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  #1  
Old 11-25-2007, 07:48 PM
susi2000
 
Posts: n/a
Default HELP! LOST PRODUCT KEY OFFICE HOME 2007 BEFORE FINISHING INSTALLAT

Hello!
I really need your help, because I did something very stupid. I purchased a
laptop and Office home and student 2007 last week in Miami. I live on the
islands and being overpacked, I threw anything out, I didn't need, most of
all, all the unnessesary packing material.
The office CD came in a big plastic pack, which after a struggle opening, I
threw away.....WITH the product key. I installed office already in Miami, but
the installation programm never asked for the product key at that point, but
it does NOW! I don't know, what to do, I can not find anything on the CD
itself.
I can not find it in the registry, because it was never submited in the
first place.
Please let me know, what to do, whom to write , anything. THANKS!!
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  #2  
Old 11-25-2007, 07:57 PM
Milly Staples [MVP - Outlook]
 
Posts: n/a
Default Re: HELP! LOST PRODUCT KEY OFFICE HOME 2007 BEFORE FINISHING INSTALLAT

You may find the following Microsoft Knowledge Base Article applies:

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware.
http://support.microsoft.com/default.aspx?scid=kb;[ln];326246


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, susi2000 asked:

| Hello!
| I really need your help, because I did something very stupid. I
| purchased a laptop and Office home and student 2007 last week in
| Miami. I live on the islands and being overpacked, I threw anything
| out, I didn't need, most of all, all the unnessesary packing
| material.
| The office CD came in a big plastic pack, which after a struggle
| opening, I threw away.....WITH the product key. I installed office
| already in Miami, but the installation programm never asked for the
| product key at that point, but it does NOW! I don't know, what to do,
| I can not find anything on the CD itself.
| I can not find it in the registry, because it was never submited in
| the first place.
| Please let me know, what to do, whom to write , anything. THANKS!!
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  #3  
Old 11-25-2007, 10:31 PM
LVTravel
 
Posts: n/a
Default Re: HELP! LOST PRODUCT KEY OFFICE HOME 2007 BEFORE FINISHING INSTALLAT

Sounds like jojoma and susi2000 need to get together. One has the CD and
the other has the key.......... ;-)

(and before I get flamed, yes I know that this isn't proper.)


"Milly Staples [MVP - Outlook]" <What@ever> wrote in message
news:OAkX615LIHA.3516@TK2MSFTNGP02.phx.gbl...
You may find the following Microsoft Knowledge Base Article applies:

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware.
http://support.microsoft.com/default.aspx?scid=kb;[ln];326246


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, susi2000 asked:

| Hello!
| I really need your help, because I did something very stupid. I
| purchased a laptop and Office home and student 2007 last week in
| Miami. I live on the islands and being overpacked, I threw anything
| out, I didn't need, most of all, all the unnessesary packing
| material.
| The office CD came in a big plastic pack, which after a struggle
| opening, I threw away.....WITH the product key. I installed office
| already in Miami, but the installation programm never asked for the
| product key at that point, but it does NOW! I don't know, what to do,
| I can not find anything on the CD itself.
| I can not find it in the registry, because it was never submited in
| the first place.
| Please let me know, what to do, whom to write , anything. THANKS!!


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  #4  
Old 11-26-2007, 08:00 PM
susi2000
 
Posts: n/a
Default Re: HELP! LOST PRODUCT KEY OFFICE HOME 2007 BEFORE FINISHING INSTA

Dear Milly,

Thank you for your response. However on the website, it looks like they keep
sending you in circles. Due to the nature of the problem, I will have to pay
$ 46,- first to even be able to submit the question. And then I am not even
sure, I will find the solution.
Please any other suggestion, maybe a direct e-mail address of a real person??

Thanks
Susi

"Milly Staples [MVP - Outlook]" wrote:

> You may find the following Microsoft Knowledge Base Article applies:
>
> How to Replace Lost, Broken, or Missing Microsoft Software or Hardware.
> http://support.microsoft.com/default.aspx?scid=kb;[ln];326246
>
>
> --Â
> Milly Staples [MVP - Outlook]
>
> Post all replies to the group to keep the discussion intact. All
> unsolicited mail sent to my personal account will be deleted without
> reading.
>
> After furious head scratching, susi2000 asked:
>
> | Hello!
> | I really need your help, because I did something very stupid. I
> | purchased a laptop and Office home and student 2007 last week in
> | Miami. I live on the islands and being overpacked, I threw anything
> | out, I didn't need, most of all, all the unnessesary packing
> | material.
> | The office CD came in a big plastic pack, which after a struggle
> | opening, I threw away.....WITH the product key. I installed office
> | already in Miami, but the installation programm never asked for the
> | product key at that point, but it does NOW! I don't know, what to do,
> | I can not find anything on the CD itself.
> | I can not find it in the registry, because it was never submited in
> | the first place.
> | Please let me know, what to do, whom to write , anything. THANKS!!
>

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  #5  
Old 11-26-2007, 08:10 PM
Carey Frisch [MVP]
 
Posts: n/a
Default Re: HELP! LOST PRODUCT KEY OFFICE HOME 2007 BEFORE FINISHING INSTA

If you threw away your Office CD and product key,
you have no choice other than to repurchase Office 2007.

