Office Professional re-install

Access/Office Professional/Restore April 29, 2008
Problem definition:
Computer A My old desktop hard drive failed three weeks ago. Was loaded
with MS Office 2000 Professional. Bought new hard drive and loaded backup
documents including Excel, Access, Word, and Power Point user files. I
wanted to reinstall Office 2000 Professional but it is an Upgrade – can’t
load to a fresh drive.
Computer B. Wife’s laptop is loaded with MS Office XP Professional version
2002.
I attempted to load her Office Professional version on to my resurrected
desk top. MicroSoft detected that the software was assigned to her computer,
not mine. They gave me an option to re-register Office Professional onto my
machine but that may mess up her registration or incur a significant
additional cost.
I paid for a legitimate copy of MS Office 2000 Professional (Upgrade) years
ago. All I want to do is reinstall it on the same computer it once was on. I
have the Product Key.
How can I get to my very important Excel, Word, Access, and Power Point
files without suffering more?

--
When the Gods get annoyed, they inflict computer malfunctions.

Because it's an upgrade, you need one of the qualifying products to upgrade.
After that you can try selecting the telphone activation option and explain
the situation to a human being.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



"Jack C." <JackC@discussions.microsoft.com> wrote in message
news:49CC4CEC-32DB-4C5C-A748-D14896563F6A@microsoft.com...
> Access/Office Professional/Restore April 29, 2008
> Problem definition:
> Computer A My old desktop hard drive failed three weeks ago. Was loaded
> with MS Office 2000 Professional. Bought new hard drive and loaded
> backup
> documents including Excel, Access, Word, and Power Point user files. I
> wanted to reinstall Office 2000 Professional but it is an Upgrade – can’t
> load to a fresh drive.
> Computer B. Wife’s laptop is loaded with MS Office XP Professional
> version
> 2002.
> I attempted to load her Office Professional version on to my resurrected
> desk top. MicroSoft detected that the software was assigned to her
> computer,
> not mine. They gave me an option to re-register Office Professional onto
> my
> machine but that may mess up her registration or incur a significant
> additional cost.
> I paid for a legitimate copy of MS Office 2000 Professional (Upgrade)
> years
> ago. All I want to do is reinstall it on the same computer it once was on.
> I
> have the Product Key.
> How can I get to my very important Excel, Word, Access, and Power Point
> files without suffering more?
>
> --
> When the Gods get annoyed, they inflict computer malfunctions.

Upgrade implies upgrade from something. You don't by chance still have the
install CD from your previous product? Have you tried to run Setup from the
Office 2000 CD? It should look on your hard disk for a previously
installed product, and then hopefully it should prompt you for a CD or other
proof that you are actually upgrading.

Earle

"Jack C." <JackC@discussions.microsoft.com> wrote in message
news:49CC4CEC-32DB-4C5C-A748-D14896563F6A@microsoft.com...
> Access/Office Professional/Restore April 29, 2008
> Problem definition:
> Computer A My old desktop hard drive failed three weeks ago. Was loaded
> with MS Office 2000 Professional. Bought new hard drive and loaded
> backup
> documents including Excel, Access, Word, and Power Point user files. I
> wanted to reinstall Office 2000 Professional but it is an Upgrade – can’t
> load to a fresh drive.
> Computer B. Wife’s laptop is loaded with MS Office XP Professional
> version
> 2002.
> I attempted to load her Office Professional version on to my resurrected
> desk top. MicroSoft detected that the software was assigned to her
> computer,
> not mine. They gave me an option to re-register Office Professional onto
> my
> machine but that may mess up her registration or incur a significant
> additional cost.
> I paid for a legitimate copy of MS Office 2000 Professional (Upgrade)
> years
> ago. All I want to do is reinstall it on the same computer it once was on.
> I
> have the Product Key.
> How can I get to my very important Excel, Word, Access, and Power Point
> files without suffering more?
>
> --
> When the Gods get annoyed, they inflict computer malfunctions.

Thanks for your thought JoAnn but it has been my experience that Microsoft
doesn't have any real live humans working for them. Even their phone service
is automated. I can't see a solution to this situation other than spending
three hundred dollars forOffice Professional 2007.
--
When the Gods get annoyed, they inflict computer malfunctions.


