how to reinstall a preinstalled Office... no recovery disc

I bought a new computer in March, had hardware probs last week and just got
machine back. Repair guy said seemed ok, but I might have to reinstall Vista.
Ok, did that, but now I see I also have to reinstall Office 2007, but since
it's the preinstalled version I have no disc. Is there any way to do this
myself:? My comp. repair guy is gone till next week...

Call your computer manufacturer.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


"iris" <iris@discussions.microsoft.com> wrote in message
news:4907BB4F-282E-407D-855A-A3C586FFAE41@microsoft.com...
>I bought a new computer in March, had hardware probs last week and just got
> machine back. Repair guy said seemed ok, but I might have to reinstall
> Vista.
> Ok, did that, but now I see I also have to reinstall Office 2007, but
> since
> it's the preinstalled version I have no disc. Is there any way to do this
> myself:? My comp. repair guy is gone till next week...

So you mean, no, there's no way I can solve it myself? The guy I bought the
computer from is gone for a week...

"JoAnn Paules" wrote:

> Call your computer manufacturer.
>
> --
>
> JoAnn Paules
> MVP Microsoft [Publisher]
>
> ~~~~~
> How to ask a question
> http://support.microsoft.com/KB/555375
>
>
> "iris" <iris@discussions.microsoft.com> wrote in message
> news:4907BB4F-282E-407D-855A-A3C586FFAE41@microsoft.com...
> >I bought a new computer in March, had hardware probs last week and just got
> > machine back. Repair guy said seemed ok, but I might have to reinstall
> > Vista.
> > Ok, did that, but now I see I also have to reinstall Office 2007, but
> > since
> > it's the preinstalled version I have no disc. Is there any way to do this
> > myself:? My comp. repair guy is gone till next week...
>

No, it's an OEM and if you don't have the disks, you're stuck. I'm assuming
you bought it from a local guy and not one of the major manufacturers?

BTW - you need to get a copy of the disks.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


"iris" <iris@discussions.microsoft.com> wrote in message
news:5E9DF9C4-B4A2-47F9-98E4-0919BF41CC1A@microsoft.com...
> So you mean, no, there's no way I can solve it myself? The guy I bought
> the
> computer from is gone for a week...
>
> "JoAnn Paules" wrote:
>
>> Call your computer manufacturer.
>>
>> --
>>
>> JoAnn Paules
>> MVP Microsoft [Publisher]
>>
>> ~~~~~
>> How to ask a question
>> http://support.microsoft.com/KB/555375
>>
>>
>> "iris" <iris@discussions.microsoft.com> wrote in message
>> news:4907BB4F-282E-407D-855A-A3C586FFAE41@microsoft.com...
>> >I bought a new computer in March, had hardware probs last week and just
>> >got
>> > machine back. Repair guy said seemed ok, but I might have to reinstall
>> > Vista.
>> > Ok, did that, but now I see I also have to reinstall Office 2007, but
>> > since
>> > it's the preinstalled version I have no disc. Is there any way to do
>> > this
>> > myself:? My comp. repair guy is gone till next week...
>>

Yes, that's right, a local computer guy who put it together and sold it to me
with preinstalled Word. Any idea how I can get a copy of the disks? The box
says, 'Backup disks are available for qualified purchases' but the link
doesn't work and I just get a generic support page.

Do you think I could download a trial version to get me through this next
week till my computer guy gets back?

"JoAnn Paules" wrote:

> No, it's an OEM and if you don't have the disks, you're stuck. I'm assuming
> you bought it from a local guy and not one of the major manufacturers?
>
> BTW - you need to get a copy of the disks.
>
> --
>
> JoAnn Paules
> MVP Microsoft [Publisher]
>
> ~~~~~
> How to ask a question
> http://support.microsoft.com/KB/555375
>
>
> "iris" <iris@discussions.microsoft.com> wrote in message
> news:5E9DF9C4-B4A2-47F9-98E4-0919BF41CC1A@microsoft.com...
> > So you mean, no, there's no way I can solve it myself? The guy I bought
> > the
> > computer from is gone for a week...
> >
> > "JoAnn Paules" wrote:
> >
> >> Call your computer manufacturer.
> >>
> >> --
> >>
> >> JoAnn Paules
> >> MVP Microsoft [Publisher]
> >>
> >> ~~~~~
> >> How to ask a question
> >> http://support.microsoft.com/KB/555375
> >>
> >>
> >> "iris" <iris@discussions.microsoft.com> wrote in message
> >> news:4907BB4F-282E-407D-855A-A3C586FFAE41@microsoft.com...
> >> >I bought a new computer in March, had hardware probs last week and just
> >> >got
> >> > machine back. Repair guy said seemed ok, but I might have to reinstall
> >> > Vista.
> >> > Ok, did that, but now I see I also have to reinstall Office 2007, but
> >> > since
> >> > it's the preinstalled version I have no disc. Is there any way to do
> >> > this
> >> > myself:? My comp. repair guy is gone till next week...
> >>
>

"iris" <iris@discussions.microsoft.com> wrote in message
news:2EB7D823-B526-4C37-BC0E-BE027127F144@microsoft.com...
> Yes, that's right, a local computer guy who put it together and sold it to
> me
> with preinstalled Word. Any idea how I can get a copy of the disks? The
> box
> says, 'Backup disks are available for qualified purchases' but the link
> doesn't work and I just get a generic support page.
>
> Do you think I could download a trial version to get me through this next
> week till my computer guy gets back?
>
1. If you simply did a Repair install of Windows, no -- a trial version
of Word will not repair a damaged OEM version of Word .
2. If you did a "Clean" install of Windows (e.g. format the hard disk and
install Windows fresh), then the Trial should install without incident.
NOTE: once you get your disks, *uninstall* the trial version before
attempting to install the OEM version.
Steve




> "JoAnn Paules" wrote:
>
>> No, it's an OEM and if you don't have the disks, you're stuck. I'm
>> assuming
>> you bought it from a local guy and not one of the major manufacturers?
>>
>> BTW - you need to get a copy of the disks.
>>
>> --
>>
>> JoAnn Paules
>> MVP Microsoft [Publisher]
>>
>> ~~~~~
>> How to ask a question
>> http://support.microsoft.com/KB/555375
>>
>>
>> "iris" <iris@discussions.microsoft.com> wrote in message
>> news:5E9DF9C4-B4A2-47F9-98E4-0919BF41CC1A@microsoft.com...
>> > So you mean, no, there's no way I can solve it myself? The guy I bought
>> > the
>> > computer from is gone for a week...
>> >
>> > "JoAnn Paules" wrote:
>> >
>> >> Call your computer manufacturer.
>> >>
>> >> --
>> >>
>> >> JoAnn Paules
>> >> MVP Microsoft [Publisher]
>> >>
>> >> ~~~~~
>> >> How to ask a question
>> >> http://support.microsoft.com/KB/555375
>> >>
>> >>
>> >> "iris" <iris@discussions.microsoft.com> wrote in message
>> >> news:4907BB4F-282E-407D-855A-A3C586FFAE41@microsoft.com...
>> >> >I bought a new computer in March, had hardware probs last week and
>> >> >just
>> >> >got
>> >> > machine back. Repair guy said seemed ok, but I might have to
>> >> > reinstall
>> >> > Vista.
>> >> > Ok, did that, but now I see I also have to reinstall Office 2007,
>> >> > but
>> >> > since
>> >> > it's the preinstalled version I have no disc. Is there any way to do
>> >> > this
>> >> > myself:? My comp. repair guy is gone till next week...
>> >>
>>

You need to get in touch with your computer guy. Without him, you're going
to keep running into brick walls. Leave him a message - if he's a decent
business man, he's checking his messages.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


