Office 2003 Performance Issue

I have a network of 20 computers. We are using Office 2003 sp2 or sp3.
About 5 of them are experiencing issues when opening a office file (word,
excel, power point). When a user opens a file though My Documents it doesn't
matter if it's over the network or local. It can take 2-3 minutes for the
file to load and show. If the user opens word or excel though a shortcut
(without a file) and then goes to file -> open & chooses a file it will open
regularly.

The computers are identical to the ones w/o issue. They are 3.2gHz 1gb ram.
Tried patching office to sp3 but that didn't help.

Any advice?

You might try the suggestion posted by John on July 19 at
http://groups.google.com/group/micro...32f8906a444c6a
.. Note that I haven't tried it myself because none of my users have
this problem. Be sure you know how to change it back if you need to.

chris wrote:

> I have a network of 20 computers. We are using Office 2003 sp2 or sp3.
> About 5 of them are experiencing issues when opening a office file (word,
> excel, power point). When a user opens a file though My Documents it doesn't
> matter if it's over the network or local. It can take 2-3 minutes for the
> file to load and show. If the user opens word or excel though a shortcut
> (without a file) and then goes to file -> open & chooses a file it will open
> regularly.
>
> The computers are identical to the ones w/o issue. They are 3.2gHz 1gb ram.
> Tried patching office to sp3 but that didn't help.
>
> Any advice?
>
>

Thanks Garfield -



I tried the article but it didn't help. I noticed that the users experience
the same symptoms with PDF, TXT etc.








"garfield-n-odie [MVP]" <garfieldnodie@discussions.microsoft.com> wrote in
message news:%23GAvQlZFIHA.4544@TK2MSFTNGP06.phx.gbl...
> You might try the suggestion posted by John on July 19 at
> http://groups.google.com/group/micro...32f8906a444c6a .
> Note that I haven't tried it myself because none of my users have this
> problem. Be sure you know how to change it back if you need to.
>
> chris wrote:
>
>> I have a network of 20 computers. We are using Office 2003 sp2 or sp3.
>> About 5 of them are experiencing issues when opening a office file (word,
>> excel, power point). When a user opens a file though My Documents it
>> doesn't matter if it's over the network or local. It can take 2-3 minutes
>> for the file to load and show. If the user opens word or excel though a
>> shortcut (without a file) and then goes to file -> open & chooses a file
>> it will open regularly.
>>
>> The computers are identical to the ones w/o issue. They are 3.2gHz 1gb
>> ram. Tried patching office to sp3 but that didn't help.
>>
>> Any advice?
>>
>>
>