Office home and student 2007

I have Office 2007 running on my Vista system. Every time I close out one of
the Office programs, I get an error message saying "Microsoft Office XXXX has
stopped working. A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available."
Well, I clicked on the X to close the program. It didn't just suddenly stop
working, so why am I getting this message? Is there anything I can do to fix
it so I don't get this message every time I am finished using one of my
Office programs and try to close it out?

Do you have an AV scanner that integrates with Office? If yes, turn it off!

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, torechantlt asked:

| I have Office 2007 running on my Vista system. Every time I close out
| one of the Office programs, I get an error message saying "Microsoft
| Office XXXX has stopped working. A problem caused the program to stop
| working correctly. Windows will close the program and notify you if a
| solution is available." Well, I clicked on the X to close the
| program. It didn't just suddenly stop working, so why am I getting
| this message? Is there anything I can do to fix it so I don't get
| this message every time I am finished using one of my Office programs
| and try to close it out?

I have an HP Photosmart C4200 series all-in-one printer/scanner. I guess it
integrates with Office. Is there a setting that will stop it fromt
integrating with Office without actually having to turn off the scanner?

"Milly Staples [MVP - Outlook]" wrote:

> Do you have an AV scanner that integrates with Office? If yes, turn it off!
>
> --�
> Milly Staples [MVP - Outlook]
>
> Post all replies to the group to keep the discussion intact.
> How to ask a question: http://support.microsoft.com/KB/555375
>
>
> After furious head scratching, torechantlt asked:
>
> | I have Office 2007 running on my Vista system. Every time I close out
> | one of the Office programs, I get an error message saying "Microsoft
> | Office XXXX has stopped working. A problem caused the program to stop
> | working correctly. Windows will close the program and notify you if a
> | solution is available." Well, I clicked on the X to close the
> | program. It didn't just suddenly stop working, so why am I getting
> | this message? Is there anything I can do to fix it so I don't get
> | this message every time I am finished using one of my Office programs
> | and try to close it out?
>

AV scanner = antivirus scanner. For example, Norton or McAfee. Has nothing
to do with a piece of hardware.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"


"torechantlt" <torechantlt@discussions.microsoft.com> wrote in message
news:088727F5-F686-4847-A8A5-8AD192C81708@microsoft.com...
>I have an HP Photosmart C4200 series all-in-one printer/scanner. I guess it
> integrates with Office. Is there a setting that will stop it fromt
> integrating with Office without actually having to turn off the scanner?
>
> "Milly Staples [MVP - Outlook]" wrote:
>
>> Do you have an AV scanner that integrates with Office? If yes, turn it
>> off!
>>
>> --�
>> Milly Staples [MVP - Outlook]
>>
>> Post all replies to the group to keep the discussion intact.
>> How to ask a question: http://support.microsoft.com/KB/555375
>>
>>
>> After furious head scratching, torechantlt asked:
>>
>> | I have Office 2007 running on my Vista system. Every time I close out
>> | one of the Office programs, I get an error message saying "Microsoft
>> | Office XXXX has stopped working. A problem caused the program to stop
>> | working correctly. Windows will close the program and notify you if a
>> | solution is available." Well, I clicked on the X to close the
>> | program. It didn't just suddenly stop working, so why am I getting
>> | this message? Is there anything I can do to fix it so I don't get
>> | this message every time I am finished using one of my Office programs
>> | and try to close it out?
>>

oh, antivirus scanner! i'm not great with abbreviations obviously!
I've got Norton Internet Security installed. Can I not use the antivirus
software with Office 2007?

"JoAnn Paules" wrote:

> AV scanner = antivirus scanner. For example, Norton or McAfee. Has nothing
> to do with a piece of hardware.
>
> --
>
> JoAnn Paules
> MVP Microsoft [Publisher]
> Tech Editor for "Microsoft Publisher 2007 For Dummies"
>
>
> "torechantlt" <torechantlt@discussions.microsoft.com> wrote in message
> news:088727F5-F686-4847-A8A5-8AD192C81708@microsoft.com...
> >I have an HP Photosmart C4200 series all-in-one printer/scanner. I guess it
> > integrates with Office. Is there a setting that will stop it fromt
> > integrating with Office without actually having to turn off the scanner?
> >
> > "Milly Staples [MVP - Outlook]" wrote:
> >
> >> Do you have an AV scanner that integrates with Office? If yes, turn it
> >> off!
> >>
> >> --�
> >> Milly Staples [MVP - Outlook]
> >>
> >> Post all replies to the group to keep the discussion intact.
> >> How to ask a question: http://support.microsoft.com/KB/555375
> >>
> >>
> >> After furious head scratching, torechantlt asked:
> >>
> >> | I have Office 2007 running on my Vista system. Every time I close out
> >> | one of the Office programs, I get an error message saying "Microsoft
> >> | Office XXXX has stopped working. A problem caused the program to stop
> >> | working correctly. Windows will close the program and notify you if a
> >> | solution is available." Well, I clicked on the X to close the
> >> | program. It didn't just suddenly stop working, so why am I getting
> >> | this message? Is there anything I can do to fix it so I don't get
> >> | this message every time I am finished using one of my Office programs
> >> | and try to close it out?
> >>
>
>
>

