatible with Vista, there are known
>> bugs which will not be fixed.
>> If you were more specific on 'strange behaviour' someone may be able to
>> advise
>>
>> "Benzmum" <Benzmum@discussions.microsoft.com> wrote in message
>> news:374D5073-E1B4-4281-9966-D8F356A714D1@microsoft.com...
>> > Hi. I have asked a couple of questions about office before, I think
>> > mostly
>> > in
>> > the Word discussion group, but I'm not getting any answers. Can someone
>> > help
>> > me with this please?
>> >
>> > I had some strange behaviour in Word after I downloaded updates to Word
>> > 2002
>> > which I have installed on Vista. Consequently now that I'm getting
>> > notified
>> > that I should update to SP3 I'm nervous about disrupting Word again. (I
>> > actually uninstalled the previous updates and things returned to
>> > normal.)
>> > What are my risks if I don't download SP3? Or does anyone know some
>> > specific
>> > updates to Word 2002 that I really should have installed?
>> >
>> > I'd be most grateful if someone familiar with this software could
>> > respond.
>>
>>
>>

I have a Sony Vaio VGN-NR160E with 1014 Mb RAM with a Mobile Intel(R) 965
Express Chipset Family display adaptor - is that the video card?

"DL" wrote:

> The not enough memory err is likely down to a corrupt dll / instalation
>
> Office Help assistant, it is installed? Modify the installation, under
> tools, help assistant
>
> What memory does this PC have?
> What video card is used?
>
> "Benzmum" <Benzmum@discussions.microsoft.com> wrote in message
> news:167946D7-BF0B-47BC-A958-12CF1518528E@microsoft.com...
> > Happily - thanks for acknowledging my question! When I chose the Find
> > command, the dialogue box opened in slow motion; the same thing happened
> > when
> > I selected Save. Also, I got some "ghost" window frames appearing on the
> > screen at times when Word was open. Does that help? One other thing,
> > though
> > it's trivial: the Office Help Assistant Gallery isn't available - there's
> > the
> > paper clip only, and if I try to select the gallery I get "There is not
> > enough memory available to complete this operation."
> >
> > I had installed Office 2002 before on Vista and then updated to SP3; this
> > behaviour occurred then too, so I assumed something was wrong with my
> > installation and uninstalled and re-installed the whole thing (minus SP3).
> >
> > "DL" wrote:
> >
> >> Well Office pre 2003 is not fully compatible with Vista, there are known
> >> bugs which will not be fixed.
> >> If you were more specific on 'strange behaviour' someone may be able to
> >> advise
> >>
> >> "Benzmum" <Benzmum@discussions.microsoft.com> wrote in message
> >> news:374D5073-E1B4-4281-9966-D8F356A714D1@microsoft.com...
> >> > Hi. I have asked a couple of questions about office before, I think
> >> > mostly
> >> > in
> >> > the Word discussion group, but I'm not getting any answers. Can someone
> >> > help
> >> > me with this please?
> >> >
> >> > I had some strange behaviour in Word after I downloaded updates to Word
> >> > 2002
> >> > which I have installed on Vista. Consequently now that I'm getting
> >> > notified
> >> > that I should update to SP3 I'm nervous about disrupting Word again. (I
> >> > actually uninstalled the previous updates and things returned to
> >> > normal.)
> >> > What are my risks if I don't download SP3? Or does anyone know some
> >> > specific
> >> > updates to Word 2002 that I really should have installed?
> >> >
> >> > I'd be most grateful if someone familiar with this software could
> >> > respond.
> >>
> >>
> >>
>
>
>

Yes, that's the video display.
I think I would be looking at fitting an extra memory module to bring it up
to 2gb
Vista is particularly memory hungry, the ghost windows and slow menu options
would tend to point to memory. You might try ensuring any background apps
are turned off. Sony tends to have a number of unnecessary background apps
running by default. Also if you are running Norton or McAfee AV these can be
resource hungry - try running with these disabled, when not connected to
internet, and if they are 30/90 day trials preinstalled, consider an AV
solution with a lighter footprint when the trial expires.