"iris" <iris@discussions.microsoft.com> wrote in message
news:2EB7D823-B526-4C37-BC0E-BE027127F144@microsoft.com...
> Yes, that's right, a local computer guy who put it together and sold it to
> me
> with preinstalled Word. Any idea how I can get a copy of the disks? The
> box
> says, 'Backup disks are available for qualified purchases' but the link
> doesn't work and I just get a generic support page.
>
> Do you think I could download a trial version to get me through this next
> week till my computer guy gets back?
>
> "JoAnn Paules" wrote:
>
>> No, it's an OEM and if you don't have the disks, you're stuck. I'm
>> assuming
>> you bought it from a local guy and not one of the major manufacturers?
>>
>> BTW - you need to get a copy of the disks.
>>
>> --
>>
>> JoAnn Paules
>> MVP Microsoft [Publisher]
>>
>> ~~~~~
>> How to ask a question
>> http://support.microsoft.com/KB/555375
>>
>>
>> "iris" <iris@discussions.microsoft.com> wrote in message
>> news:5E9DF9C4-B4A2-47F9-98E4-0919BF41CC1A@microsoft.com...
>> > So you mean, no, there's no way I can solve it myself? The guy I bought
>> > the
>> > computer from is gone for a week...
>> >
>> > "JoAnn Paules" wrote:
>> >
>> >> Call your computer manufacturer.
>> >>
>> >> --
>> >>
>> >> JoAnn Paules
>> >> MVP Microsoft [Publisher]
>> >>
>> >> ~~~~~
>> >> How to ask a question
>> >> http://support.microsoft.com/KB/555375
>> >>
>> >>
>> >> "iris" <iris@discussions.microsoft.com> wrote in message
>> >> news:4907BB4F-282E-407D-855A-A3C586FFAE41@microsoft.com...
>> >> >I bought a new computer in March, had hardware probs last week and
>> >> >just
>> >> >got
>> >> > machine back. Repair guy said seemed ok, but I might have to
>> >> > reinstall
>> >> > Vista.
>> >> > Ok, did that, but now I see I also have to reinstall Office 2007,
>> >> > but
>> >> > since
>> >> > it's the preinstalled version I have no disc. Is there any way to do
>> >> > this
>> >> > myself:? My comp. repair guy is gone till next week...
>> >>
>>

Yes, I've emailed him. And installed a trial version in the meantime. Thanks
for your help!

"JoAnn Paules" wrote:

> You need to get in touch with your computer guy. Without him, you're going
> to keep running into brick walls. Leave him a message - if he's a decent
> business man, he's checking his messages.
>
> --
>
> JoAnn Paules
> MVP Microsoft [Publisher]
>
> ~~~~~
> How to ask a question
> http://support.microsoft.com/KB/555375
>
>
> "iris" <iris@discussions.microsoft.com> wrote in message
> news:2EB7D823-B526-4C37-BC0E-BE027127F144@microsoft.com...
> > Yes, that's right, a local computer guy who put it together and sold it to
> > me
> > with preinstalled Word. Any idea how I can get a copy of the disks? The
> > box
> > says, 'Backup disks are available for qualified purchases' but the link
> > doesn't work and I just get a generic support page.
> >
> > Do you think I could download a trial version to get me through this next
> > week till my computer guy gets back?
> >
> > "JoAnn Paules" wrote:
> >
> >> No, it's an OEM and if you don't have the disks, you're stuck. I'm
> >> assuming
> >> you bought it from a local guy and not one of the major manufacturers?
> >>
> >> BTW - you need to get a copy of the disks.
> >>
> >> --
> >>
> >> JoAnn Paules
> >> MVP Microsoft [Publisher]
> >>
> >> ~~~~~
> >> How to ask a question
> >> http://support.microsoft.com/KB/555375
> >>
> >>
> >> "iris" <iris@discussions.microsoft.com> wrote in message
> >> news:5E9DF9C4-B4A2-47F9-98E4-0919BF41CC1A@microsoft.com...
> >> > So you mean, no, there's no way I can solve it myself? The guy I bought
> >> > the
> >> > computer from is gone for a week...
> >> >
> >> > "JoAnn Paules" wrote:
> >> >
> >> >> Call your computer manufacturer.
> >> >>
> >> >> --
> >> >>
> >> >> JoAnn Paules
> >> >> MVP Microsoft [Publisher]
> >> >>
> >> >> ~~~~~
> >> >> How to ask a question
> >> >> http://support.microsoft.com/KB/555375
> >> >>
> >> >>
> >> >> "iris" <iris@discussions.microsoft.com> wrote in message
> >> >> news:4907BB4F-282E-407D-855A-A3C586FFAE41@microsoft.com...
> >> >> >I bought a new computer in March, had hardware probs last week and
> >> >> >just
> >> >> >got
> >> >> > machine back. Repair guy said seemed ok, but I might have to
> >> >> > reinstall
> >> >> > Vista.
> >> >> > Ok, did that, but now I see I also have to reinstall Office 2007,
> >> >> > but
> >> >> > since
> >> >> > it's the preinstalled version I have no disc. Is there any way to do
> >> >> > this
> >> >> > myself:? My comp. repair guy is gone till next week...
> >> >>
> >>
>
>

