Word 2007 crashes every time I:
Insert/QuickParts/Field…
Link
And then click the “Options” button.
I then get the “Microsoft Office Word has encountered a problem and needs to
close. We are sorry for the inconvenience.”
Then I get “Microsoft Office Word is currently recovering your documents.
Then I get three separate windows, each reading:
“Word could not recover an automatically saved document from the last
session. (C:\...\1033\Building Blocks.dotx)”
“Word cannot open the document. (Building Blocks.dotx)
“Cannot delete file: Cannot read from the source file or disk.”
The Microsoft Office Sessions Event Log reports an Event ID 7001:
Event Type: Error
Event Source: Microsoft Office 12 Sessions
Event Category: None
Event ID: 7001
Date: 6/22/2007
Time: 7:32:45 PM
User: N/A
Computer: HOULB32112B
Description:
ID: 0, Application Name: Microsoft Office Word, Application Version:
12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted
493 seconds with 120 seconds of active time. This session ended with a crash.
At the same timestamp, the Application Log reports an event ID 1000:
Re: Insert Link Field crashes Word 2007 Consistently
On Jun 22, 6:05 pm, funnybroad <funnybr...@hotmail.com> wrote:
> Is anyone else experiencing this?:
>
> Word 2007 crashes every time I:
> Insert/QuickParts/Field...
> Link
> And then click the "Options" button.
> I then get the "Microsoft Office Word has encountered a problem and needs to
> close. We are sorry for the inconvenience."
> Then I get "Microsoft Office Word is currently recovering your documents.
> Then I get three separate windows, each reading:
> "Word could not recover an automatically saved document from the last
> session. (C:\...\1033\Building Blocks.dotx)"
> "Word cannot open the document. (Building Blocks.dotx)
> "Cannot delete file: Cannot read from the source file or disk."
>
> The Microsoft Office Sessions Event Log reports an Event ID 7001:
>
> Event Type: Error
> Event Source: Microsoft Office 12 Sessions
> Event Category: None
> Event ID: 7001
> Date: 6/22/2007
> Time: 7:32:45 PM
> User: N/A
> Computer: HOULB32112B
> Description:
> ID: 0, Application Name: Microsoft Office Word, Application Version:
> 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted
> 493 seconds with 120 seconds of active time. This session ended with a crash.
>
> At the same timestamp, the Application Log reports an event ID 1000:
>
> Event Type: Error
> Event Source: Microsoft Office 12
> Event Category: None
> Event ID: 1000
> Date: 6/22/2007
> Time: 7:32:53 PM
> User: N/A
> Computer: HOULB32112B
> Description:
> Faulting application winword.exe, version 12.0.4518.1014, stamp 45428028,
> faulting module wwlib.dll, version 12.0.6015.5000, stamp 460d89b2, debug? 0,
> fault address 0x00a6c3cc.
>
> For more information, see Help and Support Center athttp://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
> 0008: 69 00 63 00 61 00 74 00 i.c.a.t.
> 0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
> 0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
> 0020: 75 00 72 00 65 00 20 00 u.r.e. .
> 0028: 20 00 77 00 69 00 6e 00 .w.i.n.
> 0030: 77 00 6f 00 72 00 64 00 w.o.r.d.
> 0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
> 0040: 20 00 31 00 32 00 2e 00 .1.2...
> 0048: 30 00 2e 00 34 00 35 00 0...4.5.
> 0050: 31 00 38 00 2e 00 31 00 1.8...1.
> 0058: 30 00 31 00 34 00 20 00 0.1.4. .
> 0060: 34 00 35 00 34 00 32 00 4.5.4.2.
> 0068: 38 00 30 00 32 00 38 00 8.0.2.8.
> 0070: 20 00 69 00 6e 00 20 00 .i.n. .
> 0078: 77 00 77 00 6c 00 69 00 w.w.l.i.
> 0080: 62 00 2e 00 64 00 6c 00 b...d.l.
> 0088: 6c 00 20 00 31 00 32 00 l. .1.2.
> 0090: 2e 00 30 00 2e 00 36 00 ..0...6.
> 0098: 30 00 31 00 35 00 2e 00 0.1.5...
> 00a0: 35 00 30 00 30 00 30 00 5.0.0.0.
> 00a8: 20 00 34 00 36 00 30 00 .4.6.0.
> 00b0: 64 00 38 00 39 00 62 00 d.8.9.b.
> 00b8: 32 00 20 00 66 00 44 00 2. .f.D.
> 00c0: 65 00 62 00 75 00 67 00 e.b.u.g.
> 00c8: 20 00 30 00 20 00 61 00 .0. .a.
> 00d0: 74 00 20 00 6f 00 66 00 t. .o.f.
> 00d8: 66 00 73 00 65 00 74 00 f.s.e.t.
> 00e0: 20 00 30 00 30 00 61 00 .0.0.a.
> 00e8: 36 00 63 00 33 00 63 00 6.c.3.c.
> 00f0: 63 00 0d 00 0a 00 c.....
>
> Followed by an "information" event:
>
> Event Type: Information
> Event Source: Microsoft Office 12
> Event Category: None
> Event ID: 1001
> Date: 6/22/2007
> Time: 7:35:21 PM
> User: N/A
> Computer: HOULB32112B
> Description:
> Bucket 433566080, bucket table 1, faulting application winword.exe, version
> 12.0.4518.1014, stamp 45428028, faulting module wwlib.dll, version
> 12.0.6015.5000, stamp 460d89b2, debug? 0, fault address 0x00a6c3cc.
>
> For more information, see Help and Support Center athttp://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 42 00 75 00 63 00 6b 00 B.u.c.k.
> 0008: 65 00 74 00 3a 00 20 00 e.t.:. .
> 0010: 34 00 33 00 33 00 35 00 4.3.3.5.
> 0018: 36 00 36 00 30 00 38 00 6.6.0.8.
> 0020: 30 00 0d 00 0a 00 42 00 0.....B.
> 0028: 75 00 63 00 6b 00 65 00 u.c.k.e.
> 0030: 74 00 54 00 61 00 62 00 t.T.a.b.
> 0038: 6c 00 65 00 20 00 31 00 l.e. .1.
> 0040: 0d 00 0a 00 ....
Yes, I have similiar problem and what is the solution to fix this?
The event view log shows:
ID: 0, Application Name: Microsoft Office Word, Application Version:
12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session
lasted 22864 seconds with 4200 seconds of active time. This session
ended with a crash.