"Benzmum" <Benzmum@discussions.microsoft.com> wrote in message
news:C209A7DF-4010-4E9F-BF74-50ACF80D48FC@microsoft.com...
>I have a Sony Vaio VGN-NR160E with 1014 Mb RAM with a Mobile Intel(R) 965
> Express Chipset Family display adaptor - is that the video card?
>
> "DL" wrote:
>
>> The not enough memory err is likely down to a corrupt dll / instalation
>>
>> Office Help assistant, it is installed? Modify the installation, under
>> tools, help assistant
>>
>> What memory does this PC have?
>> What video card is used?
>>
>> "Benzmum" <Benzmum@discussions.microsoft.com> wrote in message
>> news:167946D7-BF0B-47BC-A958-12CF1518528E@microsoft.com...
>> > Happily - thanks for acknowledging my question! When I chose the Find
>> > command, the dialogue box opened in slow motion; the same thing
>> > happened
>> > when
>> > I selected Save. Also, I got some "ghost" window frames appearing on
>> > the
>> > screen at times when Word was open. Does that help? One other thing,
>> > though
>> > it's trivial: the Office Help Assistant Gallery isn't available -
>> > there's
>> > the
>> > paper clip only, and if I try to select the gallery I get "There is not
>> > enough memory available to complete this operation."
>> >
>> > I had installed Office 2002 before on Vista and then updated to SP3;
>> > this
>> > behaviour occurred then too, so I assumed something was wrong with my
>> > installation and uninstalled and re-installed the whole thing (minus
>> > SP3).
>> >
>> > "DL" wrote:
>> >
>> >> Well Office pre 2003 is not fully compatible with Vista, there are
>> >> known
>> >> bugs which will not be fixed.
>> >> If you were more specific on 'strange behaviour' someone may be able
>> >> to
>> >> advise
>> >>
>> >> "Benzmum" <Benzmum@discussions.microsoft.com> wrote in message
>> >> news:374D5073-E1B4-4281-9966-D8F356A714D1@microsoft.com...
>> >> > Hi. I have asked a couple of questions about office before, I think
>> >> > mostly
>> >> > in
>> >> > the Word discussion group, but I'm not getting any answers. Can
>> >> > someone
>> >> > help
>> >> > me with this please?
>> >> >
>> >> > I had some strange behaviour in Word after I downloaded updates to
>> >> > Word
>> >> > 2002
>> >> > which I have installed on Vista. Consequently now that I'm getting
>> >> > notified
>> >> > that I should update to SP3 I'm nervous about disrupting Word again.
>> >> > (I
>> >> > actually uninstalled the previous updates and things returned to
>> >> > normal.)
>> >> > What are my risks if I don't download SP3? Or does anyone know some
>> >> > specific
>> >> > updates to Word 2002 that I really should have installed?
>> >> >
>> >> > I'd be most grateful if someone familiar with this software could
>> >> > respond.
>> >>
>> >>
>> >>
>>
>>
>>

Gracious! I was living with 256 Mb on XP and thought 1 Gb sounded pretty darn
extensive. So do you think that if I got another Gb module I wouldn't have
these symptoms after I installed the office updates? I'd rather like to be
sure that's it before I invest in more memory. Also, I'd uninstalled the
Norton free trial that came with Vista and have been using AVG.

"DL" wrote:

> Yes, that's the video display.
> I think I would be looking at fitting an extra memory module to bring it up
> to 2gb
> Vista is particularly memory hungry, the ghost windows and slow menu options
> would tend to point to memory. You might try ensuring any background apps
> are turned off. Sony tends to have a number of unnecessary background apps
> running by default. Also if you are running Norton or McAfee AV these can be
> resource hungry - try running with these disabled, when not connected to
> internet, and if they are 30/90 day trials preinstalled, consider an AV
> solution with a lighter footprint when the trial expires.
>
> "Benzmum" <Benzmum@discussions.microsoft.com> wrote in message
> news:C209A7DF-4010-4E9F-BF74-50ACF80D48FC@microsoft.com...
> >I have a Sony Vaio VGN-NR160E with 1014 Mb RAM with a Mobile Intel(R) 965
> > Express Chipset Family display adaptor - is that the video card?
> >
> > "DL" wrote:
> >
> >> The not enough memory err is likely down to a corrupt dll / instalation
> >>
> >> Office Help assistant, it is installed? Modify the installation, under
> >> tools, help assistant
> >>
> >> What memory does this PC have?
> >> What video card is used?
> >>
> >> "Benzmum" <Benzmum@discussions.microsoft.com> wrote in message
> >> news:167946D7-BF0B-47BC-A958-12CF1518528E@microsoft.com...
> >> > Happily - thanks for acknowledging my question! When I chose the Find
> >> > command, the dialogue box opened in slow motion; the same thing
> >> > happened
> >> > when
> >> > I selected Save. Also, I got some "ghost" window frames appearing on
> >> > the
> >> > screen at times when Word was open. Does that help? One other thing,
> >> > though
> >> > it's trivial: the Office Help Assistant Gallery isn't available -
> >> > there's
> >> > the
> >> > paper clip only, and if I try to select the gallery I get "There is not
> >> > enough memory available to complete this operation."
> >> >
> >> > I had installed Office 2002 before on Vista and then updated to SP3;
> >> > this
> >> > behaviour occurred then too, so I assumed something was wrong with my
> >> > installation and uninstalled and re-installed the whole thing (minus
> >> > SP3).
> >> >
> >> > "DL" wrote:
> >> >
> >> >> Well Office pre 2003 is not fully compatible with Vista, there are
> >> >> known
> >> >> bugs which will not be fixed.
> >> >> If you were more specific on 'strange behaviour' someone may be able
> >> >> to
> >> >> advise
> >> >>
> >> >> "Benzmum" <Benzmum@discussions.microsoft.com> wrote in message
> >> >> news:374D5073-E1B4-4281-9966-D8F356A714D1@microsoft.com...
> >> >> > Hi. I have asked a couple of questions about office before, I think
> >> >> > mostly
> >> >> > in
> >> >> > the Word discussion group, but I'm not getting any answers. Can
> >> >> > someone
> >> >> > help
> >> >> > me with this please?
> >> >> >
> >> >> > I had some strange behaviour in Word after I downloaded updates to
> >> >> > Word
> >> >> > 2002
> >> >> > which I have installed on Vista. Consequently now that I'm getting
> >> >> > notified
> >> >> > that I should update to SP3 I'm nervous about disrupting Word again.
> >> >> > (I
> >> >> > actually uninstalled the previous updates and things returned to
> >> >> > normal.)
> >> >> > What are my risks if I don't download SP3? Or does anyone know some
> >> >> > specific
> >> >> > updates to Word 2002 that I really should have installed?
> >> >> >
> >> >> > I'd be most grateful if someone familiar with this software could
> >> >> > respond.
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>

I can only say that many others have said Vista would appear to be a better
experience with 2gb
Since you have an onboard video, that also uses sys memory.
Do check what background apps you have running, as I recall Sony often
supplies Sonic? & other media apps that are on by default. You might also
check with Task Manager, whilst running word, to see what the commit & cpu
utilisations are
PS OfficeXp is not wholly compatible with Vista so it may have its foibles