Make sure you dump that trial version before installing your paid versxion,
okay? If you don't you'll be back here with another mess.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


"iris" <iris@discussions.microsoft.com> wrote in message
news:B109CD6B-A9AA-4943-9507-45CDC465E5CE@microsoft.com...
> Yes, I've emailed him. And installed a trial version in the meantime.
> Thanks
> for your help!
>
> "JoAnn Paules" wrote:
>
>> You need to get in touch with your computer guy. Without him, you're
>> going
>> to keep running into brick walls. Leave him a message - if he's a decent
>> business man, he's checking his messages.
>>
>> --
>>
>> JoAnn Paules
>> MVP Microsoft [Publisher]
>>
>> ~~~~~
>> How to ask a question
>> http://support.microsoft.com/KB/555375
>>
>>
>> "iris" <iris@discussions.microsoft.com> wrote in message
>> news:2EB7D823-B526-4C37-BC0E-BE027127F144@microsoft.com...
>> > Yes, that's right, a local computer guy who put it together and sold it
>> > to
>> > me
>> > with preinstalled Word. Any idea how I can get a copy of the disks? The
>> > box
>> > says, 'Backup disks are available for qualified purchases' but the link
>> > doesn't work and I just get a generic support page.
>> >
>> > Do you think I could download a trial version to get me through this
>> > next
>> > week till my computer guy gets back?
>> >
>> > "JoAnn Paules" wrote:
>> >
>> >> No, it's an OEM and if you don't have the disks, you're stuck. I'm
>> >> assuming
>> >> you bought it from a local guy and not one of the major manufacturers?
>> >>
>> >> BTW - you need to get a copy of the disks.
>> >>
>> >> --
>> >>
>> >> JoAnn Paules
>> >> MVP Microsoft [Publisher]
>> >>
>> >> ~~~~~
>> >> How to ask a question
>> >> http://support.microsoft.com/KB/555375
>> >>
>> >>
>> >> "iris" <iris@discussions.microsoft.com> wrote in message
>> >> news:5E9DF9C4-B4A2-47F9-98E4-0919BF41CC1A@microsoft.com...
>> >> > So you mean, no, there's no way I can solve it myself? The guy I
>> >> > bought
>> >> > the
>> >> > computer from is gone for a week...
>> >> >
>> >> > "JoAnn Paules" wrote:
>> >> >
>> >> >> Call your computer manufacturer.
>> >> >>
>> >> >> --
>> >> >>
>> >> >> JoAnn Paules
>> >> >> MVP Microsoft [Publisher]
>> >> >>
>> >> >> ~~~~~
>> >> >> How to ask a question
>> >> >> http://support.microsoft.com/KB/555375
>> >> >>
>> >> >>
>> >> >> "iris" <iris@discussions.microsoft.com> wrote in message
>> >> >> news:4907BB4F-282E-407D-855A-A3C586FFAE41@microsoft.com...
>> >> >> >I bought a new computer in March, had hardware probs last week and
>> >> >> >just
>> >> >> >got
>> >> >> > machine back. Repair guy said seemed ok, but I might have to
>> >> >> > reinstall
>> >> >> > Vista.
>> >> >> > Ok, did that, but now I see I also have to reinstall Office 2007,
>> >> >> > but
>> >> >> > since
>> >> >> > it's the preinstalled version I have no disc. Is there any way to
>> >> >> > do
>> >> >> > this
>> >> >> > myself:? My comp. repair guy is gone till next week...
>> >> >>
>> >>
>>
>>