Graphic Display

Good morning. I have a issue with MS Office 2007. Unitl recently MS Office
2007 worked fine, however, a couple of weeks backsomething cause the graphic
display of the icons and ribbons in all of the office 2007 programs to
switch to what resembles the old VGA 256 scheme. I have checked the Control
Panel display properties and ensured that its set at Color Quality: Highest
(32 Bit) anf that the driver is correct. I have also checked the
accessibility options to ensure that its display "Use High Contrast" is not
activiated. All other programs including IE work fine and display their Icons
correctly. The issue is isolated to MS Office 2007. It appears that it is
not using the video driver resulting in its using a default driver capabale
of displaying objectives in the 16 to 256 color range. Any help is
appreciated..... Thanks Bill

Hi Bill,

Have you installed any software recently that involved remote online access to your PC or troubleshooting, or other software you
installed recently?

When you checked for the driver were you checking to see if your driver was current or it there was more than one driver listed in
the System icon listed in the Control Panel?

In the Device Manager under the System icon in the Control is there an
SMS Mirror Driver listed? If so, if you turn it off or delete it then restart the PC does the display come back to normal?

If not, are you using two monitors on your graphics card?

================
<<"Bill" <Bill@discussions.microsoft.com> wrote in message news:AC82A0F1-6E9A-47BA-855F-9861027A4A24@microsoft.com...
Good morning. I have a issue with MS Office 2007. Unitl recently MS Office
2007 worked fine, however, a couple of weeks backsomething cause the graphic
display of the icons and ribbons in all of the office 2007 programs to
switch to what resembles the old VGA 256 scheme. I have checked the Control
Panel display properties and ensured that its set at Color Quality: Highest
(32 Bit) anf that the driver is correct. I have also checked the
accessibility options to ensure that its display "Use High Contrast" is not
activiated. All other programs including IE work fine and display their Icons
correctly. The issue is isolated to MS Office 2007. It appears that it is
not using the video driver resulting in its using a default driver capabale
of displaying objectives in the 16 to 256 color range. Any help is
appreciated..... Thanks Bill>>
--

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

Sir

Thank you! I disabled the SMS Mirror Driver and rebooted; everything has
returned to normal. Your assistance is most appreciated!

Bill

"Bob Buckland ?:-)" wrote:

> Hi Bill,
>
> Have you installed any software recently that involved remote online access to your PC or troubleshooting, or other software you
> installed recently?
>
> When you checked for the driver were you checking to see if your driver was current or it there was more than one driver listed in
> the System icon listed in the Control Panel?
>
> In the Device Manager under the System icon in the Control is there an
> SMS Mirror Driver listed? If so, if you turn it off or delete it then restart the PC does the display come back to normal?
>
> If not, are you using two monitors on your graphics card?
>
> ================
> <<"Bill" <Bill@discussions.microsoft.com> wrote in message news:AC82A0F1-6E9A-47BA-855F-9861027A4A24@microsoft.com...
> Good morning. I have a issue with MS Office 2007. Unitl recently MS Office
> 2007 worked fine, however, a couple of weeks backsomething cause the graphic
> display of the icons and ribbons in all of the office 2007 programs to
> switch to what resembles the old VGA 256 scheme. I have checked the Control
> Panel display properties and ensured that its set at Color Quality: Highest
> (32 Bit) anf that the driver is correct. I have also checked the
> accessibility options to ensure that its display "Use High Contrast" is not
> activiated. All other programs including IE work fine and display their Icons
> correctly. The issue is isolated to MS Office 2007. It appears that it is
> not using the video driver resulting in its using a default driver capabale
> of displaying objectives in the 16 to 256 color range. Any help is
> appreciated..... Thanks Bill>>
> --
>
> Bob Buckland ?:-)
> MS Office System Products MVP
>
> *Courtesy is not expensive and can pay big dividends*
>
>
>

"Bill" wrote:

> Sir
>
> Thank you! I disabled the SMS Mirror Driver and rebooted; everything has
> returned to normal. Your assistance is most appreciated!
>
> Bill
>
> "Bob Buckland ?:-)" wrote:
>
> > Hi Bill,
> >
> > Have you installed any software recently that involved remote online access to your PC or troubleshooting, or other software you
> > installed recently?
> >
> > When you checked for the driver were you checking to see if your driver was current or it there was more than one driver listed in
> > the System icon listed in the Control Panel?
> >
> > In the Device Manager under the System icon in the Control is there an
> > SMS Mirror Driver listed? If so, if you turn it off or delete it then restart the PC does the display come back to normal?
> >
> > If not, are you using two monitors on your graphics card?
> >
> > ================
> > <<"Bill" <Bill@discussions.microsoft.com> wrote in message news:AC82A0F1-6E9A-47BA-855F-9861027A4A24@microsoft.com...
> > Good morning. I have a issue with MS Office 2007. Unitl recently MS Office
> > 2007 worked fine, however, a couple of weeks backsomething cause the graphic
> > display of the icons and ribbons in all of the office 2007 programs to
> > switch to what resembles the old VGA 256 scheme. I have checked the Control
> > Panel display properties and ensured that its set at Color Quality: Highest
> > (32 Bit) anf that the driver is correct. I have also checked the
> > accessibility options to ensure that its display "Use High Contrast" is not
> > activiated. All other programs including IE work fine and display their Icons
> > correctly. The issue is isolated to MS Office 2007. It appears that it is
> > not using the video driver resulting in its using a default driver capabale
> > of displaying objectives in the 16 to 256 color range. Any help is
> > appreciated..... Thanks Bill>>
> > --
> >
> > Bob Buckland ?:-)
> > MS Office System Products MVP
> >
> > *Courtesy is not expensive and can pay big dividends*
> >
> >
> > I am having the exact same problem, however I do NOT have the SMS Mirror driver. Is there anything else that may produce this behavior and if so what if anything can I do to correct it?

"FFL" wrote:

I am having the exact same problem, however I do NOT have the SMS Mirror
driver. Is there anything else that may produce this behavior and if so what
if anything can I do to correct it?

>
>
> "Bill" wrote:
>
> > Sir
> >
> > Thank you! I disabled the SMS Mirror Driver and rebooted; everything has
> > returned to normal. Your assistance is most appreciated!
> >
> > Bill
> >
> > "Bob Buckland ?:-)" wrote:
> >
> > > Hi Bill,
> > >
> > > Have you installed any software recently that involved remote online access to your PC or troubleshooting, or other software you
> > > installed recently?
> > >
> > > When you checked for the driver were you checking to see if your driver was current or it there was more than one driver listed in
> > > the System icon listed in the Control Panel?
> > >
> > > In the Device Manager under the System icon in the Control is there an
> > > SMS Mirror Driver listed? If so, if you turn it off or delete it then restart the PC does the display come back to normal?
> > >
> > > If not, are you using two monitors on your graphics card?
> > >
> > > ================
> > > <<"Bill" <Bill@discussions.microsoft.com> wrote in message news:AC82A0F1-6E9A-47BA-855F-9861027A4A24@microsoft.com...
> > > Good morning. I have a issue with MS Office 2007. Unitl recently MS Office
> > > 2007 worked fine, however, a couple of weeks backsomething cause the graphic
> > > display of the icons and ribbons in all of the office 2007 programs to
> > > switch to what resembles the old VGA 256 scheme. I have checked the Control
> > > Panel display properties and ensured that its set at Color Quality: Highest
> > > (32 Bit) anf that the driver is correct. I have also checked the
> > > accessibility options to ensure that its display "Use High Contrast" is not
> > > activiated. All other programs including IE work fine and display their Icons
> > > correctly. The issue is isolated to MS Office 2007. It appears that it is
> > > not using the video driver resulting in its using a default driver capabale
> > > of displaying objectives in the 16 to 256 color range. Any help is
> > > appreciated..... Thanks Bill>>
> > > --
> > >
> > > Bob Buckland ?:-)
> > > MS Office System Products MVP
> > >
> > > *Courtesy is not expensive and can pay big dividends*
> > >
> > >
> > >

FFL,
I have also experienced this problem running RealVNC 4.4.2.

I uninstalled the VNC Mirror Driver and my problem went away.

Vb AP

"FFL" wrote:

>
>
> "FFL" wrote:
>
> I am having the exact same problem, however I do NOT have the SMS Mirror
> driver. Is there anything else that may produce this behavior and if so what
> if anything can I do to correct it?
>
> >
> >
> > "Bill" wrote:
> >
> > > Sir
> > >
> > > Thank you! I disabled the SMS Mirror Driver and rebooted; everything has
> > > returned to normal. Your assistance is most appreciated!
> > >
> > > Bill
> > >
> > > "Bob Buckland ?:-)" wrote:
> > >
> > > > Hi Bill,
> > > >
> > > > Have you installed any software recently that involved remote online access to your PC or troubleshooting, or other software you
> > > > installed recently?
> > > >
> > > > When you checked for the driver were you checking to see if your driver was current or it there was more than one driver listed in
> > > > the System icon listed in the Control Panel?
> > > >
> > > > In the Device Manager under the System icon in the Control is there an
> > > > SMS Mirror Driver listed? If so, if you turn it off or delete it then restart the PC does the display come back to normal?
> > > >
> > > > If not, are you using two monitors on your graphics card?
> > > >
> > > > ================
> > > > <<"Bill" <Bill@discussions.microsoft.com> wrote in message news:AC82A0F1-6E9A-47BA-855F-9861027A4A24@microsoft.com...
> > > > Good morning. I have a issue with MS Office 2007. Unitl recently MS Office
> > > > 2007 worked fine, however, a couple of weeks backsomething cause the graphic
> > > > display of the icons and ribbons in all of the office 2007 programs to
> > > > switch to what resembles the old VGA 256 scheme. I have checked the Control
> > > > Panel display properties and ensured that its set at Color Quality: Highest
> > > > (32 Bit) anf that the driver is correct. I have also checked the
> > > > accessibility options to ensure that its display "Use High Contrast" is not
> > > > activiated. All other programs including IE work fine and display their Icons
> > > > correctly. The issue is isolated to MS Office 2007. It appears that it is
> > > > not using the video driver resulting in its using a default driver capabale
> > > > of displaying objectives in the 16 to 256 color range. Any help is
> > > > appreciated..... Thanks Bill>>
> > > > --
> > > >
> > > > Bob Buckland ?:-)
> > > > MS Office System Products MVP
> > > >
> > > > *Courtesy is not expensive and can pay big dividends*
> > > >
> > > >
> > > >