"JoAnn Paules" wrote:

> Because it's an upgrade, you need one of the qualifying products to upgrade.
> After that you can try selecting the telphone activation option and explain
> the situation to a human being.
>
> --
>
> JoAnn Paules
> MVP Microsoft [Publisher]
> Tech Editor for "Microsoft Publisher 2007 For Dummies"
>
>
>
> "Jack C." <JackC@discussions.microsoft.com> wrote in message
> news:49CC4CEC-32DB-4C5C-A748-D14896563F6A@microsoft.com...
> > Access/Office Professional/Restore April 29, 2008
> > Problem definition:
> > Computer A My old desktop hard drive failed three weeks ago. Was loaded
> > with MS Office 2000 Professional. Bought new hard drive and loaded
> > backup
> > documents including Excel, Access, Word, and Power Point user files. I
> > wanted to reinstall Office 2000 Professional but it is an Upgrade – can’t
> > load to a fresh drive.
> > Computer B. Wife’s laptop is loaded with MS Office XP Professional
> > version
> > 2002.
> > I attempted to load her Office Professional version on to my resurrected
> > desk top. MicroSoft detected that the software was assigned to her
> > computer,
> > not mine. They gave me an option to re-register Office Professional onto
> > my
> > machine but that may mess up her registration or incur a significant
> > additional cost.
> > I paid for a legitimate copy of MS Office 2000 Professional (Upgrade)
> > years
> > ago. All I want to do is reinstall it on the same computer it once was on.
> > I
> > have the Product Key.
> > How can I get to my very important Excel, Word, Access, and Power Point
> > files without suffering more?
> >
> > --
> > When the Gods get annoyed, they inflict computer malfunctions.
>

No I don't have my original old Office Earle. That would go back so many
generations that it could have been on a 5 1/4" floppy. (I tend to exagerate
when I get flustered Earle. Forgive me.)

--
When the Gods get annoyed, they inflict computer malfunctions.


"Earle Horton" wrote:

> Upgrade implies upgrade from something. You don't by chance still have the
> install CD from your previous product? Have you tried to run Setup from the
> Office 2000 CD? It should look on your hard disk for a previously
> installed product, and then hopefully it should prompt you for a CD or other
> proof that you are actually upgrading.
>
> Earle
>
> "Jack C." <JackC@discussions.microsoft.com> wrote in message
> news:49CC4CEC-32DB-4C5C-A748-D14896563F6A@microsoft.com...
> > Access/Office Professional/Restore April 29, 2008
> > Problem definition:
> > Computer A My old desktop hard drive failed three weeks ago. Was loaded
> > with MS Office 2000 Professional. Bought new hard drive and loaded
> > backup
> > documents including Excel, Access, Word, and Power Point user files. I
> > wanted to reinstall Office 2000 Professional but it is an Upgrade – can’t
> > load to a fresh drive.
> > Computer B. Wife’s laptop is loaded with MS Office XP Professional
> > version
> > 2002.
> > I attempted to load her Office Professional version on to my resurrected
> > desk top. MicroSoft detected that the software was assigned to her
> > computer,
> > not mine. They gave me an option to re-register Office Professional onto
> > my
> > machine but that may mess up her registration or incur a significant
> > additional cost.
> > I paid for a legitimate copy of MS Office 2000 Professional (Upgrade)
> > years
> > ago. All I want to do is reinstall it on the same computer it once was on.
> > I
> > have the Product Key.
> > How can I get to my very important Excel, Word, Access, and Power Point
> > files without suffering more?
> >
> > --
> > When the Gods get annoyed, they inflict computer malfunctions.
>
>

Ultimately you need a qualifying product before anything else. Let's worry
about whether humans still exist on the other end of the phone when it comes
time to get them involved. ;-)


--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"


