Hello. I had to replace the hard drive of my Dell Inspiron 8000 laptop. In
2002, I upgraded from Office 97 to Office XP, and had purchased the upgrade
version of Office XP in order to do so. I need to reinstall Office XP but it
won't let me because it does not find a qualifying version of previous
software on my new hard drive. I haven't had the old Office 97 software for
some time. I have the original packing for Office XP Upgrade version with
key number, and Microsoft will find it registered to me before. Help, what
can I do?
You need the qualifying product - period. No way around that. I'd suggest
you start looking for those floppies.
--
JoAnn Paules
MVP Microsoft [Publisher]
~~~~~
How to ask a question http://support.microsoft.com/KB/555375
"MRMSpartan" <MRMSpartan@discussions.microsoft.com> wrote in message
news:AA0716CC-A5C7-43AA-B69D-C3C8E7C18566@microsoft.com...
> Hello. I had to replace the hard drive of my Dell Inspiron 8000 laptop.
> In
> 2002, I upgraded from Office 97 to Office XP, and had purchased the
> upgrade
> version of Office XP in order to do so. I need to reinstall Office XP but
> it
> won't let me because it does not find a qualifying version of previous
> software on my new hard drive. I haven't had the old Office 97 software
> for
> some time. I have the original packing for Office XP Upgrade version with
> key number, and Microsoft will find it registered to me before. Help,
> what
> can I do?
I have not had the old Office 97 floppies in some time, 2-3 years maybe.
This doesn't seem fair, but I guess I'll have to deal with it. Thanks for
your quick reply.
"JoAnn Paules" wrote:
> You need the qualifying product - period. No way around that. I'd suggest
> you start looking for those floppies.
>
> --
>
> JoAnn Paules
> MVP Microsoft [Publisher]
>
> ~~~~~
> How to ask a question
> http://support.microsoft.com/KB/555375
> "MRMSpartan" <MRMSpartan@discussions.microsoft.com> wrote in message
> news:AA0716CC-A5C7-43AA-B69D-C3C8E7C18566@microsoft.com...
> > Hello. I had to replace the hard drive of my Dell Inspiron 8000 laptop.
> > In
> > 2002, I upgraded from Office 97 to Office XP, and had purchased the
> > upgrade
> > version of Office XP in order to do so. I need to reinstall Office XP but
> > it
> > won't let me because it does not find a qualifying version of previous
> > software on my new hard drive. I haven't had the old Office 97 software
> > for
> > some time. I have the original packing for Office XP Upgrade version with
> > key number, and Microsoft will find it registered to me before. Help,
> > what
> > can I do?
>
"XS11E" <xs11e@NOSPAMyahoo.com> wrote in message
news:Xns99ABB2CA46B66xs11eyahoocom@127.0.0.1...
> MRMSpartan <MRMSpartan@discussions.microsoft.com> wrote:
>
>> I have not had the old Office 97 floppies in some time, 2-3 years
>> maybe. This doesn't seem fair, but I guess I'll have to deal with
>> it.
>
> All is not lost, search Google for Office 97 or any other qualifying
> product, check Ebay, Craig's List, local computer swap meets, etc.
>
> Good luck!
>
>
> --
> XS11E, Killing all posts from Google Groups
> The Usenet Improvement Project: http://blinkynet.net/comp/uip5.html
"garfield-n-odie [MVP]" <garfieldnodie@discussions.microsoft.com> wrote in
message news:ume$vI49HHA.4784@TK2MSFTNGP05.phx.gbl...
> No, Works is not a qualifying product for upgrade to Office XP.
>
> Mary Sauer wrote:
>> Works qualifies too...
>>
>
"MRMSpartan" <MRMSpartan@discussions.microsoft.com> wrote in message
news:AA0716CC-A5C7-43AA-B69D-C3C8E7C18566@microsoft.com...
> Hello. I had to replace the hard drive of my Dell Inspiron 8000 laptop.
> In
> 2002, I upgraded from Office 97 to Office XP, and had purchased the
> upgrade
> version of Office XP in order to do so. I need to reinstall Office XP but
> it
> won't let me because it does not find a qualifying version of previous
> software on my new hard drive. I haven't had the old Office 97 software
> for
> some time. I have the original packing for Office XP Upgrade version with
> key number, and Microsoft will find it registered to me before. Help,
> what
> can I do?
If you decide to do so, you could purchase an upgrade version of any Office
2007 edition { or Office 2003 if you can find an upgrade version}. Your
Office XP upgrade CD is a qualifying product. Installation of Office XP not
required.
Office XP Upgrade version reinstall help 
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