Office Help Does Not Display

We are using Office 2002 SP3 on XP SP2. I have a user when she tries to
use Help in either Excel or Word nothing comes up when she selects an item
after a search. All she receives is a blank page - Content, Answer Wizard,
and the Index tabs do not appear. I've done a repair and reinstall of Office
but that didn't work. Any suggestions.

See http://support.microsoft.com/?kbid=319956 "The Answer Wizard and the
Help Index tabs appear blank when you use Help in an Office program".

Ron wrote:

> We are using Office 2002 SP3 on XP SP2. I have a user when she tries to
> use Help in either Excel or Word nothing comes up when she selects an item
> after a search. All she receives is a blank page - Content, Answer Wizard,
> and the Index tabs do not appear. I've done a repair and reinstall of Office
> but that didn't work. Any suggestions.