Office 2007 Converter allows save as only

I have 4 test workstation that i deployed the 2007 File converter to. 2 of
the 4 installed and worked just fine. The other 2 the install seemed to work
but when I open a 2007 Format doc or excel spreadsheet. I only get a box to
save as an Office 97-2003 format. Then I can open the new file it created.
All systems are running Office XP with SP3 (deployed through GPO) and the
systems have all critical updates as they get them from my WSUS server. All
systems are running XP Pro SP2.

I can't seem to duplicate the problem on a new OS load using the same Office
and Converter Install.

Hi Jarrod,

Is the converter listed in Add/Remove Programs of the Windows control panel?

If you turn on [x] Confirm conversions on open
in Word 2002's Tools=>Options=>General
and then use File=>Open to open a .docx or .docm (Word 2007 file) does the confirmation dialog recognize the file as Word 2007?

============
<<"Jarrod" <Jarrod@discussions.microsoft.com> wrote in message news:C33D09D3-C058-4BB9-8C51-50F20ADF2596@microsoft.com...
I have 4 test workstation that i deployed the 2007 File converter to. 2 of
the 4 installed and worked just fine. The other 2 the install seemed to work
but when I open a 2007 Format doc or excel spreadsheet. I only get a box to
save as an Office 97-2003 format. Then I can open the new file it created.
All systems are running Office XP with SP3 (deployed through GPO) and the
systems have all critical updates as they get them from my WSUS server. All
systems are running XP Pro SP2.

I can't seem to duplicate the problem on a new OS load using the same Office
and Converter Install.>>
--

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*