"Jack C." <JackC@discussions.microsoft.com> wrote in message
news:C4A05D23-C0CC-406C-B2AB-4779859E4453@microsoft.com...
> Thanks for your thought JoAnn but it has been my experience that Microsoft
> doesn't have any real live humans working for them. Even their phone
> service
> is automated. I can't see a solution to this situation other than spending
> three hundred dollars forOffice Professional 2007.
> --
> When the Gods get annoyed, they inflict computer malfunctions.
>
>
> "JoAnn Paules" wrote:
>
>> Because it's an upgrade, you need one of the qualifying products to
>> upgrade.
>> After that you can try selecting the telphone activation option and
>> explain
>> the situation to a human being.
>>
>> --
>>
>> JoAnn Paules
>> MVP Microsoft [Publisher]
>> Tech Editor for "Microsoft Publisher 2007 For Dummies"
>>
>>
>>
>> "Jack C." <JackC@discussions.microsoft.com> wrote in message
>> news:49CC4CEC-32DB-4C5C-A748-D14896563F6A@microsoft.com...
>> > Access/Office Professional/Restore April 29, 2008
>> > Problem definition:
>> > Computer A My old desktop hard drive failed three weeks ago. Was loaded
>> > with MS Office 2000 Professional. Bought new hard drive and loaded
>> > backup
>> > documents including Excel, Access, Word, and Power Point user files. I
>> > wanted to reinstall Office 2000 Professional but it is an Upgrade - can't
>> > load to a fresh drive.
>> > Computer B. Wife's laptop is loaded with MS Office XP Professional
>> > version
>> > 2002.
>> > I attempted to load her Office Professional version on to my
>> > resurrected
>> > desk top. MicroSoft detected that the software was assigned to her
>> > computer,
>> > not mine. They gave me an option to re-register Office Professional
>> > onto
>> > my
>> > machine but that may mess up her registration or incur a significant
>> > additional cost.
>> > I paid for a legitimate copy of MS Office 2000 Professional (Upgrade)
>> > years
>> > ago. All I want to do is reinstall it on the same computer it once was
>> > on.
>> > I
>> > have the Product Key.
>> > How can I get to my very important Excel, Word, Access, and Power Point
>> > files without suffering more?
>> >
>> > --
>> > When the Gods get annoyed, they inflict computer malfunctions.
>>

You don't have the Works CD that came with your computer? (Practically all
OEM computers come with Works installed and a CD in the package.) I still
have Microsoft Works 4.5 that came with a Gateway in 1998. I am pretty sure
that that would qualify as a competing product to satisfy an Office 2000
upgrade. Perhaps you can find something similar at a swap meet or used
computer store. I don't remember that well, as it has been years since I
bought any upgrade product, but typically they ask you to insert a
distribution CD or floppy as proof that you are actually upgrading
something.

If you are thinking of installing a new copy of Office 2007,. be aware that
its hardware requirements are much more than those of Office 2000. These
include 1 Gigabyte of memory at least for full grammar checker
functionality, for example. If your computer has more modest capabilities
than this, then Office 2000, XP or 2003 would be a better choice. If you
are a student or teacher, I see five copies of Microsoft Office XP for
Students and Teachers on Amazon.com starting at $55.

Earle

"Jack C." <JackC@discussions.microsoft.com> wrote in message
news:C729C7D6-CAF5-44FA-8D2F-37EBCECFBDB5@microsoft.com...
> No I don't have my original old Office Earle. That would go back so many
> generations that it could have been on a 5 1/4" floppy. (I tend to
> exagerate
> when I get flustered Earle. Forgive me.)
>
> --
> When the Gods get annoyed, they inflict computer malfunctions.
>
>
> "Earle Horton" wrote:
>
>> Upgrade implies upgrade from something. You don't by chance still have
>> the
>> install CD from your previous product? Have you tried to run Setup from
>> the
>> Office 2000 CD? It should look on your hard disk for a previously
>> installed product, and then hopefully it should prompt you for a CD or
>> other
>> proof that you are actually upgrading.
>>
>> Earle
>>
>> "Jack C." <JackC@discussions.microsoft.com> wrote in message
>> news:49CC4CEC-32DB-4C5C-A748-D14896563F6A@microsoft.com...
>> > Access/Office Professional/Restore April 29, 2008
>> > Problem definition:
>> > Computer A My old desktop hard drive failed three weeks ago. Was loaded
>> > with MS Office 2000 Professional. Bought new hard drive and loaded
>> > backup
>> > documents including Excel, Access, Word, and Power Point user files. I
>> > wanted to reinstall Office 2000 Professional but it is an Upgrade – can’t
>> > load to a fresh drive.
>> > Computer B. Wife’s laptop is loaded with MS Office XP Professional
>> > version
>> > 2002.
>> > I attempted to load her Office Professional version on to my
>> > resurrected
>> > desk top. MicroSoft detected that the software was assigned to her
>> > computer,
>> > not mine. They gave me an option to re-register Office Professional
>> > onto
>> > my
>> > machine but that may mess up her registration or incur a significant
>> > additional cost.
>> > I paid for a legitimate copy of MS Office 2000 Professional (Upgrade)
>> > years
>> > ago. All I want to do is reinstall it on the same computer it once was
>> > on.
>> > I
>> > have the Product Key.
>> > How can I get to my very important Excel, Word, Access, and Power Point
>> > files without suffering more?
>> >
>> > --
>> > When the Gods get annoyed, they inflict computer malfunctions.
>>
>>