"Benzmum" <Benzmum@discussions.microsoft.com> wrote in message
news:7FFF6215-7E91-4282-90DB-C7E5A9BC71F5@microsoft.com...
> Gracious! I was living with 256 Mb on XP and thought 1 Gb sounded pretty
> darn
> extensive. So do you think that if I got another Gb module I wouldn't have
> these symptoms after I installed the office updates? I'd rather like to be
> sure that's it before I invest in more memory. Also, I'd uninstalled the
> Norton free trial that came with Vista and have been using AVG.
>
> "DL" wrote:
>
>> Yes, that's the video display.
>> I think I would be looking at fitting an extra memory module to bring it
>> up
>> to 2gb
>> Vista is particularly memory hungry, the ghost windows and slow menu
>> options
>> would tend to point to memory. You might try ensuring any background apps
>> are turned off. Sony tends to have a number of unnecessary background
>> apps
>> running by default. Also if you are running Norton or McAfee AV these can
>> be
>> resource hungry - try running with these disabled, when not connected to
>> internet, and if they are 30/90 day trials preinstalled, consider an AV
>> solution with a lighter footprint when the trial expires.
>>
>> "Benzmum" <Benzmum@discussions.microsoft.com> wrote in message
>> news:C209A7DF-4010-4E9F-BF74-50ACF80D48FC@microsoft.com...
>> >I have a Sony Vaio VGN-NR160E with 1014 Mb RAM with a Mobile Intel(R)
>> >965
>> > Express Chipset Family display adaptor - is that the video card?
>> >
>> > "DL" wrote:
>> >
>> >> The not enough memory err is likely down to a corrupt dll /
>> >> instalation
>> >>
>> >> Office Help assistant, it is installed? Modify the installation, under
>> >> tools, help assistant
>> >>
>> >> What memory does this PC have?
>> >> What video card is used?
>> >>
>> >> "Benzmum" <Benzmum@discussions.microsoft.com> wrote in message
>> >> news:167946D7-BF0B-47BC-A958-12CF1518528E@microsoft.com...
>> >> > Happily - thanks for acknowledging my question! When I chose the
>> >> > Find
>> >> > command, the dialogue box opened in slow motion; the same thing
>> >> > happened
>> >> > when
>> >> > I selected Save. Also, I got some "ghost" window frames appearing on
>> >> > the
>> >> > screen at times when Word was open. Does that help? One other
>> >> > thing,
>> >> > though
>> >> > it's trivial: the Office Help Assistant Gallery isn't available -
>> >> > there's
>> >> > the
>> >> > paper clip only, and if I try to select the gallery I get "There is
>> >> > not
>> >> > enough memory available to complete this operation."
>> >> >
>> >> > I had installed Office 2002 before on Vista and then updated to SP3;
>> >> > this
>> >> > behaviour occurred then too, so I assumed something was wrong with
>> >> > my
>> >> > installation and uninstalled and re-installed the whole thing (minus
>> >> > SP3).
>> >> >
>> >> > "DL" wrote:
>> >> >
>> >> >> Well Office pre 2003 is not fully compatible with Vista, there are
>> >> >> known
>> >> >> bugs which will not be fixed.
>> >> >> If you were more specific on 'strange behaviour' someone may be
>> >> >> able
>> >> >> to
>> >> >> advise
>> >> >>
>> >> >> "Benzmum" <Benzmum@discussions.microsoft.com> wrote in message
>> >> >> news:374D5073-E1B4-4281-9966-D8F356A714D1@microsoft.com...
>> >> >> > Hi. I have asked a couple of questions about office before, I
>> >> >> > think
>> >> >> > mostly
>> >> >> > in
>> >> >> > the Word discussion group, but I'm not getting any answers. Can
>> >> >> > someone
>> >> >> > help
>> >> >> > me with this please?
>> >> >> >
>> >> >> > I had some strange behaviour in Word after I downloaded updates
>> >> >> > to
>> >> >> > Word
>> >> >> > 2002
>> >> >> > which I have installed on Vista. Consequently now that I'm
>> >> >> > getting
>> >> >> > notified
>> >> >> > that I should update to SP3 I'm nervous about disrupting Word
>> >> >> > again.
>> >> >> > (I
>> >> >> > actually uninstalled the previous updates and things returned to
>> >> >> > normal.)
>> >> >> > What are my risks if I don't download SP3? Or does anyone know
>> >> >> > some
>> >> >> > specific
>> >> >> > updates to Word 2002 that I really should have installed?
>> >> >> >
>> >> >> > I'd be most grateful if someone familiar with this software could
>> >> >> > respond.
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>