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  #1  
Old 06-11-2007, 10:50 AM
John Guy
 
Posts: n/a
Default Office 2007 - Right click Send to Mail Recipient

Hi,

When I right click on a file and select Send To Mail Recipient it doesn't do
anything. I've uninstalled and reinstalled, recreated NT and outlook profiles
but still nothing. If I install Office 2003 it works fine. Does anyone know
what else I could try?
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  #2  
Old 06-12-2007, 06:28 PM
pineman
 
Posts: n/a
Default RE: Office 2007 - Right click Send to Mail Recipient

I also have the same problem and wondered if it was because I don't have
Outlook installed. I just use Windows Mail. Is this the case with you?

"John Guy" wrote:

> Hi,
>
> When I right click on a file and select Send To Mail Recipient it doesn't do
> anything. I've uninstalled and reinstalled, recreated NT and outlook profiles
> but still nothing. If I install Office 2003 it works fine. Does anyone know
> what else I could try?

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  #3  
Old 06-12-2007, 08:00 PM
gls858
 
Posts: n/a
Default Re: Office 2007 - Right click Send to Mail Recipient

John Guy wrote:
> Hi,
>
> When I right click on a file and select Send To Mail Recipient it doesn't do
> anything. I've uninstalled and reinstalled, recreated NT and outlook profiles
> but still nothing. If I install Office 2003 it works fine. Does anyone know
> what else I could try?


Do you have the Outlook Personal folder Backup Utility installed?
If yes see link below:
http://support.microsoft.com/kb/823672/en-us

gls858
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  #4  
Old 06-13-2007, 05:27 AM
John Guy
 
Posts: n/a
Default Re: Office 2007 - Right click Send to Mail Recipient

Thanks for the reply.
I don't have Outlook Personal folder Backup Utility installed.


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  #5  
Old 06-14-2007, 12:29 PM
John Guy
 
Posts: n/a
Default Re: Office 2007 - Right click Send to Mail Recipient

Solution:

Close all Microsoft applications
Go to C:\Program Files\Common Files\System\MSMAPI\1033 and rename
MSMAPI32.DLL to MSMAPI32.OLD
Go to Start and click Run. Insert c:\windows\system32\fixmapi.exe and click
OK. It will not look like it’s doing anything, but it does. Open outlook and
test.

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