Earle: YOUR THE MAN! IT WORKED! Yes, I had original disks for
WORKS but never thought that the package would work for a build up platform
for my MS Office Professional 2000. Thanks for the solution. If you ever come
to Wheeling, IL, I buy you a beer. Thanks again.
--
When the Gods get annoyed, they inflict computer malfunctions.


"Earle Horton" wrote:

> You don't have the Works CD that came with your computer? (Practically all
> OEM computers come with Works installed and a CD in the package.) I still
> have Microsoft Works 4.5 that came with a Gateway in 1998. I am pretty sure
> that that would qualify as a competing product to satisfy an Office 2000
> upgrade. Perhaps you can find something similar at a swap meet or used
> computer store. I don't remember that well, as it has been years since I
> bought any upgrade product, but typically they ask you to insert a
> distribution CD or floppy as proof that you are actually upgrading
> something.
>
> If you are thinking of installing a new copy of Office 2007,. be aware that
> its hardware requirements are much more than those of Office 2000. These
> include 1 Gigabyte of memory at least for full grammar checker
> functionality, for example. If your computer has more modest capabilities
> than this, then Office 2000, XP or 2003 would be a better choice. If you
> are a student or teacher, I see five copies of Microsoft Office XP for
> Students and Teachers on Amazon.com starting at $55.
>
> Earle
>
> "Jack C." <JackC@discussions.microsoft.com> wrote in message
> news:C729C7D6-CAF5-44FA-8D2F-37EBCECFBDB5@microsoft.com...
> > No I don't have my original old Office Earle. That would go back so many
> > generations that it could have been on a 5 1/4" floppy. (I tend to
> > exagerate
> > when I get flustered Earle. Forgive me.)
> >
> > --
> > When the Gods get annoyed, they inflict computer malfunctions.
> >
> >
> > "Earle Horton" wrote:
> >
> >> Upgrade implies upgrade from something. You don't by chance still have
> >> the
> >> install CD from your previous product? Have you tried to run Setup from
> >> the
> >> Office 2000 CD? It should look on your hard disk for a previously
> >> installed product, and then hopefully it should prompt you for a CD or
> >> other
> >> proof that you are actually upgrading.
> >>
> >> Earle
> >>
> >> "Jack C." <JackC@discussions.microsoft.com> wrote in message
> >> news:49CC4CEC-32DB-4C5C-A748-D14896563F6A@microsoft.com...
> >> > Access/Office Professional/Restore April 29, 2008
> >> > Problem definition:
> >> > Computer A My old desktop hard drive failed three weeks ago. Was loaded
> >> > with MS Office 2000 Professional. Bought new hard drive and loaded
> >> > backup
> >> > documents including Excel, Access, Word, and Power Point user files. I
> >> > wanted to reinstall Office 2000 Professional but it is an Upgrade – can’t
> >> > load to a fresh drive.
> >> > Computer B. Wife’s laptop is loaded with MS Office XP Professional
> >> > version
> >> > 2002.
> >> > I attempted to load her Office Professional version on to my
> >> > resurrected
> >> > desk top. MicroSoft detected that the software was assigned to her
> >> > computer,
> >> > not mine. They gave me an option to re-register Office Professional
> >> > onto
> >> > my
> >> > machine but that may mess up her registration or incur a significant
> >> > additional cost.
> >> > I paid for a legitimate copy of MS Office 2000 Professional (Upgrade)
> >> > years
> >> > ago. All I want to do is reinstall it on the same computer it once was
> >> > on.
> >> > I
> >> > have the Product Key.
> >> > How can I get to my very important Excel, Word, Access, and Power Point
> >> > files without suffering more?
> >> >
> >> > --
> >> > When the Gods get annoyed, they inflict computer malfunctions.
> >>
> >>