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  #1  
Old 05-11-2008, 02:45 PM
Tony Fields
 
Posts: n/a
Default Mouse Inactive in Word 2007

Hello All,

I've tried several different mice, both cabled and wireless and am unable to
select text by double-clicking, right-click-hold and drag to highlight text
in Word 2007. Excel 2007, Project 2007, Access 2007 behave as expected
(i.e., using the mouse to select/highlight text works).

Any thoughts/help are appreciated.

Thanks in advance.
--
Regards,
TonyF
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  #2  
Old 05-11-2008, 04:20 PM
Bob Buckland ?:-\)
 
Posts: n/a
Default Re: Mouse Inactive in Word 2007

Hi Tony,

There are several known causes of this. If you have the Laserfiche add-in in Word be sure you have the updated version. See if you
get the same behavior in Word if you start in Office safe mode (hold ctrl key while starting Word).

If not, then it can be a corrupted Word 'data' registry key.

===============
<<"Tony Fields" <guessware@yahoo.com> wrote in message news:765750EA-9446-43C3-90FC-141F2ADE5D4B@microsoft.com...
Hello All,

I've tried several different mice, both cabled and wireless and am unable to
select text by double-clicking, right-click-hold and drag to highlight text
in Word 2007. Excel 2007, Project 2007, Access 2007 behave as expected
(i.e., using the mouse to select/highlight text works).

Any thoughts/help are appreciated.

Thanks in advance.
--
Regards,
TonyF>>
--

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*


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  #3  
Old 05-12-2008, 03:48 PM
Tony Fields
 
Posts: n/a
Default Re: Mouse Inactive in Word 2007

Thanks for the feedback/sanity check. It turns out that Techsmith's SnagIT
add-in was the culprit. Removed same from registry and the mouse came alive.

Thanks again...
--
Regards,
TonyF


"Bob Buckland ?:-)" wrote:

> Hi Tony,
>
> There are several known causes of this. If you have the Laserfiche add-in in Word be sure you have the updated version. See if you
> get the same behavior in Word if you start in Office safe mode (hold ctrl key while starting Word).
>
> If not, then it can be a corrupted Word 'data' registry key.
>
> ===============
> <<"Tony Fields" <guessware@yahoo.com> wrote in message news:765750EA-9446-43C3-90FC-141F2ADE5D4B@microsoft.com...
> Hello All,
>
> I've tried several different mice, both cabled and wireless and am unable to
> select text by double-clicking, right-click-hold and drag to highlight text
> in Word 2007. Excel 2007, Project 2007, Access 2007 behave as expected
> (i.e., using the mouse to select/highlight text works).
>
> Any thoughts/help are appreciated.
>
> Thanks in advance.
> --
> Regards,
> TonyF>>
> --
>
> Bob Buckland ?:-)
> MS Office System Products MVP
>
> *Courtesy is not expensive and can pay big dividends*
>
>
>

Reply With Quote
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FREE Safe Scan Registry Check. Locate & Fix Errors in Minutes!
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