--
Carey Frisch
Microsoft MVP
Windows Shell/User

---------------------------------------------------------------

"susi2000" <susi2000@discussions.microsoft.com> wrote in message news:24C6CE43-96D5-4474-BA7B-09A896D277E6@microsoft.com...
Dear Milly,

Thank you for your response. However on the website, it looks like they keep
sending you in circles. Due to the nature of the problem, I will have to pay
$ 46,- first to even be able to submit the question. And then I am not even
sure, I will find the solution.
Please any other suggestion, maybe a direct e-mail address of a real person??

Thanks
Susi

"Milly Staples [MVP - Outlook]" wrote:

> You may find the following Microsoft Knowledge Base Article applies:
>
> How to Replace Lost, Broken, or Missing Microsoft Software or Hardware.
> http://support.microsoft.com/default.aspx?scid=kb;[ln];326246
>
>
> --Â
> Milly Staples [MVP - Outlook]
>
> Post all replies to the group to keep the discussion intact. All
> unsolicited mail sent to my personal account will be deleted without
> reading.
>
> After furious head scratching, susi2000 asked:
>
> | Hello!
> | I really need your help, because I did something very stupid. I
> | purchased a laptop and Office home and student 2007 last week in
> | Miami. I live on the islands and being overpacked, I threw anything
> | out, I didn't need, most of all, all the unnessesary packing
> | material.
> | The office CD came in a big plastic pack, which after a struggle
> | opening, I threw away.....WITH the product key. I installed office
> | already in Miami, but the installation programm never asked for the
> | product key at that point, but it does NOW! I don't know, what to do,
> | I can not find anything on the CD itself.
> | I can not find it in the registry, because it was never submited in
> | the first place.
> | Please let me know, what to do, whom to write , anything. THANKS!!
>


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  #6  
Old 11-27-2007, 01:45 AM
susi2000
 
Posts: n/a
Default Re: HELP! LOST PRODUCT KEY OFFICE HOME 2007 BEFORE FINISHING INSTA

Hello Carey,

I still have the CD and the receipt, just didn't realize, I had to keep the
packaging. By the way, it's weird, that the installation programm doesn't aks
for the key right after installation!!
Anyway, if it's true , that I would have to spend another $ 130,- just 1
week after I bought the software the first time, then Microsoft truly is a
consumer unfriendly company.

"Carey Frisch [MVP]" wrote:

> If you threw away your Office CD and product key,
> you have no choice other than to repurchase Office 2007.
>
> --
> Carey Frisch
> Microsoft MVP
> Windows Shell/User
>
> ---------------------------------------------------------------
>
> "susi2000" <susi2000@discussions.microsoft.com> wrote in message news:24C6CE43-96D5-4474-BA7B-09A896D277E6@microsoft.com...
> Dear Milly,
>
> Thank you for your response. However on the website, it looks like they keep
> sending you in circles. Due to the nature of the problem, I will have to pay
> $ 46,- first to even be able to submit the question. And then I am not even
> sure, I will find the solution.
> Please any other suggestion, maybe a direct e-mail address of a real person??
>
> Thanks
> Susi
>
> "Milly Staples [MVP - Outlook]" wrote:
>
> > You may find the following Microsoft Knowledge Base Article applies:
> >
> > How to Replace Lost, Broken, or Missing Microsoft Software or Hardware.
> > http://support.microsoft.com/default.aspx?scid=kb;[ln];326246
> >
> >
> > --Â
> > Milly Staples [MVP - Outlook]
> >
> > Post all replies to the group to keep the discussion intact. All
> > unsolicited mail sent to my personal account will be deleted without
> > reading.
> >
> > After furious head scratching, susi2000 asked:
> >
> > | Hello!
> > | I really need your help, because I did something very stupid. I
> > | purchased a laptop and Office home and student 2007 last week in
> > | Miami. I live on the islands and being overpacked, I threw anything
> > | out, I didn't need, most of all, all the unnessesary packing
> > | material.
> > | The office CD came in a big plastic pack, which after a struggle
> > | opening, I threw away.....WITH the product key. I installed office
> > | already in Miami, but the installation programm never asked for the
> > | product key at that point, but it does NOW! I don't know, what to do,
> > | I can not find anything on the CD itself.
> > | I can not find it in the registry, because it was never submited in
> > | the first place.
> > | Please let me know, what to do, whom to write , anything. THANKS!!
> >

>

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