The problematic part of the A-V software is the "Office Plugin" part,
and that is what should be disabled.

torechantlt wrote:

> oh, antivirus scanner! i'm not great with abbreviations obviously!
> I've got Norton Internet Security installed. Can I not use the antivirus
> software with Office 2007?
>
> "JoAnn Paules" wrote:
>
>
>>AV scanner = antivirus scanner. For example, Norton or McAfee. Has nothing
>>to do with a piece of hardware.
>>
>>--
>>
>>JoAnn Paules
>>MVP Microsoft [Publisher]
>>Tech Editor for "Microsoft Publisher 2007 For Dummies"
>>
>>
>>"torechantlt" <torechantlt@discussions.microsoft.com> wrote in message
>>news:088727F5-F686-4847-A8A5-8AD192C81708@microsoft.com...
>>
>>>I have an HP Photosmart C4200 series all-in-one printer/scanner. I guess it
>>>integrates with Office. Is there a setting that will stop it fromt
>>>integrating with Office without actually having to turn off the scanner?
>>>
>>>"Milly Staples [MVP - Outlook]" wrote:
>>>
>>>
>>>>Do you have an AV scanner that integrates with Office? If yes, turn it
>>>>off!
>>>>
>>>>--�
>>>>Milly Staples [MVP - Outlook]
>>>>
>>>>Post all replies to the group to keep the discussion intact.
>>>>How to ask a question: http://support.microsoft.com/KB/555375
>>>>
>>>>
>>>>After furious head scratching, torechantlt asked:
>>>>
>>>>| I have Office 2007 running on my Vista system. Every time I close out
>>>>| one of the Office programs, I get an error message saying "Microsoft
>>>>| Office XXXX has stopped working. A problem caused the program to stop
>>>>| working correctly. Windows will close the program and notify you if a
>>>>| solution is available." Well, I clicked on the X to close the
>>>>| program. It didn't just suddenly stop working, so why am I getting
>>>>| this message? Is there anything I can do to fix it so I don't get
>>>>| this message every time I am finished using one of my Office programs
>>>>| and try to close it out?
>>>>
>>
>>
>>

it is already disabled, so that can't be the problem.


"Bob I" wrote:

> The problematic part of the A-V software is the "Office Plugin" part,
> and that is what should be disabled.
>
> torechantlt wrote:
>
> > oh, antivirus scanner! i'm not great with abbreviations obviously!
> > I've got Norton Internet Security installed. Can I not use the antivirus
> > software with Office 2007?
> >
> > "JoAnn Paules" wrote:
> >
> >
> >>AV scanner = antivirus scanner. For example, Norton or McAfee. Has nothing
> >>to do with a piece of hardware.
> >>
> >>--
> >>
> >>JoAnn Paules
> >>MVP Microsoft [Publisher]
> >>Tech Editor for "Microsoft Publisher 2007 For Dummies"
> >>
> >>
> >>"torechantlt" <torechantlt@discussions.microsoft.com> wrote in message
> >>news:088727F5-F686-4847-A8A5-8AD192C81708@microsoft.com...
> >>
> >>>I have an HP Photosmart C4200 series all-in-one printer/scanner. I guess it
> >>>integrates with Office. Is there a setting that will stop it fromt
> >>>integrating with Office without actually having to turn off the scanner?
> >>>
> >>>"Milly Staples [MVP - Outlook]" wrote:
> >>>
> >>>
> >>>>Do you have an AV scanner that integrates with Office? If yes, turn it
> >>>>off!
> >>>>
> >>>>--�
> >>>>Milly Staples [MVP - Outlook]
> >>>>
> >>>>Post all replies to the group to keep the discussion intact.
> >>>>How to ask a question: http://support.microsoft.com/KB/555375
> >>>>
> >>>>
> >>>>After furious head scratching, torechantlt asked:
> >>>>
> >>>>| I have Office 2007 running on my Vista system. Every time I close out
> >>>>| one of the Office programs, I get an error message saying "Microsoft
> >>>>| Office XXXX has stopped working. A problem caused the program to stop
> >>>>| working correctly. Windows will close the program and notify you if a
> >>>>| solution is available." Well, I clicked on the X to close the
> >>>>| program. It didn't just suddenly stop working, so why am I getting
> >>>>| this message? Is there anything I can do to fix it so I don't get
> >>>>| this message every time I am finished using one of my Office programs
> >>>>| and try to close it out?
> >>>>
> >>
> >>
> >>
>
>

I don't see any mention of you having run Microsoft Office Diagnostics.

Try that. It's found at Office button, <application name>Options, Resources.

torechantlt wrote:
> it is already disabled, so that can't be the problem.
>
>
> "Bob I" wrote:
>
>
>>The problematic part of the A-V software is the "Office Plugin" part,
>>and that is what should be disabled.
>>
>>torechantlt wrote:
>>
>>
>>>oh, antivirus scanner! i'm not great with abbreviations obviously!
>>>I've got Norton Internet Security installed. Can I not use the antivirus
>>>software with Office 2007?
>>>
>>>"JoAnn Paules" wrote:
>>>
>>>
>>>
>>>>AV scanner = antivirus scanner. For example, Norton or McAfee. Has nothing
>>>>to do with a piece of hardware.
>>>>
>>>>--
>>>>
>>>>JoAnn Paules
>>>>MVP Microsoft [Publisher]
>>>>Tech Editor for "Microsoft Publisher 2007 For Dummies"
>>>>
>>>>
>>>>"torechantlt" <torechantlt@discussions.microsoft.com> wrote in message
>>>>news:088727F5-F686-4847-A8A5-8AD192C81708@microsoft.com...
>>>>
>>>>
>>>>>I have an HP Photosmart C4200 series all-in-one printer/scanner. I guess it
>>>>>integrates with Office. Is there a setting that will stop it fromt
>>>>>integrating with Office without actually having to turn off the scanner?
>>>>>
>>>>>"Milly Staples [MVP - Outlook]" wrote:
>>>>>
>>>>>
>>>>>
>>>>>>Do you have an AV scanner that integrates with Office? If yes, turn it
>>>>>>off!
>>>>>>
>>>>>>--�
>>>>>>Milly Staples [MVP - Outlook]
>>>>>>
>>>>>>Post all replies to the group to keep the discussion intact.
>>>>>>How to ask a question: http://support.microsoft.com/KB/555375
>>>>>>
>>>>>>
>>>>>>After furious head scratching, torechantlt asked:
>>>>>>
>>>>>>| I have Office 2007 running on my Vista system. Every time I close out
>>>>>>| one of the Office programs, I get an error message saying "Microsoft
>>>>>>| Office XXXX has stopped working. A problem caused the program to stop
>>>>>>| working correctly. Windows will close the program and notify you if a
>>>>>>| solution is available." Well, I clicked on the X to close the
>>>>>>| program. It didn't just suddenly stop working, so why am I getting
>>>>>>| this message? Is there anything I can do to fix it so I don't get
>>>>>>| this message every time I am finished using one of my Office programs
>>>>>>| and try to close it out?
>>>>>>
>>>>
>>>>
>>>>
>>

Yeah, I did try that a couple of times. No solution or even problem found by
Office Diagnostics.


"Bob I" wrote:

> I don't see any mention of you having run Microsoft Office Diagnostics.
>
> Try that. It's found at Office button, <application name>Options, Resources.
>
> torechantlt wrote:
> > it is already disabled, so that can't be the problem.
> >
> >
> > "Bob I" wrote:
> >
> >
> >>The problematic part of the A-V software is the "Office Plugin" part,
> >>and that is what should be disabled.
> >>
> >>torechantlt wrote:
> >>
> >>
> >>>oh, antivirus scanner! i'm not great with abbreviations obviously!
> >>>I've got Norton Internet Security installed. Can I not use the antivirus
> >>>software with Office 2007?
> >>>
> >>>"JoAnn Paules" wrote:
> >>>
> >>>
> >>>
> >>>>AV scanner = antivirus scanner. For example, Norton or McAfee. Has nothing
> >>>>to do with a piece of hardware.
> >>>>
> >>>>--
> >>>>
> >>>>JoAnn Paules
> >>>>MVP Microsoft [Publisher]
> >>>>Tech Editor for "Microsoft Publisher 2007 For Dummies"
> >>>>
> >>>>
> >>>>"torechantlt" <torechantlt@discussions.microsoft.com> wrote in message
> >>>>news:088727F5-F686-4847-A8A5-8AD192C81708@microsoft.com...
> >>>>
> >>>>
> >>>>>I have an HP Photosmart C4200 series all-in-one printer/scanner. I guess it
> >>>>>integrates with Office. Is there a setting that will stop it fromt
> >>>>>integrating with Office without actually having to turn off the scanner?
> >>>>>
> >>>>>"Milly Staples [MVP - Outlook]" wrote:
> >>>>>
> >>>>>
> >>>>>
> >>>>>>Do you have an AV scanner that integrates with Office? If yes, turn it
> >>>>>>off!
> >>>>>>
> >>>>>>--�
> >>>>>>Milly Staples [MVP - Outlook]
> >>>>>>
> >>>>>>Post all replies to the group to keep the discussion intact.
> >>>>>>How to ask a question: http://support.microsoft.com/KB/555375
> >>>>>>
> >>>>>>
> >>>>>>After furious head scratching, torechantlt asked:
> >>>>>>
> >>>>>>| I have Office 2007 running on my Vista system. Every time I close out
> >>>>>>| one of the Office programs, I get an error message saying "Microsoft
> >>>>>>| Office XXXX has stopped working. A problem caused the program to stop
> >>>>>>| working correctly. Windows will close the program and notify you if a
> >>>>>>| solution is available." Well, I clicked on the X to close the
> >>>>>>| program. It didn't just suddenly stop working, so why am I getting
> >>>>>>| this message? Is there anything I can do to fix it so I don't get
> >>>>>>| this message every time I am finished using one of my Office programs
> >>>>>>| and try to close it out?
> >>>>>>
> >>>>
> >>>>
> >>>>
> >>
>
>

What Add-ins or third party software that interacts with Office are you
using?

torechantlt wrote:

> Yeah, I did try that a couple of times. No solution or even problem found by
> Office Diagnostics.
>
>
> "Bob I" wrote:
>
>
>>I don't see any mention of you having run Microsoft Office Diagnostics.
>>
>>Try that. It's found at Office button, <application name>Options, Resources.
>>
>>torechantlt wrote:
>>
>>>it is already disabled, so that can't be the problem.
>>>
>>>
>>>"Bob I" wrote:
>>>
>>>
>>>
>>>>The problematic part of the A-V software is the "Office Plugin" part,
>>>>and that is what should be disabled.
>>>>
>>>>torechantlt wrote:
>>>>
>>>>
>>>>
>>>>>oh, antivirus scanner! i'm not great with abbreviations obviously!
>>>>>I've got Norton Internet Security installed. Can I not use the antivirus
>>>>>software with Office 2007?
>>>>>
>>>>>"JoAnn Paules" wrote:
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>>AV scanner = antivirus scanner. For example, Norton or McAfee. Has nothing
>>>>>>to do with a piece of hardware.
>>>>>>
>>>>>>--
>>>>>>
>>>>>>JoAnn Paules
>>>>>>MVP Microsoft [Publisher]
>>>>>>Tech Editor for "Microsoft Publisher 2007 For Dummies"
>>>>>>
>>>>>>
>>>>>>"torechantlt" <torechantlt@discussions.microsoft.com> wrote in message
>>>>>>news:088727F5-F686-4847-A8A5-8AD192C81708@microsoft.com...
>>>>>>
>>>>>>
>>>>>>
>>>>>>>I have an HP Photosmart C4200 series all-in-one printer/scanner. I guess it
>>>>>>>integrates with Office. Is there a setting that will stop it fromt
>>>>>>>integrating with Office without actually having to turn off the scanner?
>>>>>>>
>>>>>>>"Milly Staples [MVP - Outlook]" wrote:
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>>Do you have an AV scanner that integrates with Office? If yes, turn it
>>>>>>>>off!
>>>>>>>>
>>>>>>>>--�
>>>>>>>>Milly Staples [MVP - Outlook]
>>>>>>>>
>>>>>>>>Post all replies to the group to keep the discussion intact.
>>>>>>>>How to ask a question: http://support.microsoft.com/KB/555375
>>>>>>>>
>>>>>>>>
>>>>>>>>After furious head scratching, torechantlt asked:
>>>>>>>>
>>>>>>>>| I have Office 2007 running on my Vista system. Every time I close out
>>>>>>>>| one of the Office programs, I get an error message saying "Microsoft
>>>>>>>>| Office XXXX has stopped working. A problem caused the program to stop
>>>>>>>>| working correctly. Windows will close the program and notify you if a
>>>>>>>>| solution is available." Well, I clicked on the X to close the
>>>>>>>>| program. It didn't just suddenly stop working, so why am I getting
>>>>>>>>| this message? Is there anything I can do to fix it so I don't get
>>>>>>>>| this message every time I am finished using one of my Office programs
>>>>>>>>| and try to close it out?